Mainframe z/OS ISV System Programmer

Kyndryl India; Bengaluru; Hybride; INR 1 200 000 - 2 100 000; Plein temps

Résumé du poste

Kyndryl India is seeking a skilled ISV product administrator to manage IBM z/OS based third-party software, including SMP/E installations, maintenance, and upgrades. You will coordinate IPLs, DR exercises, and on-call support within a hybrid work mode.

The role involves collaborating with Broadcom, BMC, Rocket Software, and Infogix vendors, ensuring system availability and performance while driving improvements in stability and incident management.

Qualifications

• Strong experience in ISV product administration within IBM z/OS environments.
• Hands-on SMP/E and software maintenance activities including PTFs and APARs.
• Excellent problem solving with incident management capabilities.
• Experience collaborating with vendors and operations teams.

Responsabilités

• Install, upgrade, and maintain ISV products using SMP/E.
• Apply software maintenance including PTFs, APARs, and HOLDDATA.
• Perform product customization and configuration activities.
• Support IPLs, system upgrades, and disaster recovery exercises.
• Troubleshoot product-related incidents and coordinate with software vendors.
• Manage PARMLIB, PROCLIB, APF, Link list, and related system changes.
• Ensure system availability, performance, and compliance with operational standards.
• Provide production support and participate in on-call rotations.

Connaissances

ISV product administration

SMP/E expertise

Troubleshooting skills

Stakeholder management

Production support

Incident management

Outils

SMP/E

SYSVIEW

OPS/MVS

CA 7

ESP Scheduler

ACF2

CA Top Secret

CA View

CA Deliver

CA Spool

Description du poste

Work Mode: Hybrid/ 1 Shift

Your role

This role ensures the stability, availability, and performance of critical mainframe infrastructure by managing software maintenance, troubleshooting complex technical issues, supporting IPL and disaster recovery activities, and collaborating with vendors, operations teams, and business stakeholders. Typical ISV products include SYSVIEW, OPS/MVS, CA 7, ESP, ACF2, Top Secret, CA View, CA Deliver, CA Spool, and other Broadcom, BMC, Rocket Software, and Infogix solution

What you Will do

• Install, upgrade, and maintain ISV products using SMP/E.
• Apply software maintenance including PTFs, APARs, and HOLDDATA.
• Perform product customization and configuration activities.
• Support IPLs, system upgrades, and disaster recovery exercises.
• Troubleshoot product-related incidents and coordinate with software vendors.
• Manage PARMLIB, PROCLIB, APF, Link list, and related system changes.
• Ensure system availability, performance, and compliance with operational standards.
• Provide production support and participate in on-call rotations.

Required Skills and Experience

• Strong experience in ISV product administration within IBM z/OS environments, including installation, configuration, customization, maintenance, and upgrade of third-party software products.
• Hands-on expertise with SMP/E and software maintenance activities, including applying and managing PTFs, APARs, HOLDDATA, fixes, and version upgrades.
• Proven troubleshooting and problem-resolution skills for complex software, system, and performance-related issues, with strong analytical and incident management capabilities.
• Knowledge of z/OS system programming concepts, including PARMLIB, PROCLIB, APF Authorization, Link list management, IPL support, system upgrades, and disaster recovery activities.
• Experience collaborating with software vendors such as Broadcom, BMC, Rocket Software, Infogix, and other ISV providers for product support, maintenance, and issue resolution.
• Strong communication and stakeholder management skills, with the ability to work effectively with operations teams, technical teams, vendors, and business stakeholders in a production support environment.

Preferred Skills and Experience

• Experience administering SYSVIEW, OPS/MVS, CA 7, ESP Scheduler, ACF2, CA Top Secret, CA View, CA Deliver, and CA Spool products.
• Familiarity with Broadcom, BMC, Rocket Software, and Infogix product suites and support processes.
• Experience supporting 24x7 production environments, on-call rotations, and critical incident management.
• Exposure to mainframe infrastructure upgrades, IPL planning, and disaster recovery testing.
• Working knowledge of mainframe security, scheduling, monitoring, and automation tools.
• Ability to drive continuous improvement initiatives related to system stability, performance, and operational excellence.