Managed Services - Process Re Engineering - Manager

PwC Acceleration Center India; Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

PwC Acceleration Center India is seeking a Managed Services - Process Re Engineering - Manager to lead initiatives aimed at optimizing client operations and reducing costs. This role demands leadership of teams while managing project transitions and enhancing efficiency through innovative solutions.

The ideal candidate will possess at least a Bachelor's degree in a relevant field and a minimum of 4 years of experience. You will be responsible for guiding teams, mentoring staff, and ensuring compliance with regulatory standards while driving continuous improvement and strategic initiatives.

Qualifications

• Bachelor's degree in Accounting, Finance, Commerce, Economics, or a related discipline.
• At least 4 years of experience in relevant fields.
• Oral and written proficiency in English.

Responsibilities

• Lead managed services workstreams to optimize client operations and reduce costs.
• Guide teams in executing service delivery initiatives.
• Develop automation solutions to streamline processes.

Skills

Project management

Business process automation

Stakeholder engagement

Strategic planning

Leadership

Education

Bachelor's degree in Accounting, Finance, Commerce, or Economics

Job description

The Opportunity Join our Acceleration Center India and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You’ll work at the heart of global teams across Advisory, Assurance, Tax and Business Services—solving real client challenges through connected collaboration. We’ll help you grow your skills so you can go further. With hands‑on learning, cutting‑edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference—every day. As a Managed Services - Process Re Engineering - Manager, you will play a pivotal role in transforming and optimizing client operations within our Assurance practice. Your work will focus on streamlining processes, reducing costs, and enhancing efficiency for our clients by managing key functions on their behalf. As a Manager, you will lead teams and manage client accounts, focusing on strategic planning and mentoring junior staff. You are accountable for confirming project success and maintaining standards. Enhancing your leadership style, you motivate, develop, and inspire others to deliver quality. You are responsible for coaching, leveraging team members' unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same. In this role at PwC Acceleration Center India, you will focus on transitioning and running services, managing delivery teams, and optimizing managed services processes, tools, and services. Your efforts will support continuous improvement and the delivery of exceptional services to our clients.

Responsibilities

• Leading managed services workstreams to optimize client operations and reduce costs
• Guiding teams in the strategic planning and execution of service delivery initiatives
• Utilizing project management skills to oversee the transition and running of services
• Developing automation solutions to streamline processes and enhance efficiency
• Managing delivery teams and programs to meet performance and delivery targets
• Implementing continuous process improvement strategies to enhance service quality
• Analyzing system interactions to identify opportunities for process optimization
• Taking ownership of projects, confirming successful planning, budgeting, and execution
• Mentoring team members to leverage their strengths and improve performance
• Engaging in stakeholder management to address conflicts and facilitate communication
• Upholding professional standards and compliance with regulatory requirements
• Encouraging innovation and embracing technology to improve service delivery

What You Must Have

• At least a Bachelor's degree in one of the following fields of study: Accounting, Finance, Commerce, Economics, or a related discipline
• At least 4 years of experience
• Oral and written proficiency in English required

What Sets You Apart

• Preference for a Master's degree in at least one of the following fields of study: Finance, Accounting, Business Administration
• Progress toward professional certifications such as CA, CA (Inter), CPA, CFA (Level I), or equivalent internationally recognized certification
• Strong foundational knowledge of accounting principles and financial statements
• Excelling in business process automation and improvement
• Demonstrating proficiency in project management and planning
• Utilizing automation solutions for operational efficiency
• Embracing digital transformation and innovation in managed services
• Leading strategic questioning and stakeholder engagement