Manager-Compliance

American Express; Gurugram District; On-site; INR 1,400,000 - 2,100,000; Full time

Benefits offered by this job

Competitive base salaries

Bonus incentives

Flexible working model

Job summary

American Express in Gurgaon, India, seeks a Manager Compliance for Global Privacy Oversight (GPO) to provide Second Line of Defense oversight and challenge privacy initiatives across the enterprise.

The ideal candidate has strong global privacy expertise, is adept at engaging stakeholders, and promotes Privacy-by-Design while aligning with regulatory expectations and enterprise risk management. This role offers cross-functional collaboration and growth opportunities.

Qualifications

• Five years of Privacy experience with global regulatory awareness.
• Strong written and verbal communication; able to manage multiple priorities.
• Ability to influence stakeholders and lead cross-functional teams.

Responsibilities

• Provide independent privacy risk oversight and strategic guidance to global businesses.
• Monitor, analyze, and report key privacy risk indicators.
• Ensure adherence to privacy risk appetite and framework through oversight.
• Review and challenge privacy risk assessments and control designs.
• Partner with Compliance to oversee privacy legal/regulatory change management.
• Foster Privacy-by-Design and share best practices across the company.
• Support governance, reporting, and oversight routines for enterprise privacy risks.

Skills

Privacy risk management

Regulatory awareness

Stakeholder management

Communication skills

Education

Master's degree in Data Protection or Privacy

CIPP/E certification

CIPP/US certification

Tools

CIPP/E

CIPP/US

Job description

Job Description

Position: Manager Compliance, Global Privacy Oversight
Location: India, Gurgaon

American Express Global Privacy Oversight (GPO) team is a Second Line of Defense (2LoD) function that provides independent oversight, effective challenge, and privacy risk expertise across the enterprise. GPO partners with business and control functions to promote a strong culture of privacy, drive compliance with internal policies and regulatory requirements, and ensure privacy risks are appropriately identified, assessed, managed, and mitigated. Through independent oversight and credible challenge, GPO helps strengthen the company's privacy risk management framework while supporting American Express' commitment to delivering the world's best customer experience every day.

The successful candidate will be passionate about advancing privacy excellence and will bring strong global privacy subject matter expertise. The candidate will promote responsible use of personal data in line with individual and regulatory expectations while enabling innovation and a seamless user experience. The candidate will be comfortable interacting with multiple stakeholders across a highly matrixed organization to achieve goals and will be an advocate for Privacy-by-Design. The role will primarily provide Second Line of Defense oversight and effective challenge of the initiatives driven by the Global Privacy Center of Excellence (GPCE) team, led by Enterprise Technology Services’ Data Privacy and Governance Office, ensuring privacy risks are effectively identified, assessed, managed, and mitigated in line with enterprise risk management expectations. The candidate will be a key member of the US Consumer and Commercial Privacy Oversight team, but closely liaison with the Digital, Institutional, International, and Program Privacy teams to bring awareness of GPCE initiatives and engage Privacy SMEs accordingly.

Responsibilities

• Provide independent privacy risk oversight, strategic guidance, and consultation to American Express businesses globally, with a particular focus on global privacy awareness and regulatory expectations.
• Support the monitoring, analysis, and reporting of key privacy risk indicators and other privacy risk management data.
• Ensure adherence to the enterprise privacy risk appetite and privacy risk management framework through effective oversight, independent review, and Second Line of Defense challenge.
• Review and challenge privacy risk assessments, control design, and mitigation strategies implemented by the First Line of Defense.
• Partner with Compliance and other stakeholders to oversee privacy legal and regulatory change management activities.
• Foster a culture of privacy across American Express by promoting Privacy-by-Design and sharing of best practices.
• Support governance activities, reporting, and oversight routines that enable effective management of privacy risks across the enterprise.

Qualifications

Minimum Qualifications

• Five years of experience in Privacy, with particular focus on emerging global privacy regulatory awareness.
• Experience or demonstrated interest in global Privacy risk management.
• Highly organized with strong written and verbal communication skills and the ability to manage multiple priorities simultaneously.
• Ability to build relationships, influence stakeholders, mobilize cross-functional and regional teams, and work independently.

Preferred Additional Qualifications

• Master's degree or equivalent in Data Protection and Privacy.
• Data Protection and Privacy Professional Certification (e.g., CIPP/E, CIPP/US).
• Prior work in Compliance, Audit/or Risk management at a Digital Technology and/or financial services company preferred

About Us

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world‑class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well‑being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

About The Team

We back you with benefits that support your holistic well‑being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• Support for financial‑well‑being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.