Managed Services Consultant II

Planview GmbH, Software & Consulting; Bengaluru; On-site; INR 900,000 - 1,500,000; Full time

Benefits offered by this job

Unplugged Days

Generous PTO

Regional benefits (life stage)

Volunteer time

Referral bonus

Office lunches

Flexible hours

Job summary

Planview GmbH, Software & Consulting in Bengaluru is seeking a Managed Services Consultant II to support Planview SaaS applications in a hybrid setup. The role involves monitoring, delivery coordination, reporting, and hands-on troubleshooting in a hosted environment.

You will diagnose connectivity and performance issues, manage scripts, and create SQL jobs while collaborating with customers and internal teams for smooth operations.

Qualifications

• Bachelor’s degree (BE, MCA, MBA) or foreign equivalent from an accredited institution.
• Experience with Planview, PM tooling, and reporting is preferred.
• Willingness to work night shifts to support US & European customers.

Responsibilities

• Monitor Planview SaaS applications, coordinate delivery, and generate reports.
• Troubleshoot issues, manage scripts, create SQL jobs, and diagnose IIS problems.
• Collaborate with customers and internal teams to resolve connectivity and performance issues.
• Produce and maintain comprehensive project documentation.
• Configure and administer portfolio settings, access controls, and governance.
• Create reports and dashboards using Power BI and PM tooling.

Skills

English fluency

Night shift

SQL basics

Power BI

Planview familiarity

Excel

Communication

Team collaboration

Education

Bachelors in BE/MCA/MBA

Tools

Planview

JIRA

CA PPM

HP PPM

Primavera

Oracle SQL

Microsoft SQL

Job description

Company Overview

Planview has one mission: to build the future of connected work, from ideas to impact.

As the global leader in work and resource management, Planview helps organizations accelerate the achievement of what matters most, supporting our customers from need to speed, from passion to progress, and from overhead to optimization. We provide the industry’s most comprehensive solutions designed for strategic planning, portfolio and resource management, Lean and Agile delivery, product portfolio management, capability, and technology management (enterprise architecture), innovation management, and collaborative work and project management. Our connected platform of solutions underpins the business and digital transformations of more than 4,500 customers globally, including 59 of the Fortune 100.

At Planview, our people connections drive our innovation and success. Our global team of 1400+ work remotely and across our offices including Austin, Vancouver, Hod Hasharon, Bangalore, Sydney, and Stockholm. We’re proud of our world-class, connected culture built on our shared values, that supports our teams to be successful from anywhere.

Learn more about our portfolio at planview.com, and connect with us on LinkedIn, Instagram, and X.

The Opportunity

We’re Hiring – Managed Services Consultant II to support Planview SAAS applications.

Working Hours: Night Shift (6:30 PM – 3:30 AM IST)

Work Mode: Hybrid

What You'll Do

As a Managed Services Consultant II, you will support Planview SaaS applications within the Planview portfolio. This role involves monitoring, delivery coordination, reporting, and hands‑on technical troubleshooting in a hosted environment.

• Support Planview SaaS applications: monitoring, delivery coordination, and reporting.


• Work on trouble tickets, manage scripts, create SQL jobs, and troubleshoot IIS.


• Collaborate with customers, prospects, and internal teams to diagnose connectivity and performance issues.


• Create and maintain comprehensive project documentation.


• Portfolio setup, configuration, and administration.


• User access, security roles, and governance management.


• Reporting and dashboard creation (Power BI).


• Strong understanding of project management fundamentals.


• Experience with portfolio reporting, risks, dependencies, and resource management.


• Budgeting, forecasting, and financial analysis knowledge.


• Ability to work independently as a Subject Matter Expert (SME).

What You'll Bring

Experience: up to 5 years

• Strong communication skills (verbal and written fluency in English).


• Willingness to work on night shifts to support US & European customers.


• Knowledge of MS Office Suite (Excel & PowerPoint preferred).


• Intermediate-level knowledge of SQL (Oracle SQL or Microsoft SQL preferred).


• Familiarity with project/agile/lean management tools (Planview, Clarizen, Clarity, CA PPM, Primavera, HP PPM, JIRA, Teamwork) is a plus.

Education Qualification

Bachelor’s degree (BE, MCA, MBA) or foreign equivalent from an accredited institution

Benefits at Planview

At Planview, you’ll join our global team and culture which reflects the vibrant communities in which our employees live and work. To support you at Planview, you will enjoy:

• Unplugged Days: 4 company-wide paid days off per year to recharge and relax.


• Generous PTO offerings (region dependent).


• Region specific competitive benefit plans to support you at any life stage including parental leave, retirement, medical plans, wellness support, and remote work support.


• Paid time to volunteer through Planview’s Force for Good Week.


• Employee Referral bonus program.


• Weekly office lunches for hybrid team members and social events.


• Flexible work hours/environment.

Now is a great time to join our team. If you are looking for a place to grow your career, innovate with best-in-class solutions, and build the future of connected work, Planview is the right place for you!

Diversity, Equity and Inclusion at Planview

As part of our efforts to build a workforce with diverse talent, we encourage applications from Indigenous, Black, and other racialized communities, 2SLGBTQIA+ communities, people with neurodivergence, immigrants, people with disabilities, and other equity deserving groups. In addition to building a diverse workforce, we are committed to fostering an inclusive and accessible experience.Reasonable accommodations for the interview process can be requested by emailing [e-mail].