Manager, Site Merchandizing , RBS Retail Efficiency

Amazon; Chennai District; On-site; INR 1,500,000 - 2,500,000; Full time

Job summary

ADCI - BLR 14 SEZ in India is seeking a Marketing Manager to support rapidly growing businesses. You will lead Associate Marketing managers working on content management, catalog defects elimination, and marketing activities, collaborating with program teams, Retail teams, and global partners to drive site merchandising goals across countries.

This role requires 5+ years in marketing, strong data skills with Excel/Tableau, cross-functional leadership, and the ability to build scalable programs

Qualifications

• 5+ years of professional marketing experience.
• 4+ years working with creative teams, content managers and marketers.
• 5+ years partnering with cross-functional teams.
• Experience using data and metrics to drive improvements.
• Experience with Excel or Tableau (data manipulation, macros, charts).
• Experience building, executing and scaling cross-functional marketing programs.

Responsibilities

• Manage specialists and site merchandisers supporting marketing goals.
• Collaborate with Amazon teams to identify automation opportunities.
• Define operational metrics and drive continuous improvement.
• Track metrics, identify risks, and manage resources proactively.
• Plan capacity to achieve business objectives and evaluate opportunities.
• Analyze defects and drive root-cause fixes with programs.
• Communicate with internal and external stakeholders clearly.
• Scale process-related solutions across projects and teams.
• Provide coaching to direct reports for growth.
• Support hiring to retain and develop talent.

Skills

Marketing experience

Creative collaboration

Cross-functional teamwork

Data-driven

Excel/Tableau

Marketing programs

Tools

Excel

Tableau

Job description

Description

Amazon, one the world\'s leaders in e-commerce is looking for a talented Marketing Manager to support rapidly growing and evolving businesses. You will support the business by managing Associate Marketing managers working on content management or catalog/ defects elimination/marketing related activities. You will work directly with program teams, Retail teams and a variety of global internal businesses and outside vendors to drive operations goals related to marketing/site merchandising across specific countries.

Key job responsibilities

You will support multiple operations teams that work on Amazon Catalog to update and improve the detail page of the products sold by Amazon or support in solve different types of errors. Duties may include, taking part in planning, organizing and directing the work of site merchandisers or others, strategize and drive team to execute procedures on work received, to estimate time on new jobs received, to check accuracy / quality of the tasks delivered, to ensure records are maintained accurately, and to ensure utilization (or related metrics) of the team is high. As an operations manager, you would be responsible for managing a team of around 10-15 AMMs reporting into you.

Role And Responsibility

• Manage specialists and site merchandisers supporting marketing goals and in turn support internal business teams to ensure the best customer experience;
• Work with various Amazon teams to support the search for automation opportunities and leverage existing technologies;
• Define appropriate operational metrics aligned with business goals; establish processes for measuring, tracking, and driving continuous improvement of these metrics;
• Track key metrics continuously and identify risks; call out gaps and manage resources proactively;
• Plan and manage capacity to achieve business objectives. Identify opportunity areas and evaluate them on the basis of feasibility, timelines, etc;
• Analyze defects and support the development of programs that fix root causes, escalating when required to drive closure;
• Own structured communication with all internal (Vendor Managers, Sr. Vendor Managers) and external stakeholders;
• Build and scale process-related solutions that have metric impact through multiple projects and automation; driving the adoption of solutions across teams;
• Provide regular coaching and feedback to direct reports to help them individually grow functional skills and leadership capability;
• Build solutions to meet the hiring needs; retain and develops talent.

Basic Qualifications

• 5+ years of professional non-internship marketing experience
• 4+ years of working with creative teams, content managers and marketers to bring brand promise to life experience
• 5+ years of partnering with cross functional teams experience
• Experience using data and metrics to drive improvements
• Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)
• Experience building, executing and scaling cross-functional marketing programs

Preferred Qualifications

• 2+ years of segmentation and developing customer profiles experience
• 2+ years of supporting quantitative and qualitative consumer research experience
• Experience using data and metrics to measure impact and determine improvements

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you\'re applying in isn\'t listed, please contact your Recruiting Partner.

Company

ADCI - BLR 14 SEZ

Job ID: A10423717