Manager - Process Quality

Whirlpool India; Pune District; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Whirlpool India Limited is seeking a seasoned Quality Assurance professional to define and drive quality requirements for the manufacturing line. The role emphasizes process excellence, continuous improvement, and cross-functional collaboration to ensure product quality from line to customer.

You will lead with data-driven decisions and utilize Six Sigma and QA tools to sustain high standards. The role requires strong problem-solving skills, hands-on experience with ISO 9001 and PPAP, and a

Qualifications

• Bachelors degree in mechanical engineering and relevant QA exposure.
• 8–12 years experience in home appliances or refrigeration domains.
• Hands-on knowledge of quality tools like 8D, Six Sigma and PPAP.

Responsibilities

• Lead manufacturing quality activities across the line.
• Define, drive and implement quality requirements for the manufacturing line.
• Drive process excellence and continuous improvement on the shop floor.
• Carry out risk assessment, CP/M actions and data-driven monitoring.
• Coordinate with cross-functional teams to resolve quality issues.

Skills

Quality assurance

Data analysis

Problem solving

8D

Education

B.E./B.Tech in Mechanical Engineering

Tools

Six Sigma

ISO 9001

PPAP

FMEA

MS Excel

Job description

About Whirlpool India

Whirlpool of India Limited, headquartered in Gurugram, is a leading home appliances company dedicated to enhancing life at home and inspiring generations through its trusted brands. The company operates three state-of-the-art manufacturing facilities in Faridabad, Pune & Puducherry, each reflecting Whirlpool’s commitment to providing best-in-class consumer solutions. Further driving innovation, the company has a Technology & Engineering Center, where India’s world-class talent architects the next generation of home innovation. In the 2024-25 fiscal year, Whirlpool of India reported approximately INR 8110 Cr in annual revenue and employed 2193 people. More information is available at www.india.whirlpool.in

Requisition ID

Requisition ID: 73185

About Whirlpool India

Whirlpool of India Limited, headquartered in Gurugram, is a leading home appliances company dedicated to enhancing life at home and inspiring generations through its trusted brands. The company operates three state-of-the-art manufacturing facilities in Faridabad, Pune & Puducherry, each reflecting Whirlpool’s commitment to providing best-in-class consumer solutions. Further driving innovation, the company has a Technology & Engineering Center, where India’s world-class talent architects the next generation of home innovation. In the 2024-25 fiscal year, Whirlpool of India reported approximately INR 8110 Cr in annual revenue and employed 2193 people. More information is available at www.india.whirlpool.in

The team you will be a part of

The Quality Assurance team analyzes and implements quality standards for components, materials or services. Applies measures, sampling methods, testing methodology and other procedures to ensure that quality standards are met. Prepares reports and recommends improvements. Collaborates with suppliers and ensures effective corrective actions are implemented when needed and contributes to supplier quality improvement programs.

This Role In Summary

• Should define, drive & implement Quality requirements for manufacturing line

Your Responsibilities Will Include

• Process Quality - Must
• Change Management - Must

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Lead manufacturing quality activities
• Should define, drive & implement Quality requirements for manufacturing line
• Should have work experience in WCM & preferably co pillar leader in Quality pillar to drive process excellence & Continuous improvement philosophy on shopfloor
• Carry out initiatives for CPM (Critical Parameter Management) /Test coverage and IT leverage
• Hands on Experience in Problem solving by using quality tools & Systems, 8D, Six sigma
• Monitor CAL (Customer Acceptance Lab), & FPY & Perceived Quality improvement
• Non-conformance management which includes contaminants and permanent corrective actions
• Excellent Data Analytical ability - good hands on Adv excel, powerpoint, communication
• Identify failure modes & perform risk assessment for Engineering Changes ECN (Cost/Quality/Productivity etc)
• Establish Product & Process audit mechanisms on line and drive cross functional engagement in resolving the issues for quality assurance in the assembly line.
• PPAP review & Approval for Part & Process
• Ensure adherence to ISO 9001 processes across the plant, Conducts MRM and support external ISO audits
• Ensure Compliance with respect to Regulatory requirements
• Quality review
• Weekly Review & Project management of Manufacturing quality Leading metrics(CAL,FPY,Process NC’s & First Piece Inspection)
• Preparation of reports for material and metrology labs
• Review and resolve issues related to incoming quality
• Networking
• Internal : Coordinate with Production, Design, Process & maintenance team to resolve Quality issues on priority ,expand knowledge base and business support
• People management
• Lead with example & Unleash Talent :develop & inspire people to deliver extraordinary results & contribute to their full potential
• One Whirlpool – break down barriers, team with others and win together
• Thorough knowledge of all business functions
• Excellent Team Player,Good Communication & articulation of situation,
• Strategic & Critical thinking
• Ability to use initiative and make decisions autonomously
• Conflict Resolution & Interpersonal Skills
• Resourceful, well organised, highly dependable, efficient and detail orientated

Minimum Requirements

Eg. B.E / B.Tech - Mech

AGE

30 - 38

EXP

8-12 yrs Experience

Home Appliance Industry with Refrigeration Experience / Automobile Experience

Key Deliverables

• CAL PPM
• Perceived Quality
• FPY
• Test Coverage
• Process capability
• Kaizen closure
• Poka Yoke

Connect with us and learn more about Whirlpool India. See what it's like to work at Whirlpool by visiting Whirlpool Careers. Additional information about the company can be found on Facebook, Instagram and YouTube.

At Whirlpool India, we value and celebrate diversity. Whirlpool India is committed to equal employment opportunity and prohibits any discrimination on the basis of race or ethnicity, religion, sex, pregnancy, gender expression or identity, sexual orientation, age, physical or mental disability, veteran status, or any other category protected by applicable law.