Manager - DevTools (AI Enabled)

Ping Identity; Bengaluru; On-site; INR 4,000,000 - 7,000,000; Full time

Benefits offered by this job

Generous PTO & Holidays

Parental Leave

Progressive Healthcare Options

Retirement Programs

Education Reimbursement

Commuter Offset

Job summary

Ping Identity in Bengaluru seeks a hands-on Principal DevTools Leader to drive transformational changes in our developer platform, including CI/CD, release automation, and AI-enabled tooling.

You will own pipeline reliability as a product, stay active in architecture and incident analysis, and partner across teams to streamline build, test, deployment, and promotion flows. Leadership and data-driven decisions shape investments and outcomes.

Qualifications

• At least 1 year of demonstrated success building AI-enabled engineering tools or workflows and driving real organizational adoption with measurable impact.
• 8+ years of experience in software engineering, developer platform, DevOps, SRE, or infrastructure engineering.
• 2+ years of experience leading engineers, including direct people-management responsibility.
• Experience with AI-assisted software engineering, agentic workflows, evaluation frameworks, or LLM-backed internal tooling.
• Strong track record operating as a hands-on senior technical leader in a modern SaaS or cloud-native environment, with the depth to lead at a Principal-level technical bar.
• Demonstrated success leading a similar developer platform, CI/CD, engineering productivity, or SDLC transformation in a modern SaaS environment, with measurable before-and-after results.
• Recent hands-on technical credibility; you should be able to speak concretely about meaningful platform, automation, or developer-productivity work you have personally delivered.
• Strong technical depth in CI/CD systems, build and release workflows, developer tooling, and internal platform capabilities.
• ,
• Solid experience with Kubernetes, cloud-native platforms, and distributed systems in a modern multitenant SaaS environment.
• Strong engineering judgment in reliability, observability, security, and operational excellence.
• Ability to lead technical programs across team boundaries and drive alignment across engineering stakeholders.
• Excellent written and verbal communication skills, including regular collaboration across global teams and overlap with U.S. time zones.

Responsibilities

• Lead the Bangalore-based team and set technical direction for the developer platform, including CI/CD, release automation, self-service workflows, and AI-enabled engineering tooling.
• Own pipeline reliability as a product, including delivery health, time-to-feedback, release safety, and developer trust in platform signals.
• Stay actively hands-on in architecture, technical reviews, incident analysis, automation, and selective implementation work while driving transformational change in how engineers build, test, and ship software.
• Partner across engineering to remove bottlenecks across build, test, deployment, and promotion flows, and improve the paved-road experience for developers.
• Hire, coach, and grow a strong team while using data to prioritize investments and measure platform adoption, workflow quality, and engineering outcomes.

Skills

AI-enabled tooling

CI/CD pipelines

Kubernetes

Cloud-native SaaS

Platform leadership

SDLC transformation

Distributed systems

Observability

Reliability engineering

Leadership

Communication

Time-zone collaboration

DevOps

Tools

CI/CD tooling

Developer tooling

Release automation

Job description

About Ping Identity

At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it.

About Ping Identity

At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it.

Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear.

While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work.

We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management.

Note: This is a hands-on technical leadership role with a Principal-level technical bar

About The Role

Ping Identity's Developer Platform team (internally known as DevTools) sits at the center of how our multitenant SaaS products are built, tested, promoted, and operated. We own critical parts of the engineering system that help product teams ship safely and quickly: CI/CD pipelines, developer workflows, self-service platform capabilities, and AI-enabled engineering tooling.

This is a high-bar role for a hands-on technical leader who can drive transformational change across our developer platform, lead engineers, shape technical direction, and directly improve how software gets built and delivered. The right candidate has already done something similar before in a modern SaaS environment and can point to real results in areas like CI/CD, developer workflows, release automation, or AI-enabled engineering systems.

What you'll own

• Lead the Bangalore-based team and set technical direction for the developer platform, including CI/CD, release automation, self-service workflows, and AI-enabled engineering tooling.
• Own pipeline reliability as a product, including delivery health, time-to-feedback, release safety, and developer trust in platform signals.
• Stay actively hands-on in architecture, technical reviews, incident analysis, automation, and selective implementation work while driving transformational change in how engineers build, test, and ship software.
• Partner across engineering to remove bottlenecks across build, test, deployment, and promotion flows, and improve the paved-road experience for developers.
• Hire, coach, and grow a strong team while using data to prioritize investments and measure platform adoption, workflow quality, and engineering outcomes.

What success looks like

• faster delivery with less manual overhead and fewer handoffs
• more reliable CI/CD systems that engineers trust
• greater developer autonomy through better self-service, safer promotion flows, and measurable AI adoption

What we're looking for

• At least 1 year of demonstrated success building AI-enabled engineering tools or workflows and driving real organizational adoption with measurable impact.
• 8+ years of experience in software engineering, developer platform, DevOps, SRE, or infrastructure engineering
• 2+ years of experience leading engineers, including direct people-management responsibility
• Experience with AI-assisted software engineering, agentic workflows, evaluation frameworks, or LLM-backed internal tooling
• Strong track record operating as a hands-on senior technical leader in a modern SaaS or cloud-native environment, with the depth to lead at a Principal-level technical bar
• Demonstrated success leading a similar developer platform, CI/CD, engineering productivity, or SDLC transformation in a modern SaaS environment, with measurable before-and-after results
• Recent hands-on technical credibility; you should be able to speak concretely about meaningful platform, automation, or developer-productivity work you have personally delivered
• Strong technical depth in CI/CD systems, build and release workflows, developer tooling, and internal platform capabilities
• Solid experience with Kubernetes, cloud-native platforms, and distributed systems in a modern multitenant SaaS environment
• Strong engineering judgment in reliability, observability, security, and operational excellence
• Ability to lead technical programs across team boundaries and drive alignment across engineering stakeholders
• Excellent written and verbal communication skills, including regular collaboration across global teams and overlap with U.S. time zones

Preferred

• Experience treating internal developer platforms as products in a large engineering organization, including roadmap, adoption, workflow quality, and measurable developer impact
• Fluency with DORA, reliability, and developer-experience metrics, and judgment about how to use them to guide platform investments
• Experience working in security-sensitive or compliance-heavy SaaS environments while maintaining high delivery standards

Who thrives here

You’ll likely thrive here if you are deeply technical, AI-first, energized by making other engineers more effective, and comfortable switching between strategy, execution, and hard technical problem-solving. This role is ideal for a leader who wants to stay close to the work while driving transformational change in a modern developer platform.

Practical details

• 2-3 hours of overlap with U.S. Pacific time preferred
• Hybrid: 2-3 days per week in our Bangalore office

How we'll interview

Our process includes a technical deep dive on CI/CD and platform design, a hands-on automation discussion, and a leadership conversation focused on real transformations you have led.

Life at Ping

We believe in and facilitate a flexible, collaborative work environment. We're growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that's who we want to succeed with every day.

Here are just a few of the things that make Ping special

• A company culture that empowers you to do your best work.
• Employee Resource Groups that create a sense of belonging for everyone.
• Regular company and team bonding events.
• Competitive benefits and perks.
• Global volunteering and community initiatives

Our Benefits

• Generous PTO & Holiday Schedule
• Parental Leave
• Progressive Healthcare Options
• Retirement Programs
• Opportunity for Education Reimbursement
• Commuter Offset (Specific locations)

Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone's individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self.

We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.