Loan Officer-Micro Banking - 4475-Bhusawal

Ujjivan Small Finance Bank Ltd.; Jalgaon; In loco; INR 350.000 - 550.000; Tempo pieno

Descrizione del lavoro

Ujjivan Small Finance Bank Ltd. is seeking a DM-I in Bhusawal, Maharashtra to drive acquisition of unsecured loan customers from open market and strengthen relationships with existing borrowers.

You will analyze credit histories, manage approvals, and coordinate with multiple teams to meet monthly targets. The role requires a graduate with 2–4 years in banking or asset products sales, strong KYC knowledge, and fluency in local language and English.

Competenze

• Graduate, preferably in commerce or related streams.
• 2–4 years of banking, asset products sales or collections experience.
• Knowledge of KYC norms and banking regulations.

Mansioni

• Develop and execute strategies to acquire new unsecured loan customers.
• Collaborate with liabilities team to cross-sell unsecured loans.
• Follow up on leads through multiple channels within defined TAT.
• Achieve monthly loan disbursement targets via new and existing customers.
• Coordinate with Products & Marketing for marketing drives in catchment areas.

Conoscenze

Banking knowledge

Lending knowledge

Computer skills

Sales & marketing

KYC norms

Communication in local language & EN

Formazione

Graduate (Commerce preferred)

Strumenti

MS Office

Descrizione del lavoro

Bhusawal, Maharashtra, India

Permanent

Job Description

POSITIONDESCRIPTION

JOBTITLE

DM-I

DEPARTMENT

MicroBanking

LOCATION

Branch

SUB-DEPARTMENT

TYPEOF POSITION

Full-time

REPORTSTO

CRM

REPORTINGINTO

NA

ROLEPURPOSE & OBJECTIVE

Driveacquisition of new Unsecured loans customers from open market

Identifyquality leads from unsecured loans & liabilities customersthrough assessments by analyzing credit histories and performingfinancial analysis, ensuring compliance with internal andexternal regulations

Monitorand manage installment payments and collections of assignedcustomers

Strengthenexisting customer relationships through targeted cross-sellingUjjivan’s products customer profile & needs

SIZEOF THE ROLE

FINANCIALSIZE

NON-FINANCIALSIZE

NA

KEYDUTIES & RESPONSIBILITIES OF THE ROLE

• Developand execute strategies to acquire new unsecured loan customers
• Collaboratewith the liabilities team to cross-sell unsecured loans
• Followup on leads provided by team various channels within defined TAT
• Achievemonthly loan disbursement targets through acquisition of newcustomers and conversion of existing customers
• Coordinatewith Products & Marketing department to carry out marketingdrives at his/her assigned and catchment areas for unsecuredloans
• Prospectnew customers, maintain database of the leads, meet & convertselect prospects and manage the relationship thereafter
• Attendcenter meetings to generate leads for Unsecured loans andactively driving conversion of existing borrowing customers intoSBL customer
• Crosssell other products of Ujjivan and pass quality leads torespective officers/staff
• Sharecustomer insights/product related feedback with the Branch Headand Area Manager – Microfinance
• Provideinputs pertaining to revision of product and credit policies tothe respective teams on the basis of geography specificconsiderations

Customer

• Interactwith customers in a courteous and professional manner; provideprompt, efficient and accurate services and establishprofessional relationship with them, with a long-term perspective
• Conductthe appraisal process of potential customers in a courteousmanner without compromising quality
• Guaranteeconfidential treatment of all the information gathered fromcustomers

InternalProcess

• Carryout the pre and post-loan activities related to Unsecured loans,perform simple financial analysis, present the loan applicationsto the sanctioning authority by adhering to the set TAT &prioritize repayment of loans to maintain best portfolio quality
• Visitthe customer’s business and residential place to conductthorough assessment/evaluation, following standard operationprocedures. Analyze and evaluate loan applications to determinethe situation of business, establish risks, determine thecapacity of repayment and adequate loan amount for the customer’sneeds and also evaluate the family situation and stability
• Cooperatewith credit department in case of identifying discrepancies orproblems in customer’s information, reports, etc.
• Coordinatewith Liabilities team if applicable, to ensure bank accounts areopened/activated to disburse loan amount and necessary standinginstructions to repay monthly disbursements and provide savingstool to customers
• Performloan utilization check and follow up on disbursed loans,especially of the ones not paying on time
• Incase of arrears, visits customers for loan recovery andcoordinate with collections officer to update the statusperiodically
• Maintainup to date knowledge of Unsecured loans as well as a workingknowledge of other products offered in branch
• InformBranch Head about demand in the assigned area as well as oncompetition on a regular basis
• Ensureadherence to training man-days/ mandatory training programs forself
• Ensuregoal setting, mid-year review and performance appraisal processesare completed within specified timelines

MINIMUMREQUIREMENTS OF KNOWLEDGE & SKILLS

Educational

Qualifications

• Graduate,preferably in commerce and related streams

Experience

• Preferredexperience of 2-4 years in banking, asset products sales orcollection

Certifications

• NA

FunctionalSkills

• Knowledgeof Banking sector
• Knowledgeon individual lending - Secured loans/asset products andthird-party products
• BasicComputer knowledge (MS Office, Outlook) / Ease of technologyusage
• Salesand marketing skills – across multiple products
• KYCnorms/guidelines for secured loans
• CommunicationSkills - fluent in the local language & English

BehavioralSkills

• Multipleproducts selling skills
• Timemanagement
• Customerrelations management
• Achievement/performanceoriented
• Possessesgood interpersonal skills
• Documentationskills
• Willingnessto travel & relocation as per business requirements andcareer opportunities
• BuildingRelationship
• DrivingChange

KEYINTERACTIONS

• INTERNAL
• EXTERNAL
• MicrobankingTeam – CRO, FIO, ACRM, CRM, AM, DM, Product team