Loan Operations Specialist

Bank Of America; Gurugram District; On-site; INR 600,000 - 900,000; Full time

Job summary

Bank of America in Gurugram (India) is seeking an experienced professional for Global Loan Operations. You will handle input of servicing and settlement activities, set up new credit arrangements, manage rate changes, and ensure accurate data entry across systems like ACBS and Loan IQ.

The role demands attention to detail and the ability to work under tight deadlines. You will be primary contact for administration of large corporate credits, manage escalations, and support reporting requests.

Qualifications

• Educational background in commerce or equivalent is required.
• Minimum 3+ years in loan servicing or settlements.
• Strong knowledge of loan processing systems and MS Excel.

Responsibilities

• Input servicing/settlement activities and set up new credit arrangements.
• Manage rate changes, rollovers, billing, and credit activity with accuracy.
• Maintain intraday and end-of-day checklists and sign-off on tasks.
• Act as primary contact for administration of large corporate credits and reporting requests.

Skills

Strong communication skills

MS Excel

LoanIQ knowledge

ACBS

Education

Bachelor's degree in Commerce (B.Com)

Tools

ACBS

Loan IQ

RightFax

Cash Manager

Job description

About us Bank of America

Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Global Business Services

Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations. Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation. In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services.

Process Overview

Global Loan Operations team manages End to end Trade life cycle for syndicated loans. The teams are primarily responsible for the confirmation, settlement and ongoing management of lifecycle events for positions held by global markets loan trading. The teams have a high degree of client interaction, initially via the confirmation and Settlement process and subsequently via the management of sub participation agreements.

Job Description

Look to perform Input all the servicing/Settlement activities. Setting up new credit arrangements and loans to ensure timely funding of borrowing requests. Manage periodic rate changes, rate rollovers, advances, billing, conversions, fee, letter of credit activity and other inquiries. Serve as primary point of contact for request related to administration of large corporate credits. Responsible for accurate data input to various ancillary credit or operating systems is required e.g. ACBS/Loan Runner WTQ, Cash Manager and Right fax. Position requires proficiency with numbers to ensure accurate loan commitment, interest; fee and principal payments are recorded. Manage escalations and ensure time resolution to avoid any financial and reputational risks. Should have understanding of secondary loan trading market. Ensure that all intraday and end of day checklists are maintained correctly and sign-off to confirm completion of tasks. Undertake necessary steps to ensure that any required reporting requests are fulfilled. Loan servicing & Settlements administration with a good working knowledge of ACBS/Loan IQ / similar platform for a loan servicing or settlement process. Organized, efficient, self managed in key areas. Able to work under pressure & tight deadlines.

Responsibilities

Look to perform Input all the servicing/Settlement activities. Setting up new credit arrangements and loans to ensure timely funding of borrowing requests. Manage periodic rate changes, rate rollovers, advances, billing, conversions, fee, letter of credit activity and other inquiries. Serve as primary point of contact for request related to administration of large corporate credits. Responsible for accurate data input to various ancillary credit or operating systems is required e.g. ACBS/Loan Runner WTQ, Cash Manager and Right fax. Position requires proficiency with numbers to ensure accurate loan commitment, interest; fee and principal payments are recorded. Manage escalations and ensure time resolution to avoid any financial and reputational risks. Should have understanding of secondary loan trading market. Ensure that all intraday and end of day checklists are maintained correctly and sign-off to confirm completion of tasks. Undertake necessary steps to ensure that any required reporting requests are fulfilled. Loan servicing & Settlements administration with a good working knowledge of ACBS/Loan IQ / similar platform for a loan servicing or settlement process. Organized, efficient, self managed in key areas. Able to work under pressure & tight deadlines.

Requirements

Education - B.Com Certifications If any : NA Experience Range - 3+ Years Foundational skills: Good Communication Skills Knowledge of Loan Syndication Secondary Market Desired skills: Good to advanced knowledge of MS EXCEL Knowledge of Loan IQ application

Work Timings

7.30PM -4.30AM

Job Location

GAGM