Mainframe Platform Technology Specialist, VP

Jobtailor; Bengaluru; On-site; INR 1,800,000 - 2,400,000; Full time

Job summary

Jobtailor in Bengaluru seeks a seasoned Mainframe Operations specialist to maintain IBM z/OS production stability and manage incidents, while driving audit readiness. You will collaborate with infrastructure, applications, and security teams, acting as TISO for NAR mainframe assets.

You will lead regulatory support, ensure strong access controls (RACF/Top Secret), and provide robust documentation and evidence for audits, with a focus on continuous improvement and automation.

Qualifications

• Experience with IBM z/OS and subsystems (TSO, CICS, DB2, IMS, Security, Network, file transfers, scheduling).
• Experience in IT service management (ITIL) and incident/change/problem management in 24x7環境.
• Familiarity with Unix-like systems, TCP/IP, firewalls, and basic security controls.
• Experience handling audits, evidence collection, and control attestations.

Responsibilities

• Support day-to-day service delivery, operational stability, and risk management for the IBM Z platform.
• Collaborate with infrastructure, applications, and Information Security teams.
• Ensure resilient processing, access controls, and audit-ready documentation.
• Focus on monitoring, incident/problem/change coordination, and environment execution/improvement.
• Serve as the TISO for mainframe infrastructure NARs with lifecycle and compliance accountability.
• Lead Audit & Regulatory Support in TISO role reviewing and approving mainframe assets compliance work.
• Prepare documentation and evidence for internal and external software audits to ensure zero non-compliance findings.
• Provide L3 operational support for IBM z/OS production environments, including monitoring and service restoration within SLAs.

Skills

IBM z/OS

CICS

DB2

IMS

RACF

Top Secret

ITIL

OPC/TWS

NetView

Omegamon

Splunk

MFA

Tools

NetView

Omegamon

Splunk

OPC/TWS

Job description

Responsibilities

• Support day-to-day service delivery, operational stability, and risk management for the IBM Z (z/OS) platform.
• Work closely with infrastructure teams, applications teams, and Information Security teams.
• Ensure resilient batch and online processing, strong access controls, and audit-ready operational documentation.
• Focus on monitoring, incident/problem/change coordination, and operational environment execution and improvement.
• Serve as the TISO for mainframe infrastructure NARs, taking full accountability for their lifecycle, compliance, and audit readiness.
• Lead the Audit & Regulatory Support in TISO role reviewing, supporting and approving all the mainframe assets compliance related work bench items in dbUnity, RACER/dbGRC.
• Prepare all documentation and evidence for internal and external software audits to ensure zero non-compliance findings.
• Provide L3 operational support for IBM z/OS production environments, including monitoring, event triage, and service restoration within agreed SLAs.

Qualifications

• Relevant experience in Mainframe (IBM z/OS platform and the associated subsystems like TSO, CICS, DB2, IMS, Security, Network, File transfer protocols, Scheduling)
• Technology Operations and Mainframe Environment Support, including incident, problem, change, and service reporting in a 24x7 business-critical environment.
• Working knowledge of other operating platforms like Unix, Tandem NonStop Guardian, TCP/IP Networking, Firewalls etc.
• Working knowledge of encryption at the hardware level (cryptography, Disk) and software level data in transit (File transfers), data at rest like DB2, IMS and VSAM concepts and tooling.
• Understanding online and database subsystems (e.g., CICS, IMS, DB2) and the ability to partner effectively with application teams and system programmers during incidents and changes.
• Experience with IT service management practices (ITIL) and ticketing tools; proven ability to run incident bridges, manage priorities, communicate clearly, and coordinate escalations with internal resolver groups and external vendors.
• Experience with workload scheduling like OPC/TWS, automation tools like NetView and monitoring like Omegamon and comfort with operational reporting/analysis with desktop MS office.
• Working knowledge of mainframe security and access controls (RACF, Top Secret) and experience supporting audits, evidence collection, and control attestation.
• Understanding of MFA (multi factor authentication in mainframe environment with AD, RADIUS, RSA etc.
• Understanding the TISO role in supporting Infrastructure NARs and the mainframe platform, following CSO guidelines, implementing secured Production environment with MFA and CyberArk toolset, Security event monitoring with Splunk and other CSO managed tools.
• Strong analytical and problem-solving skills, attention to detail, and a continuous improvement mindset (automation/simplification where possible).