Manager - Business Intelligence

Paragon Digital Services Private Limited; Chennai District; On-site; INR 1,500,000 - 1,900,000; Full time

Job summary

Paragon Digital Services Private Limited in Chennai seeks a delivery manager to lead a team of 30-40, focusing on high-quality outputs and strong client engagement. The role emphasizes driving QA and efficiency, with a solid understanding of operational excellence to guide the team.

The position is based at DGS India - Chennai - Anna Nagar Tyche Towers, reporting into Paragon branding and structures, with a permanent, full-time arrangement.

Qualifications

• Experience leading a large delivery team (30-40 people).
• Direct client engagement to ensure satisfaction and engagement.
• Strong focus on QA and driving efficiency within the team.
• Knowledge of operational excellence methods and leading teams with them.

Responsibilities

• Manage delivery outputs with consistent high quality.
• Drive quality assurance and efficiency across the team.
• Engage with clients to ensure satisfaction and successful delivery.
• Lead and develop a delivery team following operations excellence practices.

Skills

Delivery management

Team leadership

Client engagement

Quality Assurance

Operational excellence

Job description

Job Description

Should Have managed a team of 30-40 focusing on delivery management with consistent high quality outputs. Should have worked directly with clients focusing on engagement and satisfaction. Should have worked to drive Quality Assurance and efficiency in their team. Should have high level understanding of operational excellence methods and have led a team with the same.

Location: DGS India - Chennai - Anna Nagar Tyche Towers Brand: Paragon Time Type: Full time Contract Type: Permanent

About dentsu

For over 120 years, innovation has been a core tenet of our offering – exploring new ways to reach, engage and nurture relationships with audiences. Together we drive a multiplier effect for clients at a global scale, through the development of Integrated Growth Solutions that are underpinned by our promise to clients: innovating to impact. Be a force for good. Sustainability is a vital part of our business and an important area of focus for our clients. We’re leading the way – helping to build a more sustainable planet. Dream loud. In this moment of transformation, we need our people to be fearless, embracing change and ambiguity, driven by the love for their work and excitement for the future. Team without limits. We create opportunities for connection and collaboration between our colleagues and clients, building a sense of belonging and having some fun along the way.

Find out more about us Who we are Our Social Impact Our work