Manager - Quality Assurance (Category – Apparel & Accessories Sourcing)

Skechers South Asia Private Limited; Delhi; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Skechers India seeks a Manager – Quality Assurance to oversee product and material quality across Skechers India’s apparel and accessories sourcing operations, with a focus on the kitting program, accessories and fabric quality. The role collaborates with suppliers, factories and internal teams to uphold standards and prevent defects.

The incumbent strengthens quality processes, supplier capabilities, and inspection practices to support business growth and customer satisfaction.

Qualifications

• 8–12 years of quality assurance experience in the garment industry.
• At least five years in a factory environment.
• Experience in apparel QA/QC, factory audits and production-stage inspections.
• Strong understanding of fabric and material quality control.
• Experience in accessories and kitting quality assurance is preferred.

Responsibilities

• Implement company quality policies, specifications and SOPs across manufacturing partners.
• Establish and maintain QA/QC procedures, inspection checklists and defect classification standards.
• Monitor quality at each production stage and recommend improvements to manufacturing practices and process efficiency.
• Conduct factory quality audits, inline inspections, pre-final audits and final inspections.
• Verify garment measurements, fit, construction, workmanship and finishing against specs.
• Identify non-conformances, communicate corrective actions to factories and verify closure before shipment.
• Escalate significant quality risks and recommend appropriate disposition of non-conforming products.
• Review production records, inspection reports and test results for completeness and adherence to procedures.
• Train supplier QA/QC teams on Skechers’ quality expectations and inspection practices.

Skills

QA/QC

Factory audits

Root cause analysis

Documentation

Supplier coordination

Attention to detail

Education

Textile Technology

Garment Technology

Apparel Production

Job description

The Manager – Quality Assurance

will oversee product and material quality across Skechers India’s apparel and accessories sourcing operations, with particular focus on the kitting program, accessories and fabric quality. The role will work closely with suppliers, factories and internal teams to maintain quality standards throughout production, prevent defects and address customer feedback. The incumbent will strengthen quality processes and supplier capabilities to support business and category growth.

• Designation: Manager Role: Quality Assurance
• Department: Category – Apparel & Accessories Sourcing
• Location: Delhi NCR
• Experience: 8–12 years
• Reporting to: Senior Manager - QA
• Role type: Individual Contributor

Key Responsibilities

Quality Standards & Process Control

Implement company quality policies, specifications and standard operating procedures across manufacturing partners. Establish and maintain QA/QC procedures, inspection checklists and defect classification standards for apparel, accessories and kitting. Monitor quality at each production stage and recommend improvements to manufacturing practices and process efficiency.

Factory Audits & Product Inspections

Conduct factory quality audits, inline inspections, pre-final audits and final inspections. Verify garment measurements, fit, construction, workmanship and finishing against approved samples and specifications. Identify non-conformances, communicate corrective actions to factory teams and verify closure before shipment. Escalate significant quality risks and recommend appropriate disposition of non-conforming products.

Fabric & Material Quality

Manage quality checks for fabrics, trims, accessories, packaging components and labels. Verify incoming materials against approved specifications and coordinate required testing with suppliers and laboratories. Monitor fabric and material issues, including shade variation, shrinkage, colorfastness and physical performance, as applicable. Ensure materials meet established quality requirements before use in production.

Kitting & Accessories Quality

Establish quality checkpoints for the kitting program, including component accuracy, completeness, labeling, packaging and presentation. Monitor accessories against category-specific specifications, workmanship and functional requirements. Resolve recurring material, assembly and packaging issues with suppliers and sourcing teams.

Quality Issue Resolution & Customer Feedback

Investigate customer complaints, product defects and recurring quality concerns in collaboration with relevant teams. Conduct root-cause analysis and implement corrective and preventive actions. Track the effectiveness of corrective actions and incorporate findings into inspection standards and supplier improvement plans.

Documentation & Supplier Development

Review production records, inspection reports, sampling records and test results for completeness and adherence to approved procedures. Maintain quality trackers and report defect trends, inspection outcomes and outstanding corrective actions. Train and guide supplier QA/QC teams on Skechers’ quality expectations and inspection practices. Partner with sourcing, product development and production teams to resolve quality issues within agreed timelines.

Qualifications & Experience

Degree or diploma in Textile Technology, Garment Technology, Apparel Production or a related discipline. 8–12 years of quality assurance experience in the garment industry, including at least five years in a factory environment. Demonstrated experience in apparel QA/QC, factory audits and production-stage inspections. Strong understanding of fabric and material quality control. Experience in accessories and kitting quality assurance is preferred.

Required Skills & Competencies

• Knowledge of garment manufacturing methods, construction, measurements, finishing and inspection procedures.
• Experience developing and implementing QA/QC standard operating procedures.
• Strong analytical skills in defect identification, root-cause analysis and corrective action management.
• Clear communication and effective coordination with factories, vendors and internal stakeholders.
• Strong attention to detail, documentation and prioritization skills.
• Ability to manage multiple assignments independently and work across functions.

Key Success Measures

• Consistent adherence to approved product and material quality standards.
• Reduction in recurring defects, rework and quality-related customer complaints.
• Timely completion of inspections and closure of corrective actions.
• Improved supplier quality performance and inspection readiness.
• Accurate quality documentation and timely escalation of risks.

About Skechers

Skechers, a global Fortune 500 company, develops and markets a diverse range of lifestyle and performance footwear, apparel, and accessories. Serving over 180 countries and territories, Skechers connects customers to products through department and specialty stores, e-commerce and digital stores, and through our more than 5,300 Skechers retail locations.

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Skechers, the global leader in comfort technologies, brings together employees from around the globe to deliver stylish products for people of all ages. Our employees are passionate about more than just the products we design, employees – we value community involvement and give back to local communities through a variety of initiatives including Skechers Foundation and Bobs for Dogs.

Learn more about who Skechers supports local communities around the world.

Stay up to date on our brand, job openings, community involvement, and more via LinkedIn.

Skechers, a global Fortune 500 company, develops and markets a diverse range of lifestyle and performance footwear, apparel, and accessories. Serving over 180 countries and territories, Skechers connects customers to products through department and specialty stores, e-commerce and digital stores, and through our more than 5,300 Skechers retail locations.

From footwear to apparel and accessories, Skechers has a product for you and your family. Learn more about our many product offerings here.