Manager, RV CS

NielsenIQ; Mumbai; On-site; INR 800,000 - 1,200,000; Full time

Benefits offered by this job

Flexible working environment

Volunteer time off

LinkedIn Learning

Employee-Assistance-Program (EAP)

Job summary

A global consumer intelligence firm is seeking a Manager to support leading FMCG and Tech-Durables retailers. This role involves client engagement, delivering strategic insights, and collaborating with cross-functional teams. The ideal candidate has 4-5 years of experience in FMCG, strong communication skills, and proficiency in Microsoft Excel and PowerPoint. Additionally, experience with RMS tools is a plus. This position offers a flexible working environment and opportunities for professional growth.

Qualifications

• 4-5 years of experience in FMCG, Retail, or Service industries.
• Strong client orientation with excellent communication and presentation skills.
• Proficiency in Microsoft Excel and PowerPoint.
• Working knowledge of research methodologies.
• Prior experience with RMS tools is advantageous.

Responsibilities

• Act as the primary point of contact for assigned retail clients.
• Present industry reviews and strategic recommendations to senior stakeholders.
• Coordinate product / market feasibility assessments.
• Conduct quality checks on reports to ensure accuracy.

Skills

Client orientation

Communication skills

Presentation skills

Analytical skills

Multivariate analysis

Tools

Microsoft Excel

PowerPoint

RMS tools

Job description

Overview

As a Manager within NielsenIQ’s Retail Insights team, you will play a pivotal role in supporting leading FMCG and Tech-Durables retailers across Modern Trade and E-commerce channels. This client-facing position involves delivering strategic insights through monthly and quarterly industry reviews to senior leadership at partner organizations. You will collaborate closely with cross-functional teams including Commercial, Operations, and Data Science to ensure high-quality, data-driven insights & solutions.

Key Responsibilities

• Client Engagement & Servicing
  • Act as the primary point of contact for assigned retail clients, managing day-to-day interactions and ensuring timely delivery of insights
  • Present industry reviews and strategic recommendations to senior stakeholders at client organizations
  • Support client onboarding and training on NielsenIQ tools and RMS methodologies
  • Work on Thought Leadership decks, quarterly infographics presentations, and help proactively in lead generation
• Internal Collaboration & Analysis
  • Coordinate and execute product / market feasibility assessments and provide inputs during contract discussions
  • Collaborate with internal Ops / BI teams for database generation, report creation, and ad-hoc analysis
  • Maintain comprehensive and up-to-date client business profiles for internal use
• Technical Expertise
  • Acquire and apply knowledge of NielsenIQ’s RMS solutions through structured training
  • Conduct quality checks on reports and analyses to ensure accuracy and alignment with client expectations
  • Provide analytical and operational support to senior team members

Qualifications & Skills

• 4-5 years of experience in FMCG, Retail, or Service industries
• Strong client orientation with excellent communication and presentation skills
• Proficiency in Microsoft Excel and PowerPoint
• Working knowledge of research methodologies; familiarity with statistics and multivariate analysis is a plus
• Prior experience with RMS tools is advantageous
• Ability to manage multiple stakeholders and deliver under tight timelines

What You Bring

You are analytical, detail-oriented, and passionate about transforming data into actionable insights. You thrive in a fast-paced environment, balancing independent work with cross-functional collaboration. Your ability to communicate complex findings in a clear and compelling manner makes you a trusted advisor to clients.

Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles.

About NIQ: NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach.