Manager - Business Consulting - Digital Risk

EY; Bengaluru; On-site; INR 2,500,000 - 4,000,000; Full time

Job summary

EY Bengaluru (Bangalore) is seeking a Manager in TMT Business Consulting Risk within CNS - Risk - Digital Risk. The role focuses on helping clients in technology, media & entertainment, and telecom sectors navigate enterprise risk, IT governance, and regulatory challenges while delivering practical, value-driven outcomes.

You will work across client departments, apply ITIL/ITSM practices, and lead governance activities to strengthen risk controls in digital environments, with a strong emphasis

Qualifications

• Bachelor of Technology in Computer Science.
• 6+ years of Project Management experience.
• 3+ years of Business Analysis experience.

Responsibilities

• Lead ITSM governance activities and drive standardized IT service delivery across business and technology teams within digital risk environments.

Skills

Project Management

Business Analysis

Education

Bachelor of Technology in Computer Science

Job description

Job Summary

As a global leader in assurance, tax, transaction and advisory services, EY hires and develops the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom. At EY, we don't just focus on who you are now, but who you can become. We believe that your career and it's yours to build which means potential here is limitless and we'll provide you with motivating and fulfilling experiences throughout your career to help you on the path to becoming your best professional self.

The opportunity: Manager-TMT-Business Consulting Risk-CNS - RISK - DIGITAL RISK - Bangalore

TMT: Industry convergence offers TMT (Technology, Media & Entertainment, and Telecommunications) organizations the chance to evolve and transform, but it also presents challenges around competitiveness and delivering agile corporate strategies for growth. Content distributors are transforming into content producers, service providers are becoming tech companies, technology companies are the catalyst for dramatic change in every sector, and customers want the latest innovations now.

We help TMT companies create compelling employee and customer experiences, retaining skills and talent while achieving enterprise-wide operational excellence. We help them protect their data, brand and reputation. We also enable the pursuit of M&A strategies that systematically create value, reduce risk and transform TMT companies into powerhouses that will lead the technology revolution of the future building a better working world for all.

CNS - RISK - digital RISK :

EY Consulting is building a better working world by transforming businesses through the power of people, technology and innovation. Our client-centric approach focuses on driving long‑term value for our clients by solving their most strategic problems. EY Consulting is made up of three sub-service lines: Business Consulting (including Performance Improvement and Risk Consulting), Technology Consulting and People Advisory Services.

We help our clients in identifying and managing the interplay between upside and downside risk in order to make the long‑term decisions to prevent risk and impact on their organization’s ability to meet its future business strategy and objectives. The 3 key fields of play are :

• Enterprise Risk - helps clients identify and address key risk areas, while building the agility to respond quickly. The areas of focus include Enterprise risk and resilience, Internal audit, Compliance and Internal controls
• Technology Risk - helps clients to achieve sustainable growth by supporting their efforts to protect their business performance and by providing trusted communications on internal control and regulatory compliance to investors, management, regulators, customers and other stakeholders. EY teams accomplish this by assessing the technology risks that are introduced to businesses.
• Financial Services Risk - helps clients in the financial sector to identify, manage and monitor the risks in their business. It is done through a transformative and agile approach including process and procedures, risk, data modeling and analytics, reporting to stakeholders and third parties, business requirements (for software selection and IT implementation), analysis of assets and liabilities, and capital and liquidity management.

Your key responsibilities

Technical Excellence

• Strong understanding of ITIL frameworks and IT Service Management (ITSM) practices for effective operational risk management. Ability to lead governance activities and maintain compliance‑driven risk controls within digital risk environments. Experience in consulting engagements focused on assessing, designing, and improving ITSM processes and control frameworks. Skilled in applying structured project management methods to support implementation and continuous improvement initiatives. Capability to lead ITSM practices and drive standardized service delivery across business and technology teams.

Qualifications & Experience

To qualify for the role you must have

• Bachelor of Technology in Computer Science

Experience

• Project Management (6+ years)
• Business Analysis (3+ years)

What we look for

People with the ability to work in a collaborative manner to provide services across multiple client departments while following the commercial and legal requirements. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions. We look for people who are agile, curious, mindful, and able to sustain positive energy, while being adaptable and creative in their approach.