Manager Site Reliability Engineering

Sabre; Bengaluru; On-site; INR 2,800,000 - 4,200,000; Full time

Job summary

Sabre is seeking a Manager of Site Reliability Engineering in Bengaluru to lead an SRE team responsible for SabreSonic Inventory's reliability and performance. You will drive operational excellence, incident management, and cloud modernization while guiding a high-performing engineering team.

You will collaborate with Engineering, Product, Architecture, Security, and Customer stakeholders to define and achieve SLOs and reliability targets, fostering automation and AI-driven operations across

Qualifications

• Bachelor's degree in Computer Science, Software Engineering or a related field.
• 5+ years in Software/SRE/DevOps/Cloud engineering.
• 2+ years people leadership experience.
• Experience operating large distributed cloud systems.
• Observability, monitoring, incident management and capacity planning knowledge.
• Experience with automation and AI-assisted tooling.

Responsibilities

• Lead a team of SRE engineers to ensure availability and performance of SabreSonic Inventory.
• Drive reliability, scalability, and operational excellence across production systems.
• Partner with Engineering, Product, Architecture, and Infrastructure teams to meet SLOs.
• Lead incident response, postmortems, risk mitigation, and improvements.
• Promote automation and AI-enabled operations to reduce toil.

Skills

Leadership

Cloud engineering

Observability

AI-enabled tooling

Fluent English

Education

Bachelor's degree in CS/SE/IT/CE or related field

Tools

Kubernetes

Terraform

CI/CD

Infrastructure as Code

Job description

About The Team

The Site Reliability Engineering (SRE) team for SabreSonic Inventory (SSI) is responsible for the reliability, scalability, security, and operational excellence of one of Sabre's most critical components.

Manager, Site Reliability Engineering

About The Team

The Site Reliability Engineering (SRE) team for SabreSonic Inventory (SSI) is responsible for the reliability, scalability, security, and operational excellence of one of Sabre's most critical components.

SSI provides inventory management and availability processing for airlines; a high-performance, scalable, backend and GUI for rules management.

The team combines software engineering and operations expertise to manage highly available, fault-tolerant services. Engineers work extensively with Google Cloud Platform (GCP), Infrastructure as Code, CI/CD automation, observability platforms, and AI-driven operational practices to improve reliability while reducing operational toil. The organization partners closely with software engineering, product management, architecture, security, and customer-facing stakeholders across Sabre.

What You'll Do

As Manager of Site Reliability Engineering, you will lead a team of SRE engineers responsible for the availability, performance, resiliency, and continuous evolution of SabreSonic Inventory. You will drive operational excellence. You will lead incident management, reliability engineering initiatives, cloud modernization efforts, and automation programs while developing a high-performing engineering team.

• Lead and develop a team of Site Reliability Engineers, providing coaching, performance management, career development, and technical leadership.
• Drive service reliability, availability, scalability, and operational excellence across critical production systems and customer-facing platforms.
• Partner with Engineering, Product, Architecture, and Infrastructure teams to establish and achieve Service Level Objectives (SLOs) and reliability targets.
• Lead major incident response, postmortem reviews, risk mitigation initiatives, and continuous improvement programs.
• Promote automation, AI-enabled operations, self-healing capabilities, and platform engineering practices to reduce operational toil and improve efficiency.

Required Qualifications And Education

• Bachelor's degree in Computer Science, Software Engineering, Information Technology, Computer Engineering, or a related technical field required.
• 5+ years of experience in Software Engineering, Site Reliability Engineering, DevOps, Cloud Engineering, or a related technical discipline.
• 2+ years of people leadership experience, including managing engineers, setting priorities, and developing high-performing teams.
• Experience in maintaining or operating large-scale distributed systems in cloud environments.
• Understanding of observability, monitoring, alerting, incident management, capacity planning, and reliability engineering principles.
• Practical experience leveraging automation, analytics, AI-assisted tooling, or generative AI solutions to improve operational effectiveness and engineering productivity.
• Fluent English, both written and verbal

Nice-to-have Qualifications

• Knowledge of Kubernetes, Terraform, CI/CD pipelines, Infrastructure as Code, and cloud-native architecture.
• Experience implementing SLOs, error budgets, reliability scorecards, and operational maturity programs.
• Background supporting high-availability, customer-facing SaaS or travel technology platforms.