Manager, Data Center Critical Facilities

Equinix, Inc.; Mumbai; On-site; INR 1,800,000 - 2,400,000; Full time

Job summary

Equinix, Inc. in Mumbai is seeking an experienced Operations Manager to lead datacenter teams, ensure safe, efficient site operations, and align resources with project priorities.

You will manage supervisors, oversee budgets and vendor work, drive testing and incident resolution, and translate strategic plans into actionable processes across multiple disciplines.

Qualifications

• Minimum of 8 years of related experience or equivalent work experience (8+).
• Bachelor’s degree or equivalent work experience.
• Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to lawful race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, disability, medical condition, or any other status protected by applicable law.

Responsibilities

• Manages supervisors and professional individual contributors. Guides through well defined management precedents.
• Manages teams to work safely, effectively and with high regard to human error avoidance.
• Manages personnel details including salaries, positioning, hire/fire, reviews, coaching and development.
• Aids in testing, project management, and resolving incidents.
• Plans, coordinates, reviews budgets, and implements resources to complete projects and maintenance within the datacenters.
• Provides input and guidance towards budget.
• Overall site capacity management.
• Translates functional plans into operational processes and guides execution.
• Oversees contractor work and operations to ensure completion to Equinix's required standards, KPI's and SLAs.
• Ensures correct processes are followed and all documentation is complete.
• Takeover of new builds and building infrastructure.
• Writes all Maintenance Operation Protocol scripts.
• Communicates and coordinates activities and on-site staff during an incident.
• Assists with root cause analysis and incident resolution.

Education

Bachelor’s degree or equivalent

Job description

Who are we?

Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.

Joining our operations team means being at the center of everything – maintaining and evolving critical infrastructure that powers the digital world and delivers real impact for our customers, communities and society. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.

Job Summary

Receives objective based assignments, and determines resources to meet schedules and goals. Provides guidance to subordinates within the latitude of established company policies. Recommends changes to policies and establishes procedures that affect section or multiple disciplines. Decisions impact others in the immediate team and influences methods and techniques. Executes financials, business planning, organizational priorities and workforce.

Responsibilities

Management

• Manages supervisors and professional individual contributors. Guides through well defined management precedents.
• Manages teams to work safely, effectively and with high regard to human error avoidance.
• Manages personnel details including salaries, positioning, hire/fire, reviews, coaching and development.
• Aids in testing, project management, and resolving incidents.

Project / Infrastructure Site Management

• Plans, coordinates, reviews budgets, and implements resources to complete projects and maintenance within the datacenters.
• Provides input and guidance towards budget.
• Overall site capacity management.
• Translates functional plans into operational processes and guides execution.

Vendor Management

• Oversees contractor work and operations to ensure completion to Equinix's required standards, (KPI's) Key Performance Indicators and (SLA's) Service Level Agreements.

Testing

• Ensures correct processes are followed and all documentation is complete
• Takeover of new builds and building infrastructure
• Writes all (MOP) Maintenance Operation Protocol scripts

Incident Management

• Communicates and coordinates activities and on-site staff during an incident
• Assists with root cause analysis and incident resolution

Typical Degree & Years of Experience

Minimum of 8 years of related experience or equivalent work experience (8+). Bachelor’s degree or equivalent work experience.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affimative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

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