Logistics Executive (Secondary Logistics)

Lotte India Corporation; Chennai; On-site; INR 700,000 - 1,200,000; Full time

Job summary

Lotte India Corporation is seeking a Logistics Executive (Secondary Logistics) at its Head Office in Chennai. The role focuses on managing and optimizing secondary logistics across the South Zone, including CFA-to-distributor dispatches, transporter coordination, and cost control, ensuring timely deliveries and SOP compliance.

Candidates should have a Bachelor's degree in logistics/SCM or related fields, with extensive experience in secondary logistics, stock-in-transit, and logistics reporting,

Qualifications

• Bachelor's degree or equivalent in logistics or related discipline.
• Diploma/PG in Logistics & SCM is a plus.
• 36 years of relevant experience in secondary logistics, distribution, SCM or FMCG logistics.

Responsibilities

• Manage daily secondary dispatch operations from CFAs to RS and distributor locations across the South Zone.
• Coordinate with sales teams and CFAs to plan dispatches per sales orders and distribution priorities.
• Monitor dispatch schedules and ensure shipments are dispatched within feasible timeframes.
• Track in-transit shipments and ensure adherence to TIT and delivery timelines.
• Manage dispatches for General and Modern Trade channels with FIFO compliance.
• Coordinate with approximately 30 outsourced transporters for daily dispatches.
• Negotiate freight rates with transporters for FTL and other dispatch requirements.
• Identify new transporters to improve service and reduce costs.
• Prepare monthly secondary freight cost reports and cost analysis.

Skills

Secondary Logistics

Distribution Management

Transport Planning

Freight Cost Optimization

Vendor Management

Route Planning

MS Excel

Logistics Reporting

Dispatch Coordination

Education

Bachelor's Degree in Logistics / SCM / Business Admin / Commerce

Diploma / PG in Logistics & SCM

Tools

MS Excel

Job description

Position: Logistics Executive (Secondary Logistics)

Location: Head Office, Chennai

Job Type: Permanent

Job Purpose:

• To manage and optimize secondary logistics operations across the South Zone, covering transportation, CFA-to-distributor dispatches, shipment tracking, freight cost control, transporter management, service-level adherence, and logistics reporting, while ensuring timely deliveries, operational efficiency, and compliance with established logistics processes.

Qualification:

• Bachelors Degree in Logistics / Supply Chain Management / Business Administration / Commerce or any related discipline.
• Diploma / PG qualification in Logistics & Supply Chain Management will be an added advantage.

Experience:

• 36 years of relevant experience in Secondary Logistics, Distribution, , Supply Chain, or FMCG Logistics.
• Hands-on experience in CFA-to-Distributor/RS operations, vehicle planning, transporter coordination, freight management, stock movement, and dispatch operations.
• Experience in FMCG / Food & Beverage / Consumer Goods industry will be preferred.

Required Skills

• Secondary Logistics & Distribution Management, Transportation & Dispatch Planning, CFA-to-Distributor Shipment Tracking, Transporter & Vendor Management, Freight Cost Optimization & Negotiation, Route Planning & Vehicle Utilization, Transit Time (TIT) & Turnaround Time (TAT) Monitoring, Inventory & Stock-in-Transit Reporting, Freight Bill Verification & Cost Control, Logistics MIS & Management Reporting, Damage, Shortage & Insurance Claims Management, FIFO Compliance & Dispatch Coordination, Advanced MS Excel and Logistics Reporting Tools, Coordination, Negotiation, Problem-Solving & Analytical Skills

Responsibilities:

Secondary Logistics & Dispatch Management

• Manage daily secondary dispatch operations from Carrying and Forwarding Agents (CFAs) to Redistribution Stockists (RS) and distributor locations across the South Zone.
• Coordinate with sales teams and CFAs to plan dispatches in line with sales orders, vehicle requirements, and distribution priorities.
• Monitor dispatch schedules and ensure shipments are dispatched within the defined 2448-hour timeframe, wherever operationally feasible.
• Track in-transitk shipments and ensure adherence to Standard Transit Time (TIT) and delivery timelines.
• Manage dispatches for both General Trade and Modern Trade channels while ensuring compliance with FIFO practices.
• Monitor daily dispatch performance and proactively resolve delays, delivery issues, and operational bottlenecks.

Transporter & Vendor Management

• Coordinate with approximately 30 outsourced transporters to arrange vehicles and execute daily dispatch requirements across South Zone CFAs.
• Allocate transporters and vehicles based on agreed freight rates, vehicle availability, service reliability, and cost efficiency.
• Negotiate freight rates with local and upcountry transporters for Full Truck Load (FTL) and other dispatch requirements.
• Identify, evaluate, and onboard new or alternative transporters to improve service levels, strengthen capacity, and reduce secondary freight costs.
• Conduct periodic visits to South Zone CFAs, wherever required, to assess transportation requirements and develop an efficient transporter network.
• Monitor transporter performance and address recurring issues related to delays, damages, shortages, and delivery service quality.

Freight Cost Control & Optimization

• Ensure secondary transportation costs remain within the approved budget and agreed contractual freight rates.
• Optimize vehicle utilization through route mapping, load consolidation, and clubbing of distributor deliveries along common routes.
• Minimize avoidable detention, vehicle halting, and other additional transportation charges through effective planning and coordination.
• Identify cost-saving opportunities through freight negotiations, transporter evaluation, and route optimization.
• Prepare monthly secondary freight cost reports and provide relevant cost analysis for management review.

Logistics MIS & Performance Reporting

• Generate and circulate daily zone-wise stock, stock-in-transit, dispatch, and delivery status reports to the Head Office and relevant zonal sales teams.
• Prepare daily dispatch and TAT reports covering CFA-to-distributor movements and shipment status.
• Monitor dispatch performance against defined transit time standards and highlight deviations for corrective action.
• Validate standard transit times for primary and secondary transportation lanes using route mapping tools, transporter inputs, and actual shipment performance.
• Prepare daily, weekly, and monthly logistics MIS reports to support operational monitoring and management decision-making.

Freight Billing & Documentation

• Collect freight invoices from transporters and verify transportation and CFA freight bills against approved rates, contractual terms, and supporting documents.
• Identify discrepancies, excess charges, and billing errors and coordinate with relevant stakeholders for resolution.
• Submit verified freight details to the Logistics Manager for review and payment approval.
• Maintain accurate records of freight expenses, transporter agreements, dispatch details, and supporting documentation.

Damage, Shortage & Insurance Claims

• Coordinate with transporters, CFAs, and distributors to investigate transit damages and shortages and ensure timely resolution.
• Follow up on recovery or credit adjustments for eligible damage and shortage claims in accordance with company procedures.
• Initiate insurance damage claims through the designated portal and coordinate with insurance surveyors, transporters, and CFAs to collect the required documents.
• Monitor claim status and ensure timely submission of documentation and closure of pending claims.

Compliance & Continuous Improvement

• Ensure transporter adherence to established dispatch procedures, delivery requirements, and applicable logistics compliance standards.
• Monitor adherence to agreed service levels, transit time standards, and documentation requirements across secondary logistics operations.
• Identify recurring operational issues and implement corrective actions in coordination with the Logistics Manager and relevant stakeholders.
• Maintain effective coordination with Sales, CFA teams, transporters, distributors, and Head Office stakeholders to ensure smooth logistics operations.