Manager - Projects

cognizant technologies; Pune District; On-site; INR 800,000 - 1,200,000; Full time

Job summary

A global technology company in Pune is seeking a skilled leader for their Support team focused on enhancing retail operations through POS system optimization. The ideal candidate should have extensive experience with ORPOS systems, integration with financial software, and the ability to develop effective training programs. Strong analytical and problem-solving skills are essential, along with experience in collaboration with cross-functional teams. This role offers opportunities to stay at the forefront of POS technology advancements.

Qualifications

• Strong understanding of POS Basics and ORPOS systems.
• Experience in integrating POS systems with financial software.
• Excellent problem-solving skills for troubleshooting.
• Proficiency in conducting business requirement analysis.
• Experience in developing training programs for end-users.
• Strong documentation skills for configurations.
• Knowledge of industry standards for POS systems.

Responsibilities

• Lead the implementation and optimization of POS systems.
• Oversee integration with financial software for data flow.
• Provide guidance on best practices for POS usage.
• Collaborate with teams to address system enhancements.
• Conduct analysis to tailor POS solutions to needs.
• Develop training programs for end-users.
• Monitor system performance and troubleshoot issues.
• Create documentation for system processes.

Skills

Leadership

ORPOS

Retail domain knowledge

Debugging skills

AWS knowledge

Development experience

Business requirement analysis

Communication skills

Problem-solving

Job description

Job Summary

• Experience in leading the Support team
• Hands on experience in ORPOS
• Knowledge in Retail domain
• Good debugging skills and analysis skill in ORPOS
• Development experience is preferable
• AWS knowledge is preferable

Responsibilities

• Lead the implementation and optimization of POS Basics and ORPOS systems to enhance retail operations.
• Oversee the integration of POS systems with existing financial and accounting software to ensure seamless data flow.
• Provide expert guidance on best practices for POS system usage and maintenance to improve efficiency.
• Collaborate with cross-functional teams to identify and address system issues and enhancements.
• Conduct thorough analysis of business requirements to tailor POS solutions that meet organizational needs.
• Develop and deliver training programs for end-users to maximize the effectiveness of POS systems.
• Monitor system performance and troubleshoot issues to minimize downtime and ensure smooth operations.
• Create detailed documentation of system configurations, processes and procedures for future reference.
• Support the finance and accounting teams by providing insights and solutions related to POS data.
• Ensure compliance with industry standards and regulations in all POS-related activities.
• Participate in regular meetings with stakeholders to discuss project progress and gather feedback.
• Provide post-implementation support to ensure the successful adoption of new systems and processes.
• Stay updated with the latest trends and advancements in POS technology to keep the company ahead of the curve.

Qualifications

• Possess a strong understanding of POS Basics and ORPOS systems.
• Demonstrate experience in integrating POS systems with financial and accounting software.
• Exhibit excellent problem-solving skills and the ability to troubleshoot technical issues.
• Show proficiency in conducting business requirement analysis and tailoring solutions accordingly.
• Have experience in developing and delivering training programs for end-users.
• Display strong documentation skills for system configurations and processes.
• Possess knowledge of industry standards and regulations related to POS systems.
• Show capability to collaborate effectively with cross-functional teams.
• Demonstrate excellent communication skills for interacting with stakeholders.
• Have a proactive approach to staying updated with the latest POS technology trends.
• Exhibit the ability to provide post-implementation support and ensure successful system adoption.
• Show experience in monitoring system performance and minimizing downtime.
• Possess a background in Finance & Accounting as a nice to have skill.