Manager, Solution Architecture

Seismic Technologies; Hyderabad; Sur place; INR 4 500 000 - 6 500 000; Plein temps

Résumé du poste

Seismic is seeking a dynamic Manager, Solution Architecture to scale a team of Technical Account Managers and Solution Architects. You will drive hands-on technical delivery during implementations and ongoing technical account management throughout the customer journey.

You will partner with Product, Engineering, and Customer Success to translate client feedback into architectural guidance, ensure health checks and SLAs, and enable successful adoption, retention, and expansion across global

Qualifications

• Experience leading technical delivery teams in post-sales/solutions teams.
• Ability to establish KPIs, capacity planning and resource allocation across multiple stakeholders.
• Proven track record delivering enterprise-grade technical architectures and governance.

Responsabilités

• Define and standardize onboarding and integration design (APIs, SSO, SMTP, MCP, data models, CRM integrations).
• Oversee technical account management and governance across enterprise accounts.
• Escalation point for complex architecture challenges and critical client reviews.
• Collaborate with Product, Engineering, and Customer Success to align technical delivery with business goals.

Connaissances

Team leadership

Mentorship

Enablement

Technical sales enablement

Cross-functional collaboration

Solution architecture

APIs design

CRM integrations

Outils

APIs

SSO

SMTP

CRM integrations

Description du poste

Seismic is the Go-To-Market Performance company, driving how organizations turn their strategy into revenue. Seismic brings together signals from customer conversations, buyer engagement, governed content, coaching and seller behavior to turn intelligence into winning action. Through its AI revenue execution platform, the company equips customer-facing teams with the insights, governance, and contextual guidance they need to execute with confidence and deliver measurable business outcomes. Trusted by 2,500 organizations and over 3.5 million users around the globe, Seismic is headquartered in San Diego with offices across North America, Europe and Asia-Pacific. Learn more at seismic.com .

Seismic is committed to building an inclusive workplace that ignites growth for our employees and creates a culture of belonging that allows all employees to be seen and valued for who they are. Learn more about DEI at Seismic here.

Nice-to-Have Qualifications

• Prior experience scaling post-sales technical teams in Sales Enablement, Enterprise Content Management, or MarTech SaaS platforms.
• Experience managing a dual-function team (combining professional services/implementation with post-sales advisory).

Team Leadership, Mentorship & Enablement

• Recruit, hire, onboard, and develop a high-performing team of Technical Account Managers and Solution Architects.
• Provide ongoing coaching, technical mentorship, and performance management to support individual career growth across both technical architecture and account management tracks.
• Establish clear team KPIs, capacity planning, and resource allocation models to balance implementation workloads with ongoing account advisory needs.

2. Technical Delivery, Strategy & Governance

• Define and standardize best practices for technical onboarding, integration design (APIs, SSO, SMTP, MCP, data models, CRM integrations), and solution architecture documentation.
• Oversee technical account management frameworks to ensure proactive health checks, SLA compliance, and systematic risk mitigation across key enterprise accounts.
• Serve as the executive technical escalation point for critical client integrations, complex architecture challenges, and high-stakes account reviews.

3. Cross-Functional Strategic Collaboration

• Partner closely with Product and Engineering leadership to communicate customer feedback, synthesize technical requirements, and influence product roadmap priorities.
• Collaborate with Customer Success Managers (CSMs) and Account Executives (AEs) to align technical delivery with commercial goals, contract renewals, and account expansion opportunities.
• Drive continuous operational improvements across Global Services to increase time-to-value for new client onboardings and boost long-term retention.

At Seismic, we re committed to providing benefits and perks for the whole self. To explore our benefits available in each country, please visit the Global Benefits page.

Seismic is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, age, race, religion, or any other classification which is protected by applicable law.

We are seeking a dynamic and experienced Manager, Solution Architecture to lead and scale our team of Technical Account Managers (TAMs), Solution Architects (SAs) & Implementation Engineers (IEs). In this role, you will be responsible for building, mentoring, and leading a high-performing team that delivers both hands-on technical architecture during implementations and long-term technical account management throughout the customer lifecycle. You will serve as an escalation point for enterprise clients, optimize technical delivery methodologies, and partner closely with Product, Engineering, and Customer Success leadership to drive customer adoption, retention, and expansion.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.