Manager, Middle Office, Setclear

citicclsa; Pune District; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

citicclsa in Pune is seeking a Senior Middle Office Manager to lead a team of 5–8 staff per shift, overseeing day-to-day BAU and project work while driving process improvements in trade processing and reference data maintenance.

The role requires at least 5 years of management experience in securities, strong communication skills, and exposure to global markets or middle office. Licensing via Series 99 is required, with willingness to work across Asia/EU/US shifts.

Qualifications

• Minimum 5 years of management experience in securities.
• Strong interpersonal and communication skills.
• Experience in trade processing / contracting processes and reference data maintenance.

Responsibilities

• Lead and mentor a team of 5–8 staff per shift and manage BAU and project work.
• Oversee trade bookings, confirmations, and contract notes; ensure accuracy and timeliness.
• Collaborate with regional teams to resolve queries and drive process improvements.

Skills

Management experience

Communication skills

Trade processing

Global markets knowledge

Education

Series 99 licensing exam

Tools

ALERT

OASYS

FXALL

Job description

Key Areas of Responsibilities

• Trade bookings and processing.
• Trade confirmations and Contract note.
• Static and Reference Data maintenance
• FX processing
• Review and documentation of procedures, process maps.
• Support, guidance and mentoring of team members including performance appraisals.
• Active management of day to day issues and queries from internal/external parties with Escalations as necessary.
• Co-ordination with regional trade support groups, traders and customers to resolve queries / issues.
• Active participation in Change management / UAT testing.
• Reconciliation issues
• Act as an authorizer and releaser for various systems
• You must be prepared to manage people (5-8 staff per shift)
• You must be able to supervise and have control over the daily BAU and Projects
• Play a leading role in projects, process & system improvements, cost & efficiency savings etc.
• You must be able to multi-task and deliver work on time
• You must be able to train new staff and junior staff on new tasks or work development or process changes
• You must be able to implement changes in your work scope when necessary to meet business, organizational & regulatory needs
• You must be able to lead and motivate your team staff effectively
• You will need to cover whenever staffs are on leave, and to assist and/or cover other managers and the Associate Directors when required
• Escalation point for the shift, and for the Dept. when required
• Give feedback to staff in monthly 1-to-1 meetings and appraisals

Requirements

• Candidates should have a minimum of 5 years of management experience in the securities industry.
• Strong communication and interpersonal skills to interact with various levels of management.
• Detailed and working knowledge of trade processing / contracting processes, reference/static data maintenance and procedures. Candidates with direct experience in Global markets or who have Middle Office experience will be given special consideration.
• In addition to a successful career in Middle Office management, candidates with experience and knowledge of Global equity markets, practices, procedures and trends especially from the "Sell side" perspective will be favourably viewed.
• Ability to multi-task across various business and department initiatives.
• The candidate should be willing and able to challenge existing processes and procedures and suggest changes where these are felt to be appropriate and necessary.
• He/she will be adept with IT and capable of specifying business requirements for enhancements or replacements for existing or new applications.
• All candidates should be familiar with Microsoft Office and have experience in the usage operations systems/applications commonly used in securities related industry including ALERT, OASYS, FXALL etc.
• The candidate will be required to pass the Series 99 examination to obtain licensing.
• Candidate should be open to work in Asia / EU / US shifts depending on the work requirement.