Manager Business Analyst

Standard Chartered; Chennai District; On-site; INR 15,00,000 - 20,00,000; Full time

Job summary

A global financial institution is seeking a professional to manage payment and clearing applications. This role requires developing product strategies, managing stakeholder relationships, and ensuring successful project delivery. The ideal candidate should have over 8 years of experience in a BA role with strong knowledge in Java and payment systems. This opportunity offers a dynamic working environment with flexible arrangements.

Benefits

Core bank funding for retirement savings

Annual leave and parental leave

Flexible working options

Wellbeing support

Continuous learning opportunities

Inclusive and diverse culture

Qualifications

• Minimum 8 years of experience in a BA role; experience as a BA lead is an added advantage.
• Good knowledge in SWIFT/ISO 20022, payment background and stakeholder management.
• Ability to work with geographically dispersed stakeholders; excellent communication skills.

Responsibilities

• Responsible for managing payment and clearing applications.
• Develop strategic direction for payment products.
• Work with various teams to ensure successful project delivery.

Skills

Java / Spring Boot

Kafka Streams

REST

JSON

Design Principle

Hazelcast & ELK

Oracle & Postgres

Education

Bachelor's degree or equivalent

Tools

JIRA

Confluence

Job description

Overview

Job Summary: Responsible for managing and providing business solutions for payment and clearing applications. Responsible for product development and requirement specifications for payment applications including understanding of business requirements, defining business and functional requirements and working with the business and development teams to support seamless project delivery. Engage with the country business to understand relevant trends and opportunities for payment products to better serve customers. Plan a roadmap of enhancements and initiatives that would deliver a stronger payment roadmap and work with the Segment Product Manager to identify suitable processes for funding, development and prioritization. Maximize technology investment for payment product development; ensuring criteria for project ranking and prioritization are clearly communicated to the business. Work closely with the Program & Remote Project Management Teams for supporting achievement of key milestones, deliverables and tracking to ensure success of the overall project delivery. Communicate effectively with System Development/Technology teams and external suppliers to establish appropriate solutions to meet business requirements. Support testing team as required ensuring product quality.

Strategy

Develop the strategic direction and roadmap for SCPAY, aligning with Business Strategy, ITO Strategy and investment priorities. Tap into latest industry trends, innovative products & solutions to deliver effective and faster product capabilities. Support CASH Management Operations leveraging technology to streamline processes, enhance productivity, reduce risk and improve controls.

Business

Work hand in hand with Payments Business, taking product programs from investment decisions into design, specifications, solutioning, development, implementation and hand-over to operations, securing support and collaboration from other SCB teams. Ensure delivery to business meeting time, cost and high quality constraints. Support respective businesses in growing Return on investment, commercialisation of capabilities, bid teams, monitoring of usage, improving client experience, enhancing operations and addressing defects & continuous improvement of systems. Thrive in an ecosystem of innovation and enabling business through technology.

Key Responsibilities

Processes

• Responsible for the end-to-end deliveries of the technology portfolio comprising key business product areas such as Payments & Clearing. Own technology delivery of projects and programs across global SCB markets that develop/enhance core product capabilities, ensure compliance to Regulatory mandates, support operational improvements, process efficiencies and zero touch agenda, build payments platform to align with latest technology & architecture trends, improved stability and scale, and interface with business & technology leaders of other SCB systems for collaborative delivery.

People & Talent

• Employee, engage and retain high quality talent to ensure Payments Technology team is adequately staffed and skilled to deliver on business commitments
• Lead through example and build appropriate culture and values. Set appropriate tone and expectations for the team and work in collaboration with risk and control partners.
• Bridge skill / capability gaps through learning and development
• Ensure role, job descriptions and expectations are clearly set and periodic feedback provided to the entire team
• Ensure the optimal blend and balance of in-house and vendor resources

Risk Management

• Be proactive in ensuring regular assurance that the Payments ITO Team is performing to acceptable risk levels and control standards
• Act quickly and decisively when any risk and control weakness becomes apparent and ensure those are addressed within quick / prescribed timeframes and escalated through the relevant committees
• Balance business delivery on time, quality and cost constraints with risks & controls to ensure that they do not materially threaten the Group’s ability to remain within acceptable risk levels
• Ensure business continuity and disaster recovery planning for the entire technology portfolio

Governance

Promote an environment where compliance with internal control functions and the external regulatory framework is enforced.

Skills and Experience

• Java / Spring Boot
• Kafka Streams, REST, JSON
• Design Principle
• Hazelcast & ELK
• Oracle & Postgres

Key stakeholders

• Solution Architect – SCPAY
• SCPAY – Programme Managers
• Group Payments Product Development Heads
• Group Cash Operations

Qualifications

• Minimum 8 years of experience in a BA role; experience as a BA lead is an added advantage. Good knowledge in SWIFT/ISO 20022, payment background and stakeholders management, Java, Microservices and Spring Boot.
• Technical Knowledge: Java / Spring Boot, Kafka Streams, REST, JSON, Netflix Micro Services suite (Zuul / Eureka / Hystrix etc.), 12 Factor Apps, Oracle, PostgresSQL, Cassandra & ELK.
• Ability to work with geographically dispersed and varied stakeholders; very good communication and interpersonal skills to manage senior stakeholders and top management; knowledge of JIRA and Confluence tools is desired.

About Standard Chartered

We are an international bank with a long history of making a positive difference for clients, communities, and colleagues. We value inclusion and diverse perspectives.

What we offer

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), plus minimum global standards for annual and public holidays (30 days minimum).
• Flexible working options based around home and office locations, with flexible working patterns.
• Wellbeing support through Unmind, resilience development courses, Employee Assistance Programme, and other resources.
• Continuous learning culture with opportunities to reskill and upskill.
• Being part of an inclusive and values-driven organisation that celebrates diversity.