M365 Technical Product Owner

Bridgestone Americas; Bengaluru Urban; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

Bridgestone Americas seeks a Senior Microsoft 365 Engineer in Bengaluru to lead design, implementation, and governance of Modern Workplace services. You will collaborate with MSPs to deliver secure, scalable Microsoft 365 solutions and drive automation across the environment.

You will act as a senior technical authority, guiding identity, security, and collaboration architectures while supporting integration projects and roadmap initiatives.

Qualifications

• Bachelor's degree in Computer Science, IT, or equivalent experience.
• Strong hands-on experience as a Senior Engineer in Microsoft 365 environments.
• Proven experience with automation and scripting (PowerShell, Power Automate, Logic Apps, Azure Functions).
• Solid understanding of Azure fundamentals and cloud-native concepts.
• Strong troubleshooting skills across identity, collaboration, security, and endpoint scenarios.
• Experience working in large, enterprise-scale environments.

Responsibilities

• Plan, design, and maintain Microsoft 365 solutions including Teams, SharePoint Online, OneDrive, Exchange Online, Intune, and Copilot.
• Act as a senior technical authority for Modern Workplace services, ensuring secure, scalable solutions.
• Support integration projects like SSO implementations and enterprise app setup.
• Coordinate and execute ad-hoc projects as needed.
• Contribute to solution architecture decisions and roadmaps with an engineering mindset.

Skills

Microsoft 365

Automation

Azure fundamentals

Identity & security

Education

Bachelor's degree in CS/IT

Tools

PowerShell

Power Automate

Azure Logic Apps

Azure Functions

Graph API

Job description

Key Responsibilities

• Plan, Design and maintain Microsoft 365 solutions including Teams, SharePoint Online, OneDrive, Exchange Online, Intune, and Copilot. Implement functionalities through the existing Managed Service Provider staff.
• Act as a senior technical authority for Modern Workplace services, ensuring solutions are secure, scalable, and aligned with enterprise standards.
• Support business in integration projects like SSO implementations, enterprise app setup, graph.
• Coordinate and execute ad-hoc projects.
• Contribute to solution architecture decisions and technical roadmaps with a strong engineering mindset.

Key Responsibilities

Modern Workplace Engineering & Architecture

• Plan, Design and maintain Microsoft 365 solutions including Teams, SharePoint Online, OneDrive, Exchange Online, Intune, and Copilot. Implement functionalities through the existing Managed Service Provider staff.
• Act as a senior technical authority for Modern Workplace services, ensuring solutions are secure, scalable, and aligned with enterprise standards.
• Support business in integration projects like SSO implementations, enterprise app setup, graph.
• Coordinate and execute ad-hoc projects.
• Contribute to solution architecture decisions and technical roadmaps with a strong engineering mindset.

Automation, Scripting & Integration

• Design and implement automation-first solutions to improve operational efficiency and reduce manual work.
• Develop and maintain automation using:
• Power Automate / Azure Logic Apps
• Azure Functions
• PowerShell and Graph scripting
• Integrate M365 services with Azure and third-party systems using APIs and event-driven architectures.

Azure Fundamentals & Cloud Engineering

• Apply strong Azure fundamentals including:
• Azure AD / Entra ID
• Azure networking basics
• Identity, security, and access management
• Monitoring and logging concepts
• Support hybrid and cloud-native workplace architectures.
• Collaborate with Azure platform teams to ensure alignment with enterprise cloud standards.

Operations, Reliability & Governance

• Ensure stable operations of Modern Workplace services through proactive monitoring, incident analysis, and continuous improvement.
• Act as a technical guardian of ITIL processes (incident, problem, change, service fulfillment) for Modern Workplace solutions.
• Define and enforce technical governance, cost efficiency, security baselines, and configuration standards across M365.
• Support data governance, compliance, and information protection initiatives.

Release & Change Enablement

• Technically assess Microsoft 365 roadmap changes and prepare environments for new features.
• Validate changes from a technical, security, and operational perspective before release.
• Support adoption teams by ensuring solutions are technically ready and optimized for user rollout.

Vendor & Service Provider Oversight

• Provide technical oversight of the Managed Service Provider (MSP) operating O365 services.
• Monitor, validate, and elevate SLA breaches within IT WEST and report to Global IT.
• Ensure service quality, operational consistency, and continuous service improvement.

Collaboration & Stakeholder Engagement

• Work closely with architects, security teams, adoption teams, and business stakeholders.
• Translate business needs into technical solutions, not product backlogs.
• Act as a senior escalation point for complex Modern Workplace technical issues.

Qualifications

Required

• Bachelor’s degree in Computer Science, Information Technology, or equivalent experience.
• Strong hands-on experience as a Senior Engineer in Microsoft 365 environments.
• Proven experience with automation and scripting (PowerShell, Power Automate, Logic Apps, Azure Functions).
• Solid understanding of Azure fundamentals and cloud-native concepts.
• Strong troubleshooting skills across identity, collaboration, security, and endpoint scenarios.
• Experience working in large, enterprise-scale environments.

Preferred

• Microsoft certifications (M365, Azure Fundamentals, Azure Administrator, or similar).
• Experience with Intune, endpoint management, and device security.
• Familiarity with Zero Trust, Conditional Access, and information protection.
• Experience working with Agile teams (as an engineer, not a Product Owner).
• Knowledge of compliance, data governance, and security standards.