Manager - Operations Fulfilment Aerospace

Eaton; Pune District; On-site; INR 15,00,000 - 20,00,000; Full time

Job summary

A leading aerospace firm in Pune is looking for a supply chain specialist with over 14 years of experience in supplier development and management. The role involves managing critical supplier relationships, addressing escalations, and driving performance improvements in supply chain operations. Candidates must have a strong background in aerospace compliance and the ability to work across multiple stakeholders. This position requires significant domestic travel and a comprehensive understanding of procurement processes.

Qualifications

• Minimum 14-15 years of experience in supplier development and performance management.
• Experience in aerospace preferably.
• Minimum 8-10 years experience in people management.

Responsibilities

• Manage supplier relationships and performance.
• Track supplier performance and implement corrective actions.
• Collaborate with internal teams and suppliers on issues.

Skills

Aerospace Procurement & Supply Chain Knowledge

Deep understanding of AS9100/AS9120 quality standards

Strong grasp of Integrated Business Planning (IBP)

Advanced Excel

Strong problem-solving skills

Education

Engineering Graduate/Post Graduate - BE Mechanical

Tools

SAP

Power BI

Tableau

Job description

What You’ll Do

• Manages the global supply chain relationship with suppliers in terms of OTD performance consistently with Eaton Aerospace, support and program needs;
• Alerts the Material Operations Manager, Operations Procurement Manager and/or Buyer when a problem occurs.
• Initiates supplier supply chain diagnostics and/or on-site request of Material Ops Manager/Ops Procurement Manager.
• Manages supplier improvement and action plans as needed.
• Supports the Supply Chain Buyer on supply chain terms & conditions definition.
• Significant domestic travel (up to 75%)
• Serve as the primary point of contact for escalated issues related to suppliers and materials, ensuring timely and effective resolution
• Receive and manage escalated issues from core supply planning teams, ensuring timely and effective resolution
• Investigate the root cause of escalations and implement corrective actions using CI tools
• Collaborate with suppliers to resolve issues and prevent future occurrences
• Track and report on supplier performance, identifying areas for improvement
• Identify areas for process improvement and develop solutions for Aerospace FMC & FED businesses
• Implement/Upgrade processes and procedures to improve efficiency and effectiveness
• Maintain regular communication with internal supply planning teams (CoE) and external stakeholders (Foresight teams, GCMs, CMs, GPO teams)
• Provide timely and accurate updates on progress and issues
• Delegate tasks and responsibilities effectively within supply planning teams to achieve maximum traction and quick resolution
• Supplier Relationship Management via regular cadence/connects/visits to supplier base to set effective communication and expectation
• Support in building and maintaining strategic relationships with key suppliers fostering collaboration and ensuring timely and reliable supply chain performance through category and business strategies
• Provide technical expertise and support to CoE supply planning teams during execution of critical orders from strategic suppliers
• Continuously evaluate and improve processes related to supplier management and escalation procedures through digital tools
• Manage OTD scorecards with monthly report outs to SLT with action plans
• Sales Risk Mitigation through close tracking and monitoring material movements for high value/critical LRUs
• Point of escalation for supply planning leads on material availability/expedites and serve as L2 escalation providing support and resolutions for Aerospace FMC & FED divisions
• Manage SDR process for GPO LT
• Provide updates to key end customers (Airbus/Boeing) during critical material escalations with high sales impact liaising with sales operations/order management teams
• Reporting supplier status after visits with detailed audit report to proactively access supplier issues (manpower, capacity, RM avl, status of critical parts
• BOC - Operating for Growth (Project Foresight)

Qualifications

• Engineering Graduate/Post Graduate - BE Mechanical, Production, Instrumentation, Electrical, Electronics, or a Business Degree in Supply Chain Management.
• Minimum 14 to 15 years of experience in supplier development, supplier performance management, supply chain, manufacturing or core industries, preferably Aerospace etc. Minimum 8-10 years experience in people management

Skills

• Aerospace Procurement & Supply Chain Knowledge
• Deep understanding of AS9100/AS9120 quality standards, aerospace compliance, and certification requirements.
• Familiarity with FAA, EASA, and ITAR regulations and export control compliance.
• Knowledge of aerospace raw materials (titanium, composites, alloys) and long-lead items.
• Supplier qualification, audits, and risk assessments in line with aerospace industry norms.
• Supplier & Contract Management
• Expertise in RFQ, RFP, and contract negotiation for aerospace programs.
• Skills in long-term agreements (LTA), offset obligations, and consignment models.
• Understanding of supplier performance KPIs (OTD, PPM, cost savings).
• Risk management techniques (dual sourcing, geopolitical risk, supply continuity).
• Operations & Fulfilment Planning
• Strong grasp of Integrated Business Planning (IBP), MRP, and ERP systems (SAP, Oracle, MFG/Pro).
• Capacity planning, production scheduling, and lead-time optimization.
• Experience in just-in-time (JIT), Kanban, and lean supply practices in aerospace.
• Coordination with engineering, quality, and logistics teams for seamless order fulfillment.
• Cost & Value Engineering
• Proficiency in should-cost analysis, cost breakdowns of aerospace components.
• Knowledge of Total Cost of Ownership (TCO) and lifecycle cost analysis.
• Ability to drive VA/VE (Value Analysis/Value Engineering) initiatives with suppliers.
• Digital & Analytical Skills
• Proficiency with ERP/MRP systems and digital procurement tools (Ariba, Coupa).
• Advanced Excel, Power BI, Tableau for spend analysis and supplier dashboards.
• Understanding of digital twins, predictive analytics, and AI in supply chain forecasting.
• Logistics & Trade Compliance
• Import/export management, incoterms, customs documentation, and freight forwarding.
• Cold chain/logistics knowledge for aerospace-specific spares and sensitive parts.
• Familiarity with hazardous materials handling (IATA guidelines).
• Continuous Improvement & Lean Six Sigma
• Lean tools (VSM, Kaizen, 5S) to streamline procurement and fulfilment processes.
• Green Belt or Black Belt Six Sigma certification for process optimization.
• Driving automation and RPA/AI in purchase order management and supplier portals.
• Technical & Cross-Functional Collaboration
• Ability to work with engineering change management (ECN/ECO).
• Understanding of bill of materials (BOMs) and product lifecycle management (PLM).
• Technical background to read engineering drawings/specifications and work with Engineering.
• Organization and time management skills
• Mathematical skills
• Reasoning ability
• Problem Solving Skills
• Out-of-the-box thinking
• Ability to quickly adapt to change and successfully manage urgent/high and multiple priorities.
• Understanding of Eaton Business Excellence and Eaton Business Systems (CI, OpEx, Quality, Process) requirements
• Business development skills
• People management
• Good communication & Presentation skills
• Strategic Thinking & Decision-Making
• Negotiation & Influence
• Communication & Collaboration
• Stakeholder & Relationship Management
• Leadership & People Development
• Problem-Solving & Analytical Thinking
• Adaptability & Change Management
• Emotional Intelligence (EQ)
• Crisis & Risk Handling
• Continuous Learning & Growth Mindset