Manager, IT Delivery

Vanguard Technologies; Hyderabad; On-site; INR 3,500,000 - 7,500,000; Full time

Job summary

Vanguard Technologies is seeking a Manager, IT Delivery Agentic AI Innovation to lead a high-performing team designing, developing, and scaling AI-driven platforms. You will partner with business and technology leaders to reimagine end-to-end processes and drive autonomous, AI-enabled workflows and decisioning models.

The role focuses on BEP and EPE objectives to deliver scalable, secure, and high-value AI solutions, while fostering an innovation culture and crew development across the

Qualifications

• 8+ years in IT project management, software development, or IT service delivery with leadership.
• Bachelor's or Master's in CS/IT or related field; PMP/ITIL/Agile certs preferred.
• Strong background in enterprise automation and workflow platforms (UiPath, Appian, or similar).

Responsibilities

• Define and drive the Agentic AI strategy across BEP platforms and enterprise priorities.
• Lead design and implementation of multi-agent systems and autonomous workflows.
• Advance AI-powered workflow capabilities such as intelligent routing and decision automation.
• Build and scale a pipeline of high-impact AI use cases from concept to production.
• Lead end-to-end technology delivery across the SDLC and ensure security and scalability.
• Partner with sponsors and stakeholders to align tech solutions with goals.

Skills

Leadership

Agile / Scrum

Automation platforms

Delivery governance

Education

Bachelor's or Master's in CS/IT or related

Tools

UiPath

Appian

QuickSuite

Job description

Overview

Manages and leads a team of technical support staff who design, develop, test, implement, and monitor software and tools. Works with business leaders to define scope and requirements, and plans and executes the development of various systems. Acts as liaison with business sponsors and principals. The Manager, IT Delivery Agentic AI Innovation leads a high-performing technical team responsible for designing, developing, and scaling next-generation AI-driven platforms and automation solutions across Corporate Systems and the enterprise. This role drives enterprise innovation through Agentic AI, intelligent automation, and workflow transformation, enabling measurable business value and improved client outcomes. The position partners with business and technology leaders to reimagine end-to-end processes, advancing beyond traditional automation into autonomous, AI-enabled workflows and decisioning models. The role aligns to Business Enablement Platforms (BEP) and Enterprise Productivity Enablement (EPE) objectives to deliver scalable, secure, and high-value AI solutions, contributing to enterprise-wide productivity, innovation, and value realization targets. This leader also fosters a culture grounded in innovation, collaboration, and crew development, consistent with BEP\'s mission to accelerate high-impact outcomes through agile execution and disruptive technology.

Responsibilities

• AI Strategy Innovation
  • Define and drive the Agentic AI strategy across BEP platforms, aligning to enterprise and Corporate Systems priorities
  • Lead the design and implementation of multi-agent systems and autonomous workflows
  • Advance AI-powered workflow capabilities such as intelligent routing, decision automation, and self-optimizing processes
  • Build and scale a pipeline of high-impact AI use cases, accelerating time from concept to production
• Business Value Delivery
  • Identify, prioritize, and deliver AI and automation initiatives that generate measurable business value
  • Drive process reimagination efforts to improve productivity, efficiency, and client experience
  • Support enterprise value objectives, including AI-driven productivity and automation outcomes
• Delivery Platform Leadership
  • Lead end-to-end technology delivery across the software development lifecycle (SDLC)
  • Oversee delivery of enterprise automation and workflow platforms (e.g., UiPath, Appian, QuickSuite)
  • Ensure solutions are secure, scalable, and resilient, meeting operational excellence standards
  • Drive adoption of AI-assisted development and engineering practices
• Cross-Functional Leadership Stakeholder Engagement
  • Partner with business sponsors, product teams, and enterprise stakeholders to align technology solutions with strategic goals
  • Lead cross-functional teams to deliver integrated, enterprise-level solutions
  • Communicate status, risks, value, and outcomes to senior leadership
• People Leadership Culture
  • Hire, develop, and lead a high-performing, AI-ready workforce
  • Establish performance standards, provide coaching, and support career development
  • Promote a culture of innovation, accountability, and continuous learning
  • Champion BEP values around crew engagement, inclusion, and client focus
• Operational Excellence Governance
  • Manage delivery metrics, performance tracking, and continuous improvement initiatives
  • Oversee budgeting, resource allocation, and operational planning
  • Ensure adherence to cybersecurity, risk, and compliance standards
  • Identify and mitigate risks across the delivery lifecycle

Qualifications and Skills

• Minimum 8 years of experience in IT project management, software development, or IT service delivery. Previous leadership experience required.
• Bachelor\'s or Master\'s degree in Computer Science, Information Technology, or related field. PMP, ITIL, or Agile certifications preferred.
• 5+ years of leadership experience managing technical teams
• Proven experience in Agile, Scrum, and SDLC best practices
• Strong background in enterprise automation and workflow platforms (e.g., UiPath, Appian, or similar)
• Demonstrated ability to deliver complex, cross-functional technology initiatives