Manager Business Process Solutions / RR-0260629

DXC Technology Inc.; Dadri; Hybrid; INR 1,800,000 - 2,800,000; Full time

Job summary

A multinational technology services company is seeking a skilled professional to manage business process improvement projects in Dadri, Uttar Pradesh. The ideal candidate should possess over 7 years of experience in project management and process optimization. Responsibilities include overseeing projects, collaborating with team members, and enhancing stakeholder relationships. The company values in-person collaboration while ensuring flexibility for its employees.

Qualifications

• 7+ years of relevant work experience in industry, with minimum of 3 years in similar role.
• Proven experience in business process services and project management.
• Experience managing business process improvement projects.
• Experience in managing business process improvement projects.
• Proficiency in process analysis and improvement.
• Continuous learner with industry knowledge and technology.

Responsibilities

• Manage business process improvement projects from initiation to completion.
• Collaborate with team members to identify process optimization opportunities.
• Execute process enhancements and track performance metrics.
• Communicate with stakeholders and report on project status.
• Assist in resource allocation and planning.
• Develop and maintain relationships with key stakeholders.
• Act as a problem-solving resource for team members.
• Stay informed about industry trends in customer experience and process optimization.

Skills

Business process improvement

Process analysis

Project management

Stakeholder communication

Problem-solving

Continuous learning

Education

Bachelor's degree in a relevant field

Advanced degree in a relevant field

Tools

Relevant certifications (e.g., CAPM, Business Analysis Professional)

Job description

Job Description

Essential Job Functions:

• Manage business process improvement projects from initiation to completion, ensuring optimal customer and client experience.
• Collaborate with team members to identify process optimization opportunities.
• Execute process enhancements and track performance metrics.
• Communicate with stakeholders and report on project status.
• Assist in resource allocation and planning.
• Develop and maintain relationships with key stakeholders.
• Act as a problem-solving resource for team members.
• Stay informed about industry trends in customer experience and process optimization.

Basic Qualifications:

• Bachelor's degree in a relevant field or equivalent combination of education and experience
• Typically, 7+ years of relevant work experience in industry, with a minimum of 3 years in a similar role
• Proven experience in business process services and project management
• Experience in managing business process improvement projects
• Proficiencies in process analysis and improvement
• A continuous learner who stays abreast with industry knowledge and technology

Other Qualifications:

• Advanced degree in a relevant field a plus
• Relevant certifications (e.g., CAPM, Business Analysis Professional) a plus

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

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