Lead UX Designer

Gartner; Gurugram District; On-site; INR 400,000 - 700,000; Full time

Job summary

Gartner in Gurugram is seeking a Lead UX Designer who is AI-forward and excited about growing business-critical product lines while ensuring ease of use for customers.

You will lead research-driven design, rapid prototyping, and AI-assisted concepts, collaborating with product teams to deliver cohesive experiences across devices while upholding accessibility and usability standards.

Qualifications

• 7+ years of UX/product design experience in digital environments.
• Experience using AI in UX ideation, design exploration, and prototyping preferred.
• Strong portfolio demonstrating user-centered design and impact.

Responsibilities

• Translate concepts into user flows, wireframes, mockups, and prototypes for intuitive experiences.
• Leverage user research insights to develop data-grounded UX solutions.
• Conduct usability research and testing to refine interactions and workflows.
• Turn research findings into actionable design artifacts addressing user needs and business goals.
• Apply AI-forward design by using AI tools to rapidly generate concepts and high-fidelity prototypes.
• Create AI-assisted prototypes that communicate product vision for stakeholders and developers.
• Design and deliver wireframes, user stories, journeys, reusable components, and front-end assets.
• Identify design problems and iterate based on feedback and business requirements.
• Develop graphics and layouts to clearly convey insights and narratives.

Skills

AI-forward mindset

UX design leadership

User research

Wireframes

Prototyping

Usability testing

Information architecture

Front-end basics

Communication

Team collaboration

Education

Bachelor's degree in related design field

Tools

Figma

Sketch

InVision

UXPin

Job description

Job Summary

We re looking for a Lead UX Designer who is AI-forward and excited about growing business-critical product lines while achieving a high bar for ease of use for our customers. This is a unique opportunity for a customer-obsessed UX and Customer Experience designer to help shape product innovation through research, design, experimentation, and rapid prototyping.

In this role, you will help design UX and product innovations while applying lean product principles in everything you do. You will use modern AI tools to accelerate ideation, explore design concepts, create prototypes, and validate product experiences while maintaining strong human-centered design principles, quality, accessibility, and usability standards.

This position involves leveraging insights from user research, interviews, and surveys and translating them into data-grounded design solutions, including sitemaps, user flows, customer journey maps, wireframes, mockups, and prototypes. You will conduct usability research and testing to evaluate and shape your interactions, workflows, and overall product experience. You will also be expected to design the overall functionality of the product and iterate based on research findings, user feedback, and validated learning.

Having a strong goal orientation, rather than a task orientation, and anchoring decisions in the client experience will help you navigate the challenges involved in building great products.

Responsibilities

• Translate concepts into user flows, wireframes, mockups, and prototypes that lead to intuitive user experiences.
• Leverage insights from user research, interviews, and surveys to develop data-grounded UX solutions.
• Conduct usability research and testing to shape interaction design, validate workflows, and improve the overall user experience.
• Translate research findings into user flows, wireframes, mockups, prototypes, and other design artifacts that address user needs and business goals.
• Apply an AI-forward design approach by using AI tools to rapidly explore concepts, generate design variations, test ideas, and develop high-fidelity prototypes.
• Create AI-assisted prototypes that communicate product vision, demonstrate workflows, and enable early validation with users, stakeholders, and development teams.
• Design and deliver wireframes, user stories, user journeys, reusable UX components, front-end libraries, and mockups optimized for a wide range of devices and interfaces.
• Identify design problems and devise elegant solutions based on a user-centered design approach; rapidly test and iterate designs based on business requirements and customer feedback.
• Create graphics and web layouts that highlight important insights, clarify complex data, and create a narrative flow to maximize user impact.
• Implement a lean approach to product development in which you and the team strive for early validated learning that leads to shorter cycle times and faster delivery of customer value.
• Partner closely with product managers, engineers, researchers, content designers, and other stakeholders to define and deliver cohesive product experiences.
• Evaluate and incorporate emerging AI capabilities into the design process and product experience, ensuring that AI-enabled solutions are useful, understandable, inclusive, and aligned with user needs.
• Support multiple long- and short-term projects while actively prioritizing workflow based on ROI and business value generated.
• Contribute to and evolve design systems, patterns, and best practices across products and experiences.

Requirements

• Degree in a related discipline with 7+ years of experience in product or UI design solutions based in fully digital environments.
• An AI-forward mindset and demonstrated experience using AI tools for UX ideation, design exploration, workflow development, and rapid prototyping.
• Proficiency in using AI-powered design and prototyping tools to create, iterate, and communicate product concepts efficiently.
• A strong understanding of basic front end development and feasibilities.
• A solid grasp of user-centered design, human-computer interaction, planning and conducting user research, usability research, user testing, A/B testing, rapid prototyping, heuristic analysis, usability, and accessibility.
• Ability to work with geographically distributed teams to understand detailed requirements and design user experiences that meet client needs and business objectives.
• Strong visual design, brand, and user experience instincts, with the ability to iterate designs and solutions efficiently and intelligently.
• Ability to clearly and effectively communicate design processes, ideas, and solutions to teams and clients.
• Ability to balance AI-assisted design workflows with sound UX judgment, critical thinking, ethical considerations, and human-centered decision-making.
• Experience designing or prototyping AI-enabled experiences, conversational interfaces, intelligent workflows, or data-informed product experiences is a plus.
• Be passionate about resolving user pain points through great design, innovation, and emerging technology.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.