Manager - Consumer and Health and Wellness
Role Summary: The Junior UI/UX will be responsible for designing, developing, and maintaining applications. The ideal candidate should have a deep understanding of application architecture principles and best practices with hands on experience in end-to-end UI/UX processes including user research, persona creation, wireframing, prototyping, and usability testing.
Organizational Relationships
- Reports to: SM/AVP
- Geographic Area Covered: PAN India
- Stakeholders Internal: TDA-BSG and all other TATA AIA internal departments
- External: Partners
Key Result Areas
- Designing research plans and delivering insights that drive product and business decisions
- Recruiting and conducting moderated and unmoderated usability testing
- Ability to analyse UX research findings and convert them into actionable insights
- Document the design teams’ book of work and coordinate with product owners, product managers, project managers
- Translating concepts into wireframes and mockups that lead to intuitive user experiences, for a wide range of devices and interfaces
- Collaborate and communicate with business stakeholders, project team and leads, to get lo-fi and hi-fi designs validated with users and stakeholders
- Iterate designs based on user insights from researchers as well as stakeholders’ feedback
- Create and deliver empathy maps, personas, user flows, wireframes (lo-fi and hi-fi), prototypes and visual assets to support product development process
- Apply, maintain and build upon design systems to ensure consistent designs across our products
- Communicate with vendors for external support on UX and UI Design work
- Experience and proficiency with Figma/Sketch and Adobe Creative Cloud applications to create user flows, wireframes and click through prototype
E Competencies
- Timely Decision Making — 5
- Functional Excellence — 4
- Drive for Results — 5
- Customer Focus and Consumer Focus — 4
- Building and Managing Relationships — 5
- Taking Ownership — 5
G Skills Required
- Technical
- User Experience Skills: Interface design, user research, qualitative and quantitative analysis, wireframing / prototyping, A/B Testing / Usability Testing
- User experience software and technical tools: Figma, Adobe Photoshop, Miro, Microsoft Office Suite, Github, LaTeX, WordPress
- Behavioral
- Interpersonal skills
- Creative thinking skills
- Teamwork Skills
- Relationship Building skills
Qualification
- Bachelor’s degree in Design/HCI or CUA from Human Factors International or equivalent practical experience
Experience
- 8-12 years’ experience in UI/UX design working across multiple platforms (products, websites, mobile apps etc) product or web services
- Design portfolio or samples of work demonstrating relevant experience
- Proficiency with Design Thinking methodology
- Experience and proficiency with Figma/Sketch and Adobe Creative Cloud applications to create user flows, wireframes and click through prototypes
- Possess strong verbal and written communication skills, whether in one-on-one or group situations
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Health Care Provider
Industries
Insurance