Manager II, Program Management, AI Model Evaluation, International Seller Growth - ISG

Amazon; Bengaluru; Presencial; INR 4.000.000 - 8.000.000; Jornada completa

Descripción de la vacante

ADCI - Karnataka - A66 in Bengaluru, India, invites a seasoned leader to head the Seller AI benchmarking and evaluation team. You will guide LLM and AI model evaluation programs, set testing plans, metrics, and acceptance criteria, and collaborate with senior stakeholders to drive seller-centric innovations.

The role emphasizes strategic leadership, hands-on oversight, and strong communication to manage cross-functional teams and deliver high-impact results for Amazon's global marketplace.

Formación

• 3+ years of team management experience.
• 3+ years of program or project management experience.
• 3+ years of working cross functionally with tech and non-tech teams experience.
• 3+ years of delivering cross functional projects experience.
• Experience defining program requirements and using data and metrics to determine improvements.

Responsabilidades

• Lead LLM based automated evaluations program, plan and execute benchmarking exercises for AI models, defining test plans, metrics, and acceptance criteria across accuracy, robustness, bias, and reliability dimensions.
• Lead a team responsible for validating data based on annotation guidelines, ensuring accuracy and quality while escalating potential regulatory risks.
• Prepare comprehensive audit and benchmarking reports, including error ratings, root-cause analysis, and recommendations for senior stakeholders.
• Drive process efficiencies and explore automation opportunities to enhance the productivity of data generation initiatives.
• Mentor team members and help develop their skills while managing overall schedules, proactively mitigating risks, and keeping project scope under control.

Conocimientos

Team management

Program management

Cross-functional collaboration

Data-driven decision making

Stakeholder engagement

SQL queries

Data mining

Data management

Reporting

Descripción del empleo

Description

Join the Seller AI team where you'll lead benchmarking and evaluation of AI models that enhance the seller experience across Amazon's global marketplace. You'll manage a team dedicated to validating, testing, and improving Artificial Intelligence (AI) and Large Language Models (LLMs) that power innovative seller tools. This role combines strategic leadership with hands-on technical oversight, requiring exceptional communication skills, team management, and stakeholder engagement.

Key job responsibilities

• Lead LLM based automated evaluations program, Plan and execute benchmarking exercises for AI models, defining test plans, metrics, and acceptance criteria across accuracy, robustness, bias, and reliability dimensions.
• Lead a team responsible for validating data based on specific annotation guidelines, ensuring accuracy and quality while escalating potential regulatory risks
• Prepare comprehensive audit and benchmarking reports, including error ratings, root-cause analysis, and recommendations for senior stakeholders
• Drive process efficiencies and explore automation opportunities to enhance the productivity of data generation initiatives
• Mentor team members and help develop their skills while managing overall schedules, proactively mitigating risks, and keeping project scope under control.

A day in the life

Your day begins with prioritizing benchmarking tasks for your team based on current business requirements. You'll review progress on ongoing audits, provide guidance where needed, and ensure deliverables meet quality standards. Throughout the day, you'll analyze performance data from Seller Assistant tools, identifying patterns and insights that could improve AI model effectiveness. You'll wrap up by preparing detailed presentations that showcase your team's findings and recommendations to leadership, highlighting opportunities to enhance the seller experience.

About The Team

The Seller AI team within International Seller Services is dedicated to creating Gen-AI/LLM powered tools and agentic solutions that accelerate business growth for Amazon sellers worldwide. We focus on handling annotations for training, measuring, and improving Artificial Intelligence and Large Language Models to deliver superior seller experiences. Our team combines technical expertise with a deep understanding of seller needs to develop innovative solutions that simplify complex tasks and drive business growth.

By joining us, you'll play a pivotal role in shaping the future of selling on Amazon, working with advanced AI technologies that directly impact millions of sellers across global marketplaces.

Basic Qualifications

• 3+ years of team management experience
• 3+ years of program or project management experience
• 3+ years of working cross functionally with tech and non-tech teams experience
• 3+ years of delivering cross functional projects experience
• Experience defining program requirements and using data and metrics to determine improvements

Preferred Qualifications

• Experience implementing repeatable processes and driving automation or standardization
• Experience in data mining, data management, reporting, and SQL queries

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Company

ADCI - Karnataka - A66