Manager / Managing Consultant, Services Business Development

Mastercard Inc.; Mumbai City; On-site; INR 3,500,000 - 7,000,000; Full time

Job summary

Mastercard has an analytics and consulting division called Mastercard Services. The Managing Consultant / Manager, Services Business Development is part of the South Asia Business Development team focusing on Retail and Commerce as vertical.

The role entails customer engagement at senior management level and driving Services Business Development, including review of projects delivered by the project delivery team.

Qualifications

• Consulting experience from a top-rated firm or payments/cards experience with a bank or merchant.
• Excellent verbal and written communication and presentation skills.
• Excellent analytic skills.
• Ability to initiate, develop, and close a sale.
• Able to work in a team or independently.
• Ability to multi-task in a fast-paced, deadline-driven environment.
• Ability to think from the customer perspective.
• Highest level of self-motivation with a hunting attitude.
• Advanced Word, Excel and PowerPoint skills.
• Proficiency in written and verbal English.
• Bachelor’s and post-graduate degrees from leading universities.

Responsibilities

• Manage the sales process from first discussions to contract signed.
• Engage with account management teams to assess client needs and translate into a services proposal.
• Prepare sales presentations for clients.
• Lead pitches from storyboarding and engage through face-to-face/virtual interactions.
• Oversee project delivery and participate in key meetings to ensure delivery beyond promises.
• Ensure continuous and expanded follow-on work.
• Build relationships and become trusted advisors with senior/executive level clients.
• Provide regular updates on sales and revenue tracking to leadership.

Skills

Consulting experience

Payments experience

Executive engagement

Verbal communication

Written communication

Analytical skills

Sales lifecycle

Teamwork

Multi-tasking

Customer perspective

Self-motivation

Education

MBA or similar

Bachelor's degree

Tools

Word

Excel

PowerPoint

Job description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Manager / Managing Consultant, Services Business Development

Overview

Mastercard has an analytics and consulting division called Mastercard Services. They provide market and business level insights to Issuing & Acquiring Banks, Merchants and Government. The breadth of services span across Strategy, Digital, AI, Marketing, Analytics, Fraud and Risk Management. The Managing Consultant / Manager, Services Business Development is part of the South Asia Business Development team focussing on Retail and Commerce as vertical. As a key team member, the person will be responsible for customer engagement at Senior Management level and for driving Services Business Development. The person will also be involved in review of projects delivered by project delivery team.

Role

• Managing the Sales Process
• Engage with account management teams and internal teams to assess client needs and translate into a services proposal
• Preparation of sales presentations for clients
• Lead pitches from storyboarding and engage through face-to-face / virtual interactions
• Manage the sales process from first discussions to contract signed
• Oversee project delivery and participate in key meetings to ensure successful completion over and above what was promised to clients
• Ensuring continuous and expanded follow-on work
• Build relationship and become trusted advisors with senior/executive level clients
• Provide regular updates on sales and revenue tracking to leadership

All About You

• Consulting experience from a top-rated consulting firm or Payments / cards experience with a Bank or Merchant; experience helping large institutions at the executive leadership level will be desirable
• Excellent verbal and written communication and presentation skills
• Excellent analytic skills
• Demonstrates the ability to initiate, develop, and close a sale
• Ability to work on a team or independently
• Ability to multi-task in a fast-paced, deadline-driven environment
• Ability to think from the perspective of the customer
• Highest level of self-motivation with a hunting-attitude
• Advanced Word, Excel and PowerPoint skills
• Proficiency in written and verbal English
• Bachelor’s and post-graduate degrees (MBA or other) from leading universities

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.