Manager, Quality Automation

Ellucian Higher Education Systems; Bengaluru; On-site; INR 1,800,000 - 2,400,000; Full time

Job summary

Ellucian Higher Education Systems in Bengaluru seeks a software quality engineering leader to drive test automation, modern automation frameworks, and AI-assisted quality engineering practices across globally distributed teams. You will mentor engineers, design scalable automation that fits CI/CD pipelines, and collaborate with customers and delivery teams to ensure high-quality deployments.

Strong manual testing background plus hands-on automation with Playwright/Selenium, API testing, and

Qualifications

• Strong expertise in manual testing methodologies and test design techniques.
• Hands-on expertise with two or more of the following: Playwright, Selenium, Postman, REST Assured, JMeter, K6, Gatling, OWASP ZAP.

Responsibilities

• Drive the design, development, and execution of comprehensive test strategies covering functional, integration, regression, performance, and end-to-end testing.
• Technical Responsibility: Building and maintaining UI and API automation suites that scale across multiple deployments.
• Development of performance and security tests (JMeter/K6, OWASP ZAP) and integration into Git-based CI/CD pipelines.
• Drive AI-assisted testing capabilities to improve automation productivity, test generation, maintenance, intelligent test selection, and defect prediction.
• Collaborate with project managers, DevOps, and customer SMEs to embed continuous testing throughout delivery.
• Review and improve test automation code for reliability, maintainability, and speed.
• Create dashboards and reports to communicate quality metrics clearly.
• Champion Shift-Left testing, continuous testing, and Quality Engineering best practices.
• Partner with higher-education institutions to capture testing requirements and align with regulatory needs.
• Act as advisor on modern quality-engineering techniques and risk-based testing strategies.

Skills

Manual testing

Playwright

Selenium

Postman

REST Assured

JMeter

K6

Gatling

OWASP ZAP

TypeScript/JavaScript

Python

Git

CI/CD

Agile

Tools

Playwright

Selenium

Postman

REST Assured

JMeter

K6

Gatling

OWASP ZAP

Git

Job description

Job Summary

We are seeking someone with experience in software quality engineering to lead our test automation initiatives and help transform our quality engineering practices. This role combines deep technical expertise with people leadership, driving the adoption of modern automation frameworks, AI-assisted quality engineering practices, and continuous testing across globally distributed teams.

The ideal candidate is passionate about delivering high-quality software, enjoys mentoring engineers, and has experience building scalable automation solutions that integrate seamlessly into modern CI/CD pipelines. Given the customer-centric nature of this role, candidates with experience in an IT Services or Consulting organization are strongly preferred, as they will regularly collaborate with implementation and delivery teams supporting customers across multiple geographies.

Responsibilities

• Drive the design, development, and execution of comprehensive test strategies covering functional, integration, regression, performance, and end-to-end testing.
• Technical Responsibility:
  • Building and maintaining UI (Playwright/Selenium) and API (Postman/REST Assured) automation suites that scale across multiple deployments.
  • Development of performance and security tests (JMeter/K6, OWASP ZAP) and integrate them into Git-based CI/CD pipelines.
• Drive the adoption of AI-assisted testing capabilities to improve automation productivity, test generation, maintenance, intelligent test selection, and defect prediction.
• Process and Enablement:
  • Collaborate with project managers, DevOps engineers, and customer SMEs to embed continuous testing throughout delivery.
  • Review and improve test automation code for reliability, maintainability, and speed.
  • Create and share dashboards and reports through tools such as SpiraTest or Azure DevOps to communicate quality metrics clearly.
  • Champion Shift-Left testing, continuous testing, and Quality Engineering best practices.
• Client Engagement:
  • Partner with higher-education institutions to capture testing requirements, demonstrate automation capabilities, and align with regulatory needs.
  • Act as a knowledgeable advisor on modern quality-engineering techniques, advocating for shift-left and risk-based testing strategies.

Requirements

• Strong expertise in manual testing methodologies and test design techniques.
• Hands-on expertise with two or more of the following: Playwright, Selenium, Postman, REST Assured, JMeter, K6, Gatling, OWASP ZAP.
• Proficiency in scripting with TypeScript/JavaScript or Python; experience with Git, CI/CD tools.
• Experience working in Agile development environments.

Qualifications

Preferred Qualifications

• Experience working in an IT Services, Consulting, or Customer Delivery organization, supporting enterprise software implementations.
• Knowledge of AI-assisted testing tools and GenAI-based automation techniques.
• Experience with enterprise SaaS products and cloud-based applications.

Leadership Competencies

• Demonstrated ability to build, mentor, and lead distributed Quality Engineering teams.
• Strong communication skills, able to explain technical findings to developers, project leaders, and client stakeholders.
• Strong customer orientation with an appreciation for implementation timelines and customer success.
• Excellent analytical, problem-solving, and decision-making abilities.
• Growth mindset and curiosity driven to learn, adapt, and elevate quality practices.

Work Environment

• This is a global role supporting customers and delivery teams across multiple regions. The successful candidate should be:
• Comfortable working in a highly collaborative, globally distributed environment.
• Flexible in work schedules, including evenings, to provide overlap with customer-facing implementation teams located in North America and other global regions.
• Comfortable participating in customer discussions, troubleshooting sessions, release validations, and critical production support activities when needed.

Success Measures

Success in this role will be measured by:

• Seamless execution with our Implementation teams distributed globally, contributing to successful customer deployments and high customer satisfaction.
• Faster, more reliable release cycles through effective automation and continuous testing.
• Improved product quality and reduction in escaped defects.
• Successful adoption of AI-assisted Quality Engineering practices.
• High-performing, engaged, and continuously developing Quality Engineering teams.