Lead Systems Engineer-Service Management

Societe Generale Global Solution Centre; Bengaluru; On-site; INR 1,600,000 - 2,300,000; Full time

Job summary

Société Générale Global Solution Centre seeks an IT Asset Governance specialist to oversee asset inventories, CMDB maintenance, and adherence to Group standards. The role emphasizes security, resilience, documentation, and quarterly reviews across Ayvens infrastructures.

Responsibilities include defining backup/testing strategies, coordinating DRP activities, and collaborating with IT and Cybersecurity teams to minimize vulnerabilities. Strong reporting and governance skills are essential.

Qualifications

• Experience in IT asset governance and asset inventory management.
• Strong understanding of IT infrastructures (end-user devices, servers, networks).
• Knowledge of CMDBs, ITSM tools, security, obsolescence and resilience areas.

Responsibilities

• Govern IT assets and ensure reliability of Ayvens infrastructures.
• Maintain and update asset inventory across Group CMDBs for all Ayvens entities.
• Lead quarterly asset inventory reviews and produce monthly asset landscape reports.
• Identify obsolete or vulnerable assets and contribute to remediation plans.
• Document infrastructures per Group standards and templates; maintain architecture and SLAs.
• Define and maintain a resilient backup/testing strategy and coordinate DRP activities.

Skills

IT infrastructure

CMDBs

ITSM tools

Security & resilience

Reporting & KPIs

Tools

CMDBs

ITSM tools

Job description

Responsibilities

Within the GTE/ICR/Ayvens dept, you will be responsible for the governance of IT assets and the reliability of the Ayvens’s infrastructures. This role is key to ensuring compliance, security, resilience, and proper documentation of IT environments, in line with Group standards and processes.

Within the GTE/ICR/Ayvens dept, you will be responsible for the governance of IT assets and the reliability of the Ayvens’s infrastructures. This role is key to ensuring compliance, security, resilience, and proper documentation of IT environments, in line with Group standards and processes.

Key Responsibilities

• IT Asset Management & Governance
  • Ensure the continuous update of the IT asset inventory (hardware, operating systems, PCs, screens, printers, network devices, etc.) within the Group CMDBs for all 44 Ayvens entities
  • Guarantee the accuracy, completeness, and traceability of asset data
  • Organize and lead a formal quarterly review of the asset inventory
  • Produce monthly reporting on the overall asset landscape (coverage, obsolescence, compliance)
• Obsolescence & Risk Management
  • Identify obsolete, unsupported, or vulnerable assets
  • Define, track, and contribute to remediation plans (replacement, upgrade, retirement)
  • Work closely with IT and Cybersecurity teams to reduce exposure to vulnerabilities
• Infrastructure Documentation & Compliance
  • Ensure that all IT infrastructures are:
  • Properly referenced in Group tools
  • Documented in accordance with Group processes, standards, and templates
  • Maintain up-to-date documentation (architecture, dependencies, ownership, SLAs)
• Resilience, Backup & Continuity
  • Define, formalize, and maintain a clear resilience and backup testing strategy for each infrastructure according group processes
  • Ensure that:
  • Backup strategies are properly documented for each infra
  • Restore and resilience tests are performed, tracked, and reported as per group requirement
  • Contribute to the continuous improvement of Business Continuity and Disaster Recovery plans (BCP/DRP)
  • Organize and coordinate DRT for Apps & Infra

Required

Profile required

Technical Skills

• Strong understanding of IT infrastructures (end-user devices, servers, networks, systems)
• Experience with CMDBs and IT Service Management tools
• Solid knowledge of security, obsolescence, resilience, and backup topics
• Comfortable with reporting, KPIs, and IT governance

Soft Skills

• Strong attention to detail and organizational skills
• Ability to work in cross-functional environments (infrastructure, security, support)
• Clear and structured written communication (documentation and reporting)
• Analytical mindset with a focus on continuous improvement

Key Deliverables & KPIs

• CMDB accuracy with quarterly audits
• Monthly asset and risk reporting
• Controlled levels of obsolescence and vulnerabilities
• Infrastructure documentation aligned with Group standards
• Executed and tracked backup and resilience test plans

Why join us

At Société Générale, we are convinced that people are drivers of change, and that the world of tomorrow will be shaped by all their initiatives, from the smallest to the most ambitious. Whether you’re joining us for a period of months, years or your entire career, together we can have a positive impact on the future. Creating, daring, innovating, and taking action are part of our DNA. If you too want to be directly involved, grow in a stimulating and caring environment, feel useful on a daily basis and develop or strengthen your expertise, you will feel right at home with us!

Still hesitating?

You should know that our employees can dedicate several days per year to solidarity actions during their working hours, including sponsoring people struggling with their orientation or professional integration, participating in the financial education of young apprentices, and sharing their skills with charities. There are many ways to get involved.

We are committed to support accelerating our Group’s ESG strategy by implementing ESG principles in all our activities and policies. They are translated in our business activity (ESG assessment, reporting, project management or IT activities), our work environment and in our responsible practices for environment protection.

Business insight

At Société Générale, we are convinced that people are drivers of change, and that the world of tomorrow will be shaped by all their initiatives, from the smallest to the most ambitious. Whether you’re joining us for a period of months, years or your entire career, together we can have a positive impact on the future. Creating, daring, innovating, and taking action are part of our DNA. If you too want to be directly involved, grow in a stimulating and caring environment, feel useful on a daily basis and develop or strengthen your expertise, you will feel right at home with us!

Still hesitating?

You should know that our employees can dedicate several days per year to solidarity actions during their working hours, including sponsoring people struggling with their orientation or professional integration, participating in the financial education of young apprentices, and sharing their skills with charities. There are many ways to get involved.

We are committed to support accelerating our Group’s ESG strategy by implementing ESG principles in all our activities and policies. They are translated in our business activity (ESG assessment, reporting, project management or IT activities), our work environment and in our responsible practices for environment protection.