Manager - Enterprise Mobility Sales Operations

Manhattan Associates, Inc.; Bengaluru; On-site; INR 2,600,000 - 3,800,000; Full time

Job summary

Manhattan Associates, Inc. is seeking a senior Sales Operations leader in Bengaluru to manage orders, billing, and purchasing support for global teams.

The role emphasizes accurate data, compliant processes, and cross-functional collaboration across Sales, Purchasing, Finance, and AR. The ideal candidate has MBA or Finance background with 10+ years in sales operations, order management, and related functions, plus hands-on experience with Salesforce and Workday.

Qualifications

• MBA or Finance degree with around 10 years’ experience in sales operations and order management.
• Experience leading a team in a deadline-driven environment.
• Understanding of quote-to-order, order-to-cash, purchasing, fulfillment, billing, and exception-management processes.
• Attention to detail, data accuracy, and process compliance.
• Accounting knowledge is a plus.
• Ability to prioritize competing demands and manage escalations.
• Strong written and verbal communication across Sales, Purchasing, Finance, AR, and international teams.
• Experience with quoting, order-entry, CRM, financial, or ERP systems; Salesforce and Workday.
• Proficiency with MS Office and document-management tools such as SharePoint.
• Ability to learn and explain hardware products, pricing programs.

Responsibilities

• Lead, coach, and manage a sales operations team in a fast-paced environment.
• Oversee quote-to-order and order-to-cash processes across geos.
• Support purchasing, fulfillment, and billing activities with accuracy.
• Ensure data accuracy, process compliance, and proper documentation.
• Collaborate with Sales, Purchasing, Finance, AR, and vendors.
• Interpret pricing, product, customer, and shipping requirements.
• Utilize Salesforce, Workday, CRM, and ERP systems to drive efficiency.

Skills

Sales operations

Order management

Team leadership

Data accuracy

Pricing & billing

CRM systems

Cross-functional collaboration

Communication

MS Office

Document management

Education

MBA

Finance degree

Tools

Salesforce

Workday

Job description

Manhattan designs, builds and delivers market-leading supply chain technology solutions for leading companies around the world. We help drive the commerce revolution with unmatched insight and unrivaled technology, connecting front-end revenue and relationships with back-end execution and efficiency—optimized on a common technology platform. This platform-based approach is enabling leading companies across the globe by getting closer to customers and achieving real-world results.

Required Skills and Experience

• Qualified Graduate ( Finance ) or MBA with around 10 years’ experience managing sales operations, order management, sales administration, purchasing support, hardware distribution, or a related function.
• 3+ years demonstrated experience leading, coaching, or managing a team in a deadline-driven environment.
• Strong understanding of quote-to-order, order-to-cash, purchasing, fulfillment, billing, and exception-management processes.
• Strong attention to detail and a demonstrated commitment to data accuracy, process compliance, and operational control.
• Detail oriented with exposure in accounting knowledge is a plus
• Ability to prioritize competing demands, manage escalations, and make sound decisions under time pressure.
• Strong written and verbal communication skills with the ability to work effectively across Sales, Purchasing, Finance, Accounts Receivable, vendors, and international teams across geos. .
• Strong problem-solving, follow-up, organization, analytical, and escalation skills.
• Working knowledge of quoting, order-entry, CRM, financial, or enterprise-resource-planning systems; experience with Salesforce and Workday.
• Ability to interpret pricing, product, customer, shipping, documentation, and financial requirements.
• Proficiency with Microsoft Office and document-management tools such as SharePoint.
• Ability to learn and explain hardware products, manufacturer ordering processes, partner discount structures, and special-pricing programs

Good to Have Experience

• Experience in enterprise mobility, hardware distribution, or channel sales.
• Familiarity with QuoteValet, Greenwing templates or Co-Works.
• Experience coordinating with manufacturers, distributors, or resellers across geos
• Exposure to accounting or billing close, international shipping/customs, or process improvement and automation.

Success in This Role

Success means the Enterprise Mobility sales-operations function consistently processes orders accurately, efficiently, and on time; maintains complete and compliant documentation; releases vendor purchase orders without avoidable delays; resolves exceptions proactively; supports accurate billing and close activities; and provides Sales Representatives and internal partners with dependable, scalable operational support.