Lead Technical Program Manager

Mastercard; Maharashtra; On-site; INR 2,500,000 - 4,000,000; Full time

Benefits offered by this job

Paid parental leave

Flexible work hours

Gift matching

Volunteer incentives

Job summary

Mastercard seeks a Lead Technical Program Manager to shape a cloud platform for its products. You will drive multiple concurrent programs across teams, architecting scalable solutions and influencing senior stakeholders.

You will own delivery plans in an agile environment, dive into tech stacks, and ensure alignment with security and governance while delivering high-impact features for customers globally.

Qualifications

• Demonstrated ability to operate with independence and autonomy.
• Experience defining and building cloud-native software platforms at scale.
• Demonstrated experience breaking down problems, planning sprints, and delivering technical programs in agile delivery models.
• Experience building cloud-native software products as a platform at scale.
• Ability to communicate to executives, peers and staff with impact and clarity.

Responsibilities

• Lead multiple concurrent programs across teams in a cloud platform initiative.
• Define delivery plans and track progress across the portfolio.
• Drive full-stack or multi-team initiatives with clear status reporting.
• Collaborate with architects, engineers, and product teams to shape technical strategy.
• Ensure alignment with security, governance, and compliance requirements.

Skills

Independent work

Cloud-native platforms

Agile delivery (Scrum/Kanban)

Data-driven decision making

Executive communication

Stakeholder management

Payments/DevOps/CI-CD/NoSQL

Education

BS in Engineering or Computer Science

Tools

CI/CD

NoSQL databases

Docker/Kubernetes

Job description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper.

We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title And Summary

Lead Technical Program Manager

Overview

Are you a technical program manager who wants to shape the cloud platform for Mastercard’s products? Do you want to work for a company that offers above and beyond benefits including paid parental leave, flexible work hours, gift matching, and even volunteer incentives? Do you want to work in an inclusive and nurturing culture that encourages your own professional learning and development?

Benefits

• above and beyond benefits including paid parental leave, flexible work hours, gift matching, and even volunteer incentives

ROLE

We are breaking up our monoliths and re-platforming features into re-usable micro-services and APIs while we continue to innovate and deliver results for our customers. All net new capabilities will be built on the cloud platform supporting multi-tenancy and multi-geography capabilities for the company. We are looking for experienced technical program management professionals to join our team and help us build towards the future. Our Technical Program Managers (TPM) conceptualize, rationalize, and drive multiple simultaneous projects to deliver engineering work across the portfolio in our scrum execution model. In this role, you get to dive as deep as you want into the tech stack, the integration patterns, the organizational capabilities, and the company wide assets that can be leveraged to provide technical solutions to customer problems. You will contribute to the strategies, design choices, and even the cloud infrastructure necessary to build comprehensive believable and achievable execution plans to deliver high-profile new features and capabilities for our customers. You may drive the execution of a feature through the full stack or may drive a project which spans multiple teams and integrations, reporting meaningful status along the way.

All About You

• Demonstrated ability to operate with independence and autonomy
• Experience defining and building cloud-native software products as a platform at scale with a deep understanding of those platforms capabilities and underlying technologies.
• Demonstrated experience breaking down problems, organizing work, planning sprints, and delivering technical programs in agile delivery models (scrum, Kanban, etc.)
• Experience working on programs to define and build cloud-native software products as a platform at scale
• Enjoys diving deep to understand of the platforms capabilities and underlying technologies.
• Proven track record of data driven decision-making and applying continuous improvement methodologies across teams
• Can debate the delivery strategy with business teams, architects, engineers, and designers
• Can communicate to executives, peers, and staff with impact, eloquence, and authenticity
• Demonstrated experience building relationships, partnering with and influencing dependent teams while commanding the respect of the individuals you work with across the organization
• Huge plus if you have expertise in Payments, IaaS, PaaS, serverless technology, CI/CD, NoSQL databases, microservices APIs, and distributed systems operations in a DevOps model
• BS in engineering, computer science or related discipline.
• Technical program delivery experience including time developing and testing software
• AI related adoption in program management is a must

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.