Manager - Claims

HDFC Life; Mumbai; Vor Ort; INR 1.200.000 - 1.800.000; Vollzeit

Zusammenfassung

HDFC Life in Mumbai is seeking a Corporate Agency Manager - Banca with 5 years of insurance experience to lead a claims assessment team. You will monitor audits, handle complex cases, and ensure quality checks align with regulatory norms.

The role focuses on process oversight and improving efficiency across the department. The ideal candidate will manage stakeholder communications, set up better processes, maintain client data, and drive timely resolutions while guiding juniors and contributing

Qualifikationen

• 5 years’ experience in Insurance Industry.
• Graduate or Post Graduate degree required.
• Strong analytical abilities and MS Office proficiency.

Aufgaben

• Lead a team and ensure process completion as per TAT and SOPs.
• Manage communications with internal and external stakeholders.
• Set up new processes and strategies to improve efficiency.
• Maintain and manage client data to ensure process completion.
• Assess claim/pre-claim processes for genuineness.
• Conduct quality checks and audits to meet regulatory norms.
• Manage escalation and provide timely resolutions.
• Identify gaps and implement changes for overall improvement.
• Monitor MIS activities for smooth departmental flow.
• Train subordinates and create summary verification reports.
• Encourage team participation in projects like Eureka.

Kenntnisse

Strong analytical abilities

MS Office

Ausbildung

Graduate/Post Graduate

Tools

MS Office

Jobbeschreibung

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Support (21)

Operations (47)

Function

Preferred Location Location

Corporate Agency Manager - Banca

1 - 2 Years

Corporate Agency Manager - Banca

1 - 2 Years

Corporate Agency Manager - Banca

1 - 2 Years

Corporate Agency Manager - Banca

1 - 2 Years

Corporate Agency Manager - Banca

1 - 2 Years

Corporate Agency Manager - Banca

1 - 2 Years

Corporate Agency Manager - Banca

1 - 2 Years

Corporate Agency Manager - Banca

1 - 2 Years

Corporate Agency Manager - Banca

1 - 2 Years

Corporate Agency Manager - Banca

1 - 2 Years

Corporate Agency Manager - Banca

1 - 2 Years

Corporate Agency Manager - Banca

1 - 2 Years

Corporate Agency Manager - Banca

1 - 2 Years

Corporate Agency Manager - Banca

1 - 2 Years

Corporate Agency Manager - Banca

1 - 2 Years

Corporate Agency Manager - Banca

1 - 2 Years

What are we looking for?

As a Manager, the role involves managing a team and monitoring claim assessment process. It involves monitoring audits, handing complex cases and performing quality checks by increasing efficiency of the department.

What does the job entail?

Leading a team and ensuring process completion as per pre-defined TAT and Standard Operating Procedure (SOPs).

2) Managing communications with internal and external stakeholders as per the pre-defined guidelines.

3) Setting up new processes and strategies to improve efficiency of departmental activities

5) Maintaining and managing client data to ensure process completion.

6) Assessing the claim /Pre claim process to ensure its genuineness.

7) Conducting quality checks and audit process to ensure regulatory norms are met.

8) Managing escalation and providing timely resolution.

9) Identifying the gaps and implementing changes for overall process improvement.

10) Monitoring MIS activities to ensure smooth flow of the departmental process.

11) Taking a proactive approach in training subordinates.

12) Creating summary reports regarding verification of claims.

13)Encouraging the team for the Eureka project.

Work Experience

Work Experience: 5 years’ experience in Insurance Industry.

Academic Qualification: Graduate/Post Graduate

Preferred Skills

Strong analytical abilities.

MS Office (Excel, PowerPoint and etc.).