Manager / Senior Manager - KAM Sales 682

Paytm Payments Services; Dadri; On-site; INR 600,000 - 1,200,000; Full time

Job summary

A leading digital payments company in India is seeking a KAM Sales professional to manage existing customer relationships and grow the business. The role involves acquiring new merchants, achieving sales targets, and cross-selling products. The ideal candidate will have a successful track record in sales, strong communication abilities, and a commitment to client satisfaction. An MBA is preferred. Join us to make a meaningful impact in the digital payments landscape.

Qualifications

• Successful previous experience as a sales representative or sales manager.
• Ability to communicate, present and influence at all organization levels.
• Strong business sense and negotiation skills.

Responsibilities

• Manage existing customer portfolio and grow the business.
• Cross-sell additional products to existing and new merchants.
• Achieve sales targets and report to management.

Skills

Sales management

Communication skills

Negotiation skills

Customer relationship management

Market analysis

Education

MBA

Job description

Title: KAM Sales

Paytm is India’s leading digital payments and financial services company, which is focused on driving consumers and merchants to its platform by offering them a variety of payment use cases. Paytm provides consumers with services like utility payments and money transfers, while empowering them to pay via Paytm Payment Instruments (PPI) like Paytm Wallet, Paytm UPI, Paytm Payments Bank Netbanking, Paytm FASTag and Paytm Postpaid - Buy Now, Pay Later. To merchants, Paytm offers acquiring devices like Soundbox, EDC, QR and Payment Gateway where payment aggregation is done through PPI and also other banks’ financial instruments. To further enhance merchants’ business, Paytm offers merchants commerce services through advertising and Paytm Mini app store. Operating on this platform leverage, the company then offers credit services such as merchant loans, personal loans and BNPL, sourced by its financial partners.

About the team:

Paytm payment gateway enables thousands of online merchants to offer world class frictionless payment experience to their customers. We are present across large enterprises and startups including well known unicorns alike. We strive to take payments beyond an enabler and an instrument to drive revenue and user growth for our merchants. Online Payment Gateway is Paytm’s B2B Business regulated by RBI as it allows only authorized entities to conduct PA PG (Payment Aggregator Payment Gateway) business. This team is responsible for growing the penetration of Paytm’s PA PG business in the Indian merchants. The Business Payments team is responsible for designing disbursal solutions for large and mid-sized corporates for their vendor/ customers/ channel partners/employees. The team also plays a key role in tax saving solutions for employees of top corporates.

About the role:

We are looking for candidates for KAM profile for managing existing customer portfolio. The role requires growth in existing business, maintaining client relationships by interacting and meeting them on a regular basis. Cross sell of other products related to this business. Also, to focus on revenue numbers of the business and increasing the revenues at the end of financial year by getting additional business from existing and new merchants.

Expectations / Requirements:

• Acquiring New Merchants for Corporate Payments
• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence.
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives.
• Build and promote strong, long‑lasting customer relationships by partnering with them and understanding their needs.
• Present sales, revenue and expenses reports and realistic forecasts to the management team.
• Identify emerging markets and market shifts while being fully aware of new products and competition status. Tracking and analyzing Competition.

Requirements & Skills:

• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to closeStrong business sense negotiation skills and industry expertise
• Developing a thorough understanding of Key Clients' needs and requirements and preparing customized solutions - while upselling and cross‑selling the Paytm suite of products.

Superpowers / Skills that will help you succeed in this role:

• High level of drive, initiative, and self‑motivation
• Ability to take internal and external stakeholders along
• Understanding of Technology and User Experience
• Love for simplifying
• Growth Mindset
• Willingness to experiment and improve continuously.

Education:

Preferably MBA

Why join us:

We give immense opportunities to make a difference and have a great time doing that. You are challenged and encouraged here to do meaningful work for yourself and customers/clients. We are successful, and our successes are rooted in our people's collective energy and unwavering focus on the customer, and that's how it will always be.

Compensation:

If you are the right fit, we believe in creating wealth for you. With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!