Manager, Data Center Critical Facilities

Equinix; Mumbai City; On-site; INR 2,400,000 - 5,400,000; Full time

Job summary

Equinix, a world-leading digital infrastructure company, seeks a Senior Manager to lead datacenter operations in Mumbai. You will manage supervisors and professionals, drive budgeting, vendor relations, and incident response to ensure safe, reliable, and compliant site performance.

With 8+ years of related management experience and a Bachelor’s degree or equivalent, you will translate strategic plans into operational processes, coordinate contractors, and ensure documentation and testing meet

Qualifications

• Bachelor’s degree or equivalent experience.
• 8+ years of related management experience.
• Strong vendor and incident management skills.
• Experience with datacenter operations preferred.

Responsibilities

• Manage supervisors and professionals and set governance.
• Lead safety-focused teams with high reliability.
• Oversee salaries, hires, reviews and coaching.
• Plan budgets and optimize site capacity for datacenters.
• Coordinate contractor work and SLA/KPI adherence.
• Ensure docs and MOPs are maintained; test and handover builds.
• Coordinate incident response and root-cause analysis.

Skills

Vendor management

Incident management

Project management

Budget planning

Leadership

Process documentation

Safety management

Team supervision

Education

Bachelor’s degree

Job description

Who are we?

Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.

Joining our operations team means being at the center of everything – maintaining and evolving critical infrastructure that powers the digital world and delivers real impact for our customers, communities and society. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.

Job Summary:

Receives objective based assignments, and determines resources to meet schedules and goals. Provides guidance to subordinates within the latitude of established company policies. Recommends changes to policies and establishes procedures that affect section or multiple disciplines. Decisions impact others in the immediate team and influences methods and techniques. Executes financials, business planning, organizational priorities and workforce.

Responsibilities

Management

• Manages supervisors and professional individual contributors. Guides through well defined management precedents.
• Manages teams to work safely, effectively and with high regard to human error avoidance.
• Manages personnel details including salaries, positioning, hire/fire, reviews, coaching and development.
• Aids in testing, project management, and resolving incidents.

Project / Infrastructure Site Management

• Plans, coordinates, reviews budgets, and implements resources to complete projects and maintenance within the datacenters.
• Provides input and guidance towards budget.
• Overall site capacity management.
• Translates functional plans into operational processes and guides execution.

Vendor Management

• Oversees contractor work and operations to ensure completion to Equinix’s required standards, (KPI’s) Key Performance Indicators and (SLA’s) Service Level Agreements.

Testing

• Ensures correct processes are followed and all documentation is complete
• Takeover of new builds and building infrastructure
• Writes all (MOP) Maintenance Operation Protocol scripts

Incident Management

• Communicates and coordinates activities and on-site staff during an incident
• Assists with root cause analysis and incident resolution

Typical Degree & Years of Experience

Minimum of 8 years of related experience or equivalent work experience (8+). Bachelor’s degree or equivalent work experience.

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an affirmative action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

We use artificial intelligence in our hiring process. Learn more here.