Learning & Development (Senior Associate 2)

Airtel Africa; Bengaluru; On-site; INR 12,00,000 - 18,00,000; Full time

Job summary

A leading telecommunications company in Bengaluru is seeking a Learning & Talent professional to design, deliver, and evaluate impactful learning programs. You will collaborate with business leaders and HR teams, focusing on employee growth across entry and mid-levels. The ideal candidate has 6-8 years of experience in Learning & Development and a strong background in instructional design and adult learning principles.

Qualifications

• 6-8 years of experience in Learning & Development or related HR functions.
• Hands-on experience with LMS platforms and e-learning tools.
• Creative approach to delivering impactful learning experiences.

Responsibilities

• Partner with leaders to identify skills development needs.
• Design and develop learning programs.
• Evaluate training effectiveness and provide actionable insights.

Skills

Instructional design principles

Adult learning theories

Communication skills

Stakeholder engagement

Data analysis

Education

Bachelor's / Master’s degree in relevant field

Tools

LMS platforms

E-learning tools

Job description

We are seeking a passionate and experienced professional to join our Learning & Talent team. The role involves designing, delivering, and evaluating learning programs to support employee growth and development across entry and mid-levels. You will collaborate with business leaders, HR teams, and other stakeholders to create impactful learning solutions aligned with organizational goals.

Responsibilities

• Partner with leaders and business stakeholders to identify skills development needs.
• Conduct learning needs analysis through surveys, focus groups, and feedback mechanisms.
• Design and develop learning programs using instructional design principles and adult learning theories.
• Deliver and facilitate engaging training sessions and workshops (in-person and virtual).
• Customize learning interventions using multiple formats - e-learning, instructor-led, blended.
• Collaborate with the Learning Management System (LMS) team for content updates, tracking, and reporting.
• Recommend and implement innovative tools, resources, or systems to enhance learning initiatives.
• Evaluate training effectiveness using feedback, assessments, and KPIs; provide actionable insights.
• Foster a learning culture by promoting continuous development and knowledge-sharing.

Requirements

• Bachelor's / Master’s degree in Business Administration, Human Resources, Psychology, or related field.
• 6-8 years of experience in Learning & Development, Talent Development, or related HR functions.
• Strong knowledge of instructional design, adult learning principles, and development methodologies.
• Hands-on experience with LMS platforms and e-learning tools.
• Excellent communication (verbal & written) and presentation skills.
• Ability to build strong relationships with stakeholders and engage diverse audiences.
• Strong problem-solving skills, proactive mindset, and attention to detail.
• Skilled at using data and analytics to improve learning outcomes.

Preferred Qualifications

• Certifications in Instructional Design, Learning Delivery, or Learning Evaluation.
• Experience in leading organization-wide training programs.
• Creative approach to delivering impactful, engaging learning experiences.