Lead Workforce And Consumer Enablement Specialist

EPAM Systems; Gurugram District; On-site; INR 900,000 - 1,500,000; Full time

Job summary

EPAM Systems in Gurugram, India is seeking an experienced Instructional Designer to join our Workforce Experience team and build impactful learning experiences.

You will collaborate with subject matter experts, design objectives, craft storyboarded content, and work with multimedia developers to deliver engaging eLearning and assessments.

The role requires 3+ years of instructional design, proficiency with Captivate, Storyline or Rise, and strong English communication.

Qualifications

• A degree in Instructional Design, Adult Learning, or related discipline.
• 3+ years instructional design experience.
• 2+ years' experience using authoring tools (Captivate, Articulate Storyline and Rise, or Evolve).
• Knowledge of ADDIE, SAM, backward design, e-learning blueprint, design thinking, and interactive learning experiences.

Responsibilities

• Work with Subject Matter Experts to identify learning and enablement needs of the target audience.
• Set learning objectives appropriate to learner and program needs.
• Assess, uplift, or design content aligned to learning objectives and modality.
• Create engaging learning activities that enhance the learning process.
• Draft storyboards and work with multimedia developers to create effective instructional assets.
• Visualize instructional graphics, the user interface, and the finished product.
• Devise modes of assessment to measure the effectiveness of elements, modules, or courses.
• Maintain project documentation and course folders.
• Communicate regularly with SMEs and colleagues in a polished, professional manner.
• Apply adult learning principles and best practices in instructional design to all activities.
• Build strong relationships with internal teams to leverage internal tools and resources.

Skills

Instructional design

English communication

Project management

Education

Degree in Instructional Design/Adult Learning

Tools

Captivate

Articulate Storyline

Rise

Evolve

Job description

Job Description:

You are creative, driven, and detail-oriented. You love solving problems, collaborating with colleagues, and learning new skills. If this sounds like you, you should consider joining EPAM as an Instructional Designer. Scroll down to learn more about the position's responsibilities and requirements.

Our Workforce Experience team helps clients realize digital and IT transformation by identifying and bridging gaps in employee knowledge, behaviors, and mindset. We design, develop, and implement a variety of solutions for online and in-person learning, including videos, articles, podcasts, interactive eLearning, coaching, experiential learning, instructor‑led training, and assessments, using the latest insights from the learning sciences. In other words, we go beyond "training" to create learning experiences that really work.

If you are excited to work in a global team and find creative solutions to complex problems, this could be the perfect opportunity to join EPAM as a full-time team member.

Responsibilities

• Work with Subject Matter Experts to identify learning and enablement needs of the target audience
• Set learning objectives appropriate to learner and program needs
• Assess, uplift, or design content aligned to learning objectives and modality
• Create engaging learning activities that enhance the learning process
• Draft storyboards and work with multimedia developers to create effective instructional assets
• Visualize instructional graphics, the user interface, and the finished product
• Devise modes of assessment to measure the effectiveness of elements, modules, or courses
• Maintain project documentation and course folders
• Communicate regularly with SMEs and colleagues in a polished, professional manner
• Apply adult learning principles and best practices in instructional design to all activities
• Build strong relationships with internal teams to leverage internal tools and resources

Requirements

• A degree in Instructional Design, Adult Learning, or related discipline
• 3+ years instructional design experience
• 2+ years' experience using authoring tools, such as Captivate, Articulate Storyline and RISE, or Evolve to create sophisticated adaptive learning content
• Knowledge of instructional design methodologies including but not limited to: ADDIE model, SAM, backward design, e-learning blueprint, design thinking, and interactive learning experiences
• Knowledge of adult learning theory and multimedia principles
• Good eye for visual design
• Ability to work in a fast‑paced environment
• Excellent English written and verbal communication skills. Careful listener and good communicator (speaking and writing)
• Passion, energy, a positive mindset, and a 'can-do' attitude
• Ability to manage multiple projects, prioritize, work independently, and meet strict deadlines
• Track record of being reliable, responsive, and client-centered
• Ability to build rapport and instill trust and confidence
• A flexible mindset and agile approach to deliverables. Ability to adopt style to engage with different kinds of stakeholders
• Resilience and ability to work under time pressure, manage workload and priorities

Nice to have

• Expertise in multimedia development and graphic design
• Experience designing AI-driven learning and enablement and/or agents
• Experience ensuring content compliance with usability standards, Section 508, and Web Content Accessibility Guidelines (WCAG)