Manager - Quality Assurance (Category – Apparel & Accessories Sourcing)

Skechers; Delhi; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

Skechers India seeks a Manager – Quality Assurance to oversee quality across apparel, accessories and kitting. You will partner with suppliers, factories, and internal teams to maintain standards, address defects and improve supplier capabilities.

The role emphasizes process control, audits, root-cause analysis and training to reduce recurring issues and support category growth.

Qualifications

• Degree or diploma in Textile Technology, Garment Technology, Apparel Production or related discipline.
• 8–12 years of quality assurance experience in the garment industry, including factory environment.
• Strong understanding of fabric and material quality control.

Responsibilities

• Oversee quality standards across apparel, accessories and kitting programs.
• Establish QA/QC procedures, inspection checklists and defect classification.
• Conduct factory audits and inline/final inspections to ensure specs.
• Investigate customer complaints, perform root-cause analyses and implement CAPA.
• Train supplier QA/QC teams and collaborate with sourcing and production teams.

Skills

Garment manufacturing methods

QA/QC procedures

Root-cause analysis

Inspection & measurement

Documentation

Supplier coordination

Communication

Education

Degree or diploma in Textile Technology, Garment Technology, Apparel Production or related discipline

Job description

The Manager – Quality Assurance will oversee product and material quality across Skechers India’s apparel and accessories sourcing operations, with particular focus on the kitting program, accessories and fabric quality.The role will work closely with suppliers, factories and internal teams to maintain quality standards throughout production, prevent defects and address customer feedback. The incumbent will strengthen quality processes and supplier capabilities to support business and category growth.Designation: ManagerRole: Quality AssuranceDepartment: Category – Apparel & Accessories SourcingLocation: Delhi NCRExperience: 8–12 yearsReporting to: Senior Manager - QARole type: Individual ContributorKey ResponsibilitiesQuality Standards & Process ControlImplement company quality policies, specifications and standard operating procedures across manufacturing partners.Establish and maintain QA/QC procedures, inspection checklists and defect classification standards for apparel, accessories and kitting.Monitor quality at each production stage and recommend improvements to manufacturing practices and process efficiency.Factory Audits & Product InspectionsConduct factory quality audits, inline inspections, pre-final audits and final inspections.Verify garment measurements, fit, construction, workmanship and finishing against approved samples and specifications.Identify non-conformances, communicate corrective actions to factory teams and verify closure before shipment.Escalate significant quality risks and recommend appropriate disposition of non-conforming products.Fabric & Material QualityManage quality checks for fabrics, trims, accessories, packaging components and labels.Verify incoming materials against approved specifications and coordinate required testing with suppliers and laboratories.Monitor fabric and material issues, including shade variation, shrinkage, colorfastness and physical performance, as applicable.Ensure materials meet established quality requirements before use in production.Kitting & Accessories QualityEstablish quality checkpoints for the kitting program, including component accuracy, completeness, labeling, packaging and presentation.Monitor accessories against category-specific specifications, workmanship and functional requirements.Resolve recurring material, assembly and packaging issues with suppliers and sourcing teams.Quality Issue Resolution & Customer FeedbackInvestigate customer complaints, product defects and recurring quality concerns in collaboration with relevant teams.Conduct root-cause analysis and implement corrective and preventive actions.Track the effectiveness of corrective actions and incorporate findings into inspection standards and supplier improvement plans.Documentation & Supplier DevelopmentReview production records, inspection reports, sampling records and test results for completeness and adherence to approved procedures.Maintain quality trackers and report defect trends, inspection outcomes and outstanding corrective actions.Train and guide supplier QA/QC teams on Skechers’ quality expectations and inspection practices.Partner with sourcing, product development and production teams to resolve quality issues within agreed timelines.Qualifications & ExperienceDegree or diploma in Textile Technology, Garment Technology, Apparel Production or a related discipline.8–12 years of quality assurance experience in the garment industry, including at least five years in a factory environment.Demonstrated experience in apparel QA/QC, factory audits and production-stage inspections.Strong understanding of fabric and material quality control.Experience in accessories and kitting quality assurance is preferred.Required Skills & CompetenciesKnowledge of garment manufacturing methods, construction, measurements, finishing and inspection procedures.Experience developing and implementing QA/QC standard operating procedures.Strong analytical skills in defect identification, root-cause analysis and corrective action management.Clear communication and effective coordination with factories, vendors and internal stakeholders.Strong attention to detail, documentation and prioritization skills.Ability to manage multiple assignments independently and work across functions.Key Success MeasuresConsistent adherence to approved product and material quality standards.Reduction in recurring defects, rework and quality-related customer complaints.Timely completion of inspections and closure of corrective actions.Improved supplier quality performance and inspection readiness.Accurate quality documentation and timely escalation of risks.About SkechersSkechers, a global Fortune 500 company, develops and markets a diverse range of lifestyle and performance footwear, apparel, and accessories. Serving over 180 countries and territories, Skechers connects customers to products through department and specialty stores, e-commerce and digital stores, and through our more than 5,300 Skechers retail locations.