Manager - Internal Audit

Otis SE; Mumbai Suburban; On-site; INR 1,800,000 - 2,400,000; Full time

Job summary

Otis India is seeking an Internal Audit & Controls Management Lead to oversee financial, operational and compliance controls across the organization. You will develop and execute risk-based audits, supervise branch and regional audits, and drive continuous improvement of the internal control framework.

You will act as the primary liaison with internal and external auditors, coordinate planning and remediation, and lead SOX compliance activities, governance reviews, and action-tracking across

Qualifications

• CA / MBA (Finance) or equivalent professional qualifications.
• 4–10 years of experience in Internal Audit, Risk Management, SOX Compliance, Internal Controls, Governance, or Finance Controllership.
• Experience with multinational organizations and matrix reporting structures preferred.
• Big 4 accounting firm experience is advantageous.
• Prior exposure to Elevator & Escalator sector and related industries valued.

Responsibilities

• Internal Audit & Controls Management Lead and support the Internal Control COE across Otis India.
• Develop and execute a risk-based annual audit plan covering branches, regional operations, functions, shared services, and key systems.
• Conduct and supervise branch, regional, process, and system control audits.
• Evaluate effectiveness of internal controls and identify optimization opportunities.
• Prepare audit reports, communicate findings, and ensure timely closure of observations.
• Establish monitoring mechanisms to track remediation actions and deficiencies.
• Drive continuous improvement of internal control framework and governance processes.
• Serve as primary liaison for internal auditors, external auditors, and Global Internal Audit teams.
• Coordinate audit planning, fieldwork, documentation requests, responses, and remediation tracking.
• Partner with functional leaders and stakeholders to address control gaps and strengthen compliance.
• Present outcomes, risk assessments and control updates to senior leadership.
• Lead SOX compliance activities including testing, assessments, remediation, and reporting.
• Monitor eSOX observations and ensure robust action plans are developed and closed.
• Support ACA, MRL processes, and governance reviews.
• Review policy deviations and ensure timely approvals and renewals.
• Ensure compliance with Otis policies, procedures and ethical standards.
• Perform proactive reviews to identify risks, fraud indicators, and deficiencies.
• Support ethics investigations and root cause analysis for corrective actions.
• Promote risk awareness and a strong compliance culture.
• Organize Controls & Compliance Council meetings and prepare executive materials.
• Document decisions, track actions, and provide status updates to management.
• Participate in governance reviews and share insights on control effectiveness.

Skills

Internal Audit

Risk Management

SOX Compliance

Internal Controls

Governance

Finance Controllership

Education

CA / MBA (Finance) or equivalent

Job description

Key Responsibilities

• Internal Audit & Controls Management Lead and support the Internal Control COE in overseeing financial, operational and compliance controls across Otis India.
• Develop and execute a risk-based annual audit plan covering branches, regional operations, functions, shared services, and key business systems.
• Conduct and supervise branch audits, regional audits, process audits, operational audits, and system control reviews.
• Evaluate the effectiveness of internal controls and identify opportunities for process optimization and risk mitigation.
• Prepare audit reports, communicate findings to management, and ensure timely closure of audit observations.
• Establish effective monitoring mechanisms to track remediation actions and control deficiencies.
• Drive continuous improvement of the internal control framework and governance processes.

Audit Coordination & Stakeholder Management

• Act as the primary liaison for internal auditors, external auditors, and Global Internal Audit teams.
• Coordinate audit planning, fieldwork activities, documentation requests, management responses, and remediation tracking.
• Partner with functional leaders, regional heads, and business stakeholders to address control gaps and strengthen compliance.
• Present audit outcomes, risk assessments, and control updates to senior leadership and relevant governance forums.

SOX Compliance & Governance Lead

• Sarbanes-Oxley (SOX) compliance activities, including control testing, management assessments, issue remediation, and compliance reporting.
• Monitor eSOX observations and ensure robust action plans are developed, implemented, tested, and closed within agreed timelines.
• Support Annual Control Assessment (ACA), Management Representation Letter (MRL) processes, and other regional governance reviews.
• Review policy deviations and ensure timely approvals, documentation, and renewals.
• Ensure compliance with Otis global policies, procedures, and ethical business standards.

Risk Management & Investigations

• Perform proactive reviews to identify emerging business risks, fraud indicators, compliance concerns, and control deficiencies.
• Support ethics investigations involving financial matters, control failures, misconduct allegations, and policy violations.
• Conduct root cause analysis and recommend sustainable corrective actions.
• Promote a strong risk awareness and compliance culture across the organization.

Compliance Council & Leadership Reporting

• Organize and coordinate Controls & Compliance Council meetings.
• Prepare executive presentations, dashboards, audit summaries, risk reports, and meeting materials.
• Document key decisions, track action items, and provide status updates to senior management.
• Participate in regional and global governance reviews and provide insights on control effectiveness and risk exposure.

Process Improvement & Special Projects

• Lead initiatives focused on enhancing operational efficiency, control effectiveness, and compliance maturity.
• Review and update local policies and procedures in response to organizational, regulatory, and business changes.
• Support regional and global finance transformation, compliance, and internal control projects.
• Identify opportunities for automation and analytics-driven control monitoring.

Qualifications & Experience

• Education: CA / MBA (Finance) or equivalent professional qualifications.
• Experience: Minimum 4 to 10 years of experience in Internal Audit, Risk Management, SOX Compliance, Internal Controls, Governance, or Finance Controllership.
• Experience with multinational organizations and matrix reporting structures preferred.
• Experience with Big 4 accounting firms will be advantageous.
• Prior experience in the Elevator & Escalator industry is strongly preferred.
• Exposure to manufacturing, engineering, industrial products, construction services, or related sectors will be highly valued.

About Otis

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio. You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company. When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge. We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs. Today, our focus more than ever is on people. As a global, people-powered company, we put people - passengers, customers, and colleagues - at the center of everything we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here. Become a part of the Otis team and help us #Buildwhatsnext!

Company Values

We are guided by our values that we call our Three Absolutes- prioritizing Safety, Ethics, Quality in all that we do.

Equal Opportunity and Diversity

Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at [e-mail].

Additional Information

Privacy Policy and Terms: Click on this link to read the Policy and Terms. We go to great lengths to hire and develop the best people, and offer a supportive environment where employees are motivated and empowered to perform at their full potential. Today, we continue pushing the boundaries of what's possible to thrive in a taller, faster, smarter world.