Location Investigation Manager- Indore

Aditya Birla Capital; Madhya Pradesh; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Aditya Birla Capital is seeking a Location Investigation Manager to lead risk-focused investigations across mid-market and corporate portfolios. You will coordinate with law enforcement, drive monetary recovery, and implement control improvements while managing internal and external stakeholders.

Location Mumbai, travel readiness required, and you will work within the Risk and Legal department. This role requires strong analytical skills, integrity, and the ability to report findings clearly to

Qualifications

• Bachelor or master’s degree, experience in collection for mid market/corporate.
• Strong analytical and reporting capabilities; ability to coordinate with law enforcement.

Responsibilities

• Concluding the Investigation within reasonable period.
• Drafting & releasing Investigation Report within TAT from the Investigation concluding date.
• Co-ordination with law enforcement agencies & industry.
• Monetary recovery from fraud cases as per penalty matrix.
• Mystery Shopping / Seeding.
• Enhancements / Innovations / Initiatives – New Process changes, Automation, System.
• Root Cause Analysis (RCA) and fraud mitigating steps.
• Coordinate with Legal team for filing Police Complaints & FIR.
• Department Audit & Regulatory Compliance (Internal Audit Score & Open Items).
• Vendor Management.
• MIS & Reporting – Incident, Cyber Fraud & verification Tracker maintenance & bill processing.

Skills

Analytical thinking

Integrity

Effective communication

Process orientation

Stakeholder management

Deal complexity understanding

Travel readiness

MIS expertise

Education

Bachelor or Master degree

Tools

MIS

Fraud systems

Job description

Business

Aditya Birla Capital

Job Description – Location Investigation Manager

Enriching Lives Winning as ONE

ABC Company Info

Aditya Birla Capital Limited ("ABCL") is the holding company for the financial services businesses of the Aditya Birla Group. With subsidiaries/JVs that have a strong presence across Protecting, Investing and Financing solutions, ABCL is a financial solutions group that caters to the diverse needs of its customers across their life cycle. Powered by more than 38,000 employees, the businesses of ABCL have a nationwide reach with over 1,300 branches, more than 200,000 agents/channel partners and various bank partners.

Aditya Birla Finance Limited

Aditya Birla Finance Limited ("ABFL"), a subsidiary of Aditya Birla Capital Limited, is among the leading well-diversified non-banking financial services company in India. ABFL offers customized solutions in the areas of personal finance, mortgage finance, SME finance, corporate finance, wealth management, debt capital markets and loan syndication.

What makes an ideal ABC Citizen?

At ABC, we are constantly on the lookout for individuals who resonate with our 5 core values of Speed, Passion, Integrity, Seamlessness and commitment and live them every day, while also understanding our vision. We believe in building leaders who thrive on challenges, take the onus of creating and sustaining strong teams, and form strong networks as a result of effective relationship-building.

Role Details

Business: Aditya Birla Capital
Unit: Aditya Birla Finance Limited
Location: Mumbai
Role: Location Investigation Manager
Department: Risk and Legal

Eligibility Criteria

Bachelor or master’s degree, Experience in Collection for mid market/corporate

Required Skills & Competencies

• Analytical thinking and attention to detail.
• Integrity and strong ethical standards.
• Effective communication and reporting.
• Process orientation and innovative mindset.
• Networking and stakeholder management.
• Ability to understand complexity of deal
• Flexibility for travel and on‑ground for collection.
• Technical proficiency in MIS and fraud systems.

Key Responsibilities

Monetary Savings

• Concluding the Investigation within reasonable period.
• Drafting & Releasing Investigation Report within TAT from the Investigation concluding date.
• Co‑ordination with law enforcement agencies & industry.
• Monetary recovery from fraud cases as per penalty matrix.
• Mystery Shopping / Seeding.

Internal Control & Process

• Enhancements / Innovations / Initiatives – New Process changes, Automation, System.
• Root Cause Analysis (RCA), Identification of gaps / fraud mitigating steps.
• Coordinate with Legal team for filing Police Complaints & FIR.
• Department Audit & Regulatory Compliance (Internal Audit Score & Open Items).
• Vendor Management.

Process Efficiency

• MIS & Reporting –
• Incident, Cyber Fraud & verification Tracker maintenance & bill processing.
• Periodical data / dashboard preparation for Management, RMC, ORMC, ACB
• Driving Awareness Campaign along with L&D and Marketing Team.
• Creating training & awareness material on fraud aspect for internal staffs & public.

People Management

• Learning & Development – Self Training (4) & staff Training / awareness campaign
• Team Engagement / Management – Agency Collaboration, Team Huddle & Engagement, Co‑ordination with internal Stakeholders
• Visit, Training & Meetings – Internal & External

Disclaimer

Aditya Birla Capital is committed to provide equal opportunity to all in employment and prohibits discrimination or harassment in any form on the basis of race, colour, religion, ethnicity, age, gender, disability or any other characteristic protected by law. Diversity, Equity and Inclusion (DEI) is embedded in our recruitment policies based on our business needs and candidates meeting the eligibility criteria such as qualification, skills and experience.

Important

• Aditya Birla Capital and its member companies do not demand or accept money from job applicants.
• Any job offer made against a service charge or security deposit or processing fees or background verification expenses or any other terms, whether refundable or non‑refundable should be considered fake.
• An authentic job offer mail from us will have our domain name (adityabirlacapital.com).
• Please be aware of fraudsters using fake URLs to mask themselves as senders from reputed organisations. Hence always check and verify the email ID.
• Any mail offering a job, interview date and asking for personal details should be handled with caution, especially if the mail address list also includes email IDs ending with Gmail/Yahoo/Hotmail/Live domains.
• In case a job applicant is offered a job against payment in any form, or has accepted employment from fraudulent persons, Aditya Birla Capital and its member companies will NOT be held liable and responsible for any consequences thereof.
• Please remain vigilant of such offers and notify us here. You may also lodge a complaint with the law enforcement agencies.
• Beware of fake websites, email IDs, Facebook, LinkedIn pages that appear similar to ours.
• We reserve the right to initiate any appropriate action as we deem fit.