Manager - Process Design

Tesco; Bengaluru; Hybrid; INR 1,500,000 - 2,500,000; Full time

Benefits offered by this job

Hybrid work model

Health insurance

Mental wellbeing support

Financial wellbeing programs

SAYE savings plan

Employee discounts via Tesco Rewards

Wellbeing facilities and campus as in‑

Job summary

Tesco Bengaluru Private Limited is seeking a Process Design Manager to act as a process expert, mapping end-to-end processes and guiding changes to product or policy. You will collaborate with technology and product teams to design an operating model, manage monthly and quarterly releases from Oracle, assess risks, and drive stakeholder engagement across business units.

The role emphasizes integrity, governance, and adherence to Tesco policies, with a hybrid work setup in Bengaluru.

Qualifications

• Experience in designing and implementing end-to-end processes in a large organisation.
• Strong skills in process mapping, risk assessment and controls.
• Experience with policy changes and operating model design.

Responsibilities

• Develop expert process maps for end-to-end processes and future state.
• Design and operationalize an operating model with tech/product teams.
• Evaluate risks and establish measures of success.
• Plan and deliver service rehearsals for People Services.
• Drive stakeholder engagement and design decisions across business units.

Skills

Project management

Stakeholder management

Problem solving

Verbal & written communication

Tools

Oracle ERP Payroll

Legacy HR systems

Job description

About the roleThe Process Design Manager is recognized as a process expert. They utilize cross-functional knowledge to advise the end to end process steps to support changes to product or policy and define ways of workingYou will be responsible forDeveloping expert process maps that capture the new end to end process, whilst understanding the requirementsfor the full future state and evolving these as product or policies with appropriate controls-Design and operationalize an Operating Model with Technology / Product teams to manage monthly and quarterlyreleases from Oracle-Evaluate risks and collaborate with relevant teams to mitigate it. Establish measures of success,-Driving engagement with key stakeholders, process owners and people teams across representative business units-Driving key design decisions and considerations and being the ‘go to’ person for expertise on as-is ways of workingacross representative business units-Planing and delivering Service Rehearsal Testing for People Services for upcoming rollouts-Effectively deploy the no-customization principle and alignment to a common operating model for their business area-Effective Resource estimation with ramp down of legacy Payroll / HR teams and ramp up of Oracle Payroll / HRteams.-Diagnose and recommends solutions to complex operational challenges, using specialist knowledge-Following our Business Code of Conduct and always acting with integrity and due diligenceYou will needAdvanced MS Office - Excel, Word, Power Point• Product and/or project management experienceProject Management, People Policies andwithin a large organisation .Designing processes withProcesses,Problem Solving, Analysis and Judgment,effective controls related to Tesco People domain andStakeholder Management, Change Managementmanaging Projects related to UK legislation and TescoExcellent Verbal and Written CommunicationPolicies.Logical Thinking, Oracle ERP Payroll/ Legacy SystemArchitecture KnowledgeWhats in it for you?At Tesco, we are committed to providing the best for you.As a result, our colleagues enjoy a unique, differentiated, market- competitive reward package, based on the current industry practices, for all the work they put into serving our customers, communities and planet a little better every day.Our Tesco Rewards framework consists of pillars - Fixed Pay, Incentives, and Benefits.Total Rewards offered at Tesco is determined by four principles - simple, fair, competitive, and sustainable.Salary - Your fixed pay is the guaranteed pay as per your contract of employment.Performance Bonus - Opportunity to earn additional compensation bonus based on performance, paid annuallyLeave & Time-off - Colleagues are entitled to 30 days of leave (18 days of Earned Leave, 12 days of Casual/Sick Leave) and 10 national and festival holidays, as per the company’s policy.Making Retirement Tension-FreeSalary - In addition to Statutory retirement beneets, Tesco enables colleagues to participate in voluntary programmes like NPS and VPF.Health is Wealth - Tesco promotes programmes that support a culture of health and wellness including insurance for colleagues and their family. Our medical insurance provides coverage for dependents including parents or in-laws.Mental Wellbeing - We offer mental health support through self-help tools, community groups, ally networks, face-to-face counselling, and more for both colleagues and dependents.Financial Wellbeing - Through our financial literacy partner, we offer one-to-one financial coaching at discounted rates, as well as salary advances on earned wages upon request.Save As You Earn (SAYE) - Our SAYE programme allows colleagues to transition from being employees to Tesco shareholders through a structured 3-year savings plan.Physical Wellbeing - Our green campus promotes physical wellbeing with facilities that include a cricket pitch, football field, badminton and volleyball courts, along with indoor games, encouraging a healthier lifestyle.About UsAt Tesco, inclusion is at the heart of everything we do. We believe in treating everyone fairly and with respect, valuing individuality and uniqueness to create a true sense of belonging. Diversity and inclusion are deeply embedded in our values—we treat people how they want to be treated. Our goal is for all colleagues to feel they can be themselves at work, and we are committed to helping them thrive. Across the Tesco group, we are building an inclusive workplace that actively celebrates the cultures, personalities, and preferences of our colleagues, who in turn contribute to the success of our business and reflect the diversity of the communities we serve. At Tesco Bengaluru, we are proud to be a Disability Confident Committed Employer, highlighting our commitment to creating a supportive environment for individuals with disabilities. We are dedicated to offering equal opportunities for all candidates and encourage applicants with disabilities to apply. Our recruitment process is fully accessible, and we are happy to provide reasonable adjustments during interviews. If you need any accommodations to participate in the recruitment process, please let us know. We are here to ensure that everyone has the chance to succeed. We also believe in fostering a work environment where you can excel both professionally and personally. Our hybrid model allows you to work flexibly—spend 60% of your week collaborating in person with colleagues at our office locations or local sites, and the rest of the time working remotely. We understand that everyone’s life journey is unique, whether you are starting your career, pursuing passions, or navigating life changes, and we are here to support you. Flexibility is a core part of our culture, and we encourage open conversations about how we can best accommodate your needs, so talk to us throughout your application process on the support required.When you join Tesco Bengaluru in this role, you'll be employed by Tesco Bengaluru Private Limited, the Tesco legal entity responsible for your employment.