Manager – ERP (Ginesys)

Kisah; West Bengal; On-site; INR 1,600,000 - 2,600,000; Full time

Job summary

Kisah is seeking an experienced Manager – ERP (Ginesys) to lead the administration, configuration, maintenance and optimization of the Ginesys ERP across our retail, warehouse and corporate operations in Kolkata.

The role requires hands-on Ginesys ERP expertise in retail or fashion, with mastery of master data, user access, inventory workflows, POS operations, system integrations and cross‑functional coordination to ensure data accuracy, process efficiency and reliable system performance.

Qualifications

• Minimum 5+ years of overall experience with Ginesys ERP administration.
• Hands-on Ginesys ERP experience in retail, apparel, fashion or omnichannel.
• Strong knowledge of retail, POS, inventory, and master data workflows.
• Experience in user administration, roles, and access control.
• Proficiency in MS Excel, including advanced functions.

Responsibilities

• Manage end-to-end ERP administration across retail, warehouse, finance and other functions.
• Oversee master data creation, validation, and bulk uploads.
• Handle user access, roles, and security controls.
• Support retail operations, POS, inventory, and warehouse workflows.
• Coordinate with Ginesys support for issues and upgrades.
• Drive process improvements and automation in ERP workflows.
• Work with IT, Retail, Warehouse, Finance to implement ERP solutions.
• Ensure data integrity and support reporting.
• Audit trails, SOPs, and documentation.
• Train users and coordinate with vendors.

Skills

Ginesys ERP

ERP administration

Master data

Inventory management

User access

POS operations

System integration

Data integrity

Stakeholder mgmt

MS Excel

Tools

MS Excel

Job description

Job Description: Manager – ERP (Ginesys)

Department: IT / Operations

Location: Metropolitan, Kolkata (with 2 days of weekly visits to the Warehouse)

Employment Type: Full-Time

Experience: Minimum 8+ Years. Salary: Based on last CTC standard hike.

About the Role

We are looking for an experienced Manager – ERP (Ginesys) to lead the administration, configuration, maintenance, and optimization of the Ginesys ERP system across our retail, warehouse, and corporate operations.

The ideal candidate should have strong hands-on experience with Ginesys ERP in the retail, apparel, or fashion industry, along with the ability to manage master data, user access, inventory workflows, POS operations, system integrations, and cross-functional requirements. The candidate will be responsible for ensuring system reliability, data accuracy, process efficiency, and effective coordination with internal stakeholders and the Ginesys support team.

Key Responsibilities

• ERP Administration & Management: Manage the end-to-end administration, maintenance, and smooth functioning of Ginesys ERP across retail, warehouse, finance, and other business functions.
• Master Data Management: Oversee the creation, validation, upload, and maintenance of item, style, SKU, pricing, vendor, customer, store, and other business masters, ensuring accuracy and consistency.
• User Access & Security: Manage user creation, deactivation, roles, permissions, and access controls in line with organizational policies and data security requirements.
• Retail & Inventory Operations: Ensure effective system support for retail operations, POS, inventory management, stock transfers, warehouse transactions, and related workflows.
• System Troubleshooting: Identify, analyze, and resolve ERP-related issues, minimize operational disruptions, and coordinate with Ginesys support for complex technical issues and system enhancements.
• Process Improvement: Identify opportunities to optimize ERP workflows, automate repetitive activities, improve system utilization, and enhance operational efficiency.
• Cross-Functional Coordination: Work closely with IT, Retail, Warehouse, Merchandising, Finance, and other business teams to understand requirements and implement appropriate ERP solutions.
• Data Integrity & Reporting: Monitor master data and transaction accuracy, investigate discrepancies, and support business reporting through data extraction and analysis.
• System Enhancements & Upgrades: Coordinate ERP updates, configuration changes, testing, issue resolution, and implementation of new features or functionalities.
• Audit & Compliance: Ensure proper documentation, access controls, audit trails, and adherence to internal processes. Support month-end and year-end closing activities and audits.
• SOPs & Documentation: Develop, maintain, and update SOPs, process documents, and guidelines for ERP administration, master uploads, and user management.
• Training & User Support: Train and guide users across departments on Ginesys workflows, system best practices, and process changes.
• Team & Vendor Management: Coordinate with internal IT resources and external vendors to ensure timely resolution of issues, effective service delivery, and continuous system improvement.

Requirements

• Minimum 5+ years of overall experience, with substantial hands-on experience in Ginesys ERP administration and management.
• Mandatory practical experience in Ginesys ERP within the retail, apparel, fashion, or omnichannel business environment.
• Strong understanding of Ginesys modules and workflows related to retail operations, POS, inventory, warehouse management, and master data.
• Proven expertise in master creation, validation, bulk uploads, data migration, and maintenance, including item/SKU, pricing, vendor, customer, and store masters.
• Experience in user administration, role management, access controls, system configuration, and troubleshooting.
• Strong knowledge of retail business processes, inventory movement, stock reconciliation, and interdepartmental workflows.
• Proficiency in MS Excel, including VLOOKUP/XLOOKUP, Pivot Tables, data validation, and large-data handling.
• Experience in ERP implementation, upgrades, testing, process automation, or system integration will be an added advantage.
• Strong analytical, problem-solving, communication, and stakeholder-management skills.
• Ability to independently manage ERP operations, prioritize issues, and drive timely resolution.

Preferred Candidate Profile

• A self-driven professional capable of independently managing Ginesys ERP operations and driving continuous improvement.
• Strong understanding of the end-to-end retail and inventory lifecycle in a fashion or apparel business.
• Comfortable working in a fast-paced, growth-oriented organization with multiple business functions and locations.