Manager - Operational Risk RIS

Principal Global Services; Pune District; On-site; INR 2,600,000 - 3,800,000; Full time

Job summary

Principal Global Services is seeking an experienced Business Operations Risk Manager in Pune to identify, assess, monitor, and reduce front-line operational risks across business activities, processes, systems, and external events.

You will collaborate with RIS senior management, leaders in India and the US, and risk teams across the organization to align the risk framework with strategic goals and risk tolerance. The role emphasizes strong leadership and cross-functional governance.

Qualifications

• Bachelor’s or master’s degree or equivalent experience; knowledge of operational risk framework and regulatory standards.
• 10+ years in BFSI IT/ITeS with at least 8+ years in operational risk management, internal audit, or compliance.
• Strong analytical, problem-solving, and decision-making abilities.
• US retirements industry understanding is a plus; certification in operational risk management is a plus.
• Experience in building and developing diverse teams.
• Ability to lead multiple priorities and initiatives and deliver project outcomes.
• Strong communication and influence capabilities.

Responsibilities

• Build and maintain procedures aligning with policies and compliance expectations.
• Conduct regular operational risk self-assessments and reviews of risks and controls.
• Track and report risk indicators, incidents, losses, and action plans to senior management.
• Support risk scenario analysis, RCAs, and stress testing with Enterprise Risk.
• Mentor business units and other risk functions on risk management issues.
• Coordinate operational risk audits, inspections, and regulatory examinations.
• Lead the operational risk team and foster a strong risk culture.

Skills

Analytical thinking

Problem solving

Decision making

Communication

Influence

Risk management

Education

Bachelor's degree

Master's degree

Job description

Responsibilities

About the role:

As a business operations risk manager, you identify, assess, monitor, and reduce front-line operational risks from business activities, processes, systems, and external events. You collaborate closely with RIS senior management, leaders in India and the US, and other risk teams across PGS and Principal Financial Group. Together, you ensure the operational risk framework matches the organization's strategic goals and risk tolerance. This role offers an opportunity to join a highly daring team and develop a detailed risk management system.

What You’ll Do

• Build and maintain procedures to ensure they align with company policies and standards and satisfy all applicable risk and compliance expectations.
• Conduct regular operational risk self-assessments and reviews to identify and evaluate the key operational risks and controls within the RIS organization.
• Track and communicate the operational risk indicators, incidents, losses, and action plans to senior management and the appropriate committees.
• Collaborating with Enterprise Risk, support the operational risk scenario analysis, RCSA’s, and stress testing to measure the potential impact and probability of acute events.
• Provide mentorship and support to the business units and other risk functions on the operational risk management issues and initiatives.
• Coordinate and take part in the operational risk audits, inspections, and regulatory examinations.
• Lead and advance the operational risk team and encourage a solid risk culture inside the organization.
• Have shown expertise in working across-geography inclusive and diverse teams which are skilled and future-ready in risk domain.
• Work with the BCP and Business teams in strengthening the BIA’s and revisit RTO & RPO periodically.
• Collaborate with the business and Enterprise Risk to proactively drive risk management and support business objectives.
• Advance and report risks to Enterprise Risk partners.
• Implement corrective actions in processes, controls, and/or strategic objectives to mitigate the impact risks.
• Skilled in leading global collaborators across geographies and navigate the global matrix organization through collaboration and influence.
• Stay updated on industry trends, market conditions, and competitors to better serve business.
• Understand and embody Principal's code of conduct, core values, and leadership expectations. Use them to guide decisions, lead teams, collaborate, and mentor for strong succession.

Qualifications

Who You Are

We prefer candidates with a bachelor’s or master’s degree or equivalent experience. They must understand the framework for leading operational risks, methodologies, tools, and relevant regulatory standards and guidelines.

Minimum 10 years of professional experience in the BFSI IT/ITeS sector, including at least 8 years in operational risk management, internal audit, or compliance within financial services.

Additional Information

Skills That Will Help You Stand Out

• Strong analytical, problem-solving, and decision-making abilities.
• Should possess a general understanding of the US retirements industry, with certification in operational risk management being a plus.
• Experience in building and developing diverse teams
• Skills in leading multiple priorities and initiatives and a track record of successful project leadership and execution
• Strong communication and influence capabilities