Management Trainee - Accounts Payable (Generalist)

Genpact; Pune District; On-site; INR 3,00,000 - 5,00,000; Full time

Job summary

A leading technology services company in Pune is looking for a Management Trainee in Accounts Payable. The role involves handling customer inquiries, resolving invoice discrepancies, and maintaining accurate data entry. Ideal candidates should have a B.Com/BBA degree and experience in accounting within a customer service environment. Join us to drive digital innovation and grow your career with mentorship and learning opportunities.

Benefits

Hands-on experience and mentorship

Continuous learning opportunities

Values-driven culture with respect and integrity

Qualifications

• B.Com/BBA degree in Commerce is preferred.
• Experience in accounting with a focus on customer service.
• Proficient in SAP, MS Office, and Outlook.

Responsibilities

• Respond to customer inquiries via email and phone.
• Assist with adherence to ISO standards and prepare reports.
• Investigate and resolve invoice mismatches.

Skills

Accounting experience in customer service environment

Good communication skills in English

Problem analysis and decision making

Adaptability to learn new concepts

Education

B.Com/BBA (preferably in Commerce)

Tools

SAP

MS Office

Outlook

Job description

Overview

Job Description - Management Trainee - Accounts Payable (Generalist) (HMS062902)

Management Trainee - Accounts Payable (Generalist) - HMS062902

Ready to shape the future of work?

At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today.

Welcome to the relentless pursuit of better.

Responsibilities

• Response to customer inquiries via e-mail and telephone.
• Assist with adherence to ISO standards and requirements; prepare reports as requested including, open and closed status, etc.
• Perform tasks requested by the manager to reach team objectives or the company’s objectives based on needs.
• Efficiently graduate the training plan dedicated to the position and the tasks.
• Investigating and resolving any invoice mismatches in the system or reject/return the invoices as per agreed procedure.
• Accuracy and duplicate audit of data entry and invoices.
• Vendor statement reconciliations and Manual accounts clearing.
• Provide information on status of Invoices and/or Payments, relevant contact information (email).
• Resolution of supplier’s queries, major discrepancies, vendor clarification with respect to rejected payments.
• Taking care of customer’s chat and calls and understand the queries and act accordingly.
• Team handling experience.

Minimum Qualifications / Preferred Qualifications / Skills

• B.Com/BBA (preferably in Commerce)
• Accounting experience with customer service environment.
• Work experience on: SAP, MS Office, Outlook.
• Good communication skills (in writing and speaking) of English.
• Understanding of Company and customer processes and policies. Follows working instructions. Demonstrates the ability to increase overall learning and performance by constantly adhering to policies and procedures.
• Identifies and analyzes problems to make logical, fact-based decisions. Open to new concepts and ideas. Willing to learn.

Why join Genpact?

• Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation
• Make an impact – Drive change for global enterprises and solve business challenges that matter
• Accelerate your career — Get hands-on experience, mentorship, and continuous learning opportunities
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
• Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
• Let’s build tomorrow together.

Equal Opportunity & Notices

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.