Learning Experience & Digital Content Specialist

GlaxoSmithKline; Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

GlaxoSmithKline in Bengaluru seeks a Learning Experience & Digital Content Specialist to create engaging, accessible digital learning solutions in collaboration with SMEs, stakeholders, developers, and external vendors.

You will develop eLearning courses, multimedia assets, learner guides, and assessments, ensuring WCAG 2.1 AA compliance and alignment with branding. Strong collaboration and project delivery focus are essential.

Qualifications

• Bachelor's degree in Multimedia, Graphic Design, Visual Communication, Computer Science, Educational Technology, or related field.

Responsibilities

• eLearning Development: Design, develop, and maintain interactive eLearning courses, simulations, assessments, and multimedia assets.

Skills

eLearning development

UI/UX design

Multimedia design

Accessibility

Stakeholder management

Project management

Education

Bachelor's degree in multimedia/graphic design/visual communication/computer science/educational technology

Tools

Articulate Storyline

Rise 360

Camtasia

Adobe Creative Cloud

HTML/CSS/JS

Job description

We are looking for a creative and detail-oriented Learning Experience & Digital Content Specialist to develop engaging, interactive, and accessible digital learning solutions. The ideal candidate will have strong expertise in eLearning development, UI/UX design, multimedia design, and digital content creation, with the ability to transform business requirements into impactful learner experiences. This role requires close collaboration with subject matter experts (SMEs), business stakeholders, developers, and external vendors to deliver high-quality learning solutions that align with business objectives and organizational standards.

Key Responsibilities

• eLearning Development Design, develop, and maintain interactive eLearning courses, simulations, assessments, and multimedia learning assets.
• Create engaging digital learning experiences using videos, animations, audio, graphics, gamification, and interactive activities.
• Develop learner guides, job aids, quick reference materials, and supporting documentation.
• Create engaging learning content, quizzes, knowledge checks, and interactive scenarios.
• Ensure all digital learning content complies with accessibility (WCAG 2.1 AA) standards and corporate branding guidelines.
• Review, update, and maintain existing learning content to ensure accuracy, consistency, and relevance.

Creative Design & Multimedia Design

• high-quality graphics, illustrations, presentations, infographics, and visual assets for digital learning.
• Develop multimedia content using Adobe Creative Cloud and other creative tools.
• Produce animations, screen recordings, and video-based learning content.
• Maintain consistency with corporate branding and visual identity standards.
• Leverage AI-powered content creation tools to improve productivity and learner engagement.

Project & Stakeholder Management

• Manage multiple digital learning projects while meeting quality standards and delivery timelines.
• Collaborate with SMEs, business stakeholders, developers, QA teams, designers, and external vendors throughout the project lifecycle.
• Coordinate content reviews, functionality testing, accessibility validation, and deployment activities.
• Review deliverables to ensure functionality, accessibility, quality, and brand compliance.
• Track project progress, identify risks, and communicate status updates to stakeholders.

Quality Assurance & Continuous Improvement

• Perform functionality, accessibility, and quality reviews of digital learning content before release.
• Analyze learner feedback and recommend improvements to enhance learning effectiveness.
• Continuously improve digital learning solutions by adopting new technologies, AI tools, and industry best practices.
• Stay up to date with emerging trends in eLearning, multimedia development, accessibility, and digital learning technologies.

Required Qualifications

• Bachelor's degree in Multimedia, Graphic Design, Visual Communication, Computer Science, Educational Technology, or a related field.
• 7–8 years of experience in eLearning development, UI/UX design, digital learning, multimedia development, or creative content development.
• Hands-on experience with eLearning authoring tools such as Articulate Storyline, Rise 360, Camtasia and Adobe Creative Suite.
• Experience developing SCORM/xAPI-compliant learning content.
• Experience developing interactive, multimedia-based learning solutions.
• Experience in implementing accessibility standards (WCAG 2.1 AA) to digital learning assets.
• Excellent communication, collaboration, and stakeholder management skills.
• Strong organizational skills with the ability to manage multiple projects and meet deadliness.

Preferred Qualifications

• Experience creating multilingual eLearning content.
• Working knowledge of HTML, CSS, and JavaScript for eLearning customization.
• Experience with animation and video editing tools such as After Effects, Camtasia, or Vyond.
• Familiarity with AI-powered content creation tools such as ChatGPT, Claude, and Synthesia.
• Experience advocating for the functionality and accessibility testing of the digital learning solutions.
• Experience working with global stakeholders and external vendors.

Skills

• Case Management Software,
• Continual Improvement Process,
• Data Analysis,
• Digital Fluency,
• Employee Experience,
• Learning Management Systems (LMS),
• Problem Solving,
• Program Delivery Management,
• Project Management

Why GSK?

Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale. People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.

Inclusion at GSK: As an employer committed to Inclusion, we encourage you to reach out if you need any adjustments during the recruitment process. Please contact our Recruitment Team at [e-mail] to discuss your needs.

We are a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale. People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people. Inclusion at GSK: As an employer committed to Inclusion, we encourage you to reach out if you need any adjustments during the recruitment process. Please contact our Recruitment Team at [e-mail] to discuss your needs.

Find out more on our career site.