Manager - Product Delivery

HCA Healthcare - India; Hyderabad; On-site; INR 4,000,000 - 7,500,000; Full time

Job summary

HCA Healthcare - India seeks a Manager of Product Development to lead and mentor the CARD software team. The role focuses on cloud-native .NET applications, frontend technologies (React/Angular), and backend systems, with a preference for GCP.

Strong agile leadership and cross-functional collaboration are essential. You will drive lifecycle processes, align requirements with stakeholders, and ensure quality through reviews, testing, and metrics.

Qualifications

• B. Tech or bachelor’s degree in information technology, computer science or related fields.
• Overall, 10–15 years of experience.
• 5-7years of experience in Managing product development lifecycles, user testing, interaction design, and Agile development.
• 3+ years of team management experience.

Responsibilities

• Provide technical leadership for developing and supporting software products within CARD.
• Lead development projects from inception to implementation.
• Ensure unit testing and code reviews for quality standards.
• Provide advanced troubleshooting and user support.
• Establish KPIs and monitor technology adoption metrics.
• Identify and implement process improvements in development workflows.
• Conduct training to help staff adopt new technologies.
• Lead the software development lifecycle for CARD initiatives.
• Gather requirements from product owners and stakeholders; manage roadblocks.
• Manage staff including developers, analysts, QA, and support.
• Ensure timely SLAs through proper ticket assignment and resolution.
• Promote Agile principles across the CARD department and stakeholders.
• Evaluate new technologies for fit and value, in collaboration with architects.
• Collaborate with leadership, clients, and project managers to plan enhancements.

Skills

Cloud-native development

React/Angular

.NET

Team leadership

Agile methodologies

Problem solving

Education

B.Tech or bachelor’s degree in IT/CS

Tools

GitHub

Azure Repos

Jira

Azure DevOps

MS Projects

GCP

Job description

Job Purpose

The Manager of Product Development is responsible for providing technical leadership and expertise for developing and supporting new and existing software products within Custom Application Research & Development (CARD) at HCA Healthcare. This individual will analyze business requirements, perform design tasks, construct, test, and cloud-native implement solutions in an agile development environment, and provide mentorship to other developers.

Major Responsibilities And Accountabilities

• Development Standards: Ensure that staff engineers adhere to HCA Healthcare's established standards and procedures for development activities. This includes maintaining code and version control through the specified application development software.
• Project Management: Lead and manage development projects from inception through to implementation. This involves overseeing the entire project lifecycle, including planning, elaboration, development, testing, and deployment.
• Testing and Reviews: Ensure that employees complete unit testing for their code and participate in peer/code reviews of other developers' work to maintain high-quality standards.
• User Support: Provide advanced troubleshooting and user support, working directly with end users at all levels of the organization to resolve issues and improve user experience.
• Performance Metrics: Establish baseline key performance indicators (KPIs) and gather relevant operating metrics to evaluate the impact of new technology adoption before and after implementation.
• Process Improvement: Identify and implement process changes that enhance technology adoption. This includes adding, changing, or removing processes as necessary.
• Training: Conduct training sessions and ensure that relevant training is provided to help employees adopt new technologies effectively.
• Software Development Lifecycle: Lead the software development lifecycle process for projects aimed at stabilizing, enhancing, and expanding the capabilities CARD team.
• Requirement Gathering: Gather requirements from the product owner and other business stakeholders. This includes authoring stories with strong acceptance criteria, prioritizing stories, accepting or rejecting stories, coordinating with other technical teams, and removing team roadblocks.
• Staff Management: Manage all staff members involved in the software development process, including developers, business analysts, quality assurance, and support personnel.
• Application Support: Manage ongoing application support by ensuring that support tickets are assigned to team members appropriately and completed in a manner that meets or exceeds predefined service level agreements (SLAs).
• Agile Principles: Evangelize and implement Agile development principles across the entire CARD department and other HCA Healthcare stakeholders to improve development processes and outcomes.
• Technology Evaluation: In cooperation with HCA Healthcare architects, evaluate all proposed innovative technologies for departmental use and organizational fit.
• Collaboration: Collaborate with corporate and divisional leadership, client executives, clients, and project managers to schedule, staff, and deliver application enhancements.

JOB SPECIFICATIONS

• B. Tech or bachelor’s degree in information technology, computer science or related fields.
• Overall, 10–15 years of experience.
• 5-7years of experience in Managing product development lifecycles, user testing, interaction design, and Agile development.
• 3+ years of team management experience.

People Management

• Management of staff, lead and implemented projects.
• Staff meetings, resource allocation management, performance reviews, time management, PTO, employee development planning, and mentoring.

Technical Skills

• Hands-on experience building cloud native .NET applications (GCP is preferred).
• Strong knowledge in leading front-end (React JS or Angular), back-end, database developers.
• Familiarity with Lean/Agile techniques in development environment.
• Knowledge of version control tools like GitHub, Azure Repos.
• Knowledge of Project & Service management tool like Jira, Azure DevOps and MS Projects
• Excellent problem-solving and analytical skills, with the ability to make data-driven decisions.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams. Experience in the healthcare industry is a plus.

Other Skills

• Highly motivated, self–starter and committed to delivering high-quality solutions within agreed–upon timelines.
• Communicate clearly, professionally, and regularly with team and CARD colleagues.
• Willingness to contribute to a positive and inclusive team culture.