Lead Solution Engineer- Gurgaon-SALESFORCE-10-13 - TimesJobs.com

SALESFORCE; Gurugram District; On-site; INR 15,00,000 - 25,00,000; Full time

Job summary

A global technology company in Gurugram is seeking a Solutions Engineer to drive customer success through innovative technology solutions. The ideal candidate will have 10 years of experience in IT, particularly in pre-sales of customer engagement solutions. This role involves leading multiple customer engagements, providing thought leadership in digital transformation, and demonstrating strong presentation skills.

Qualifications

• 10 years of confirmed experience in the IT Industry, either pre-sales or implementation.
• Experience in demonstrating customer engagement solutions.
• Outstanding ability to communicate with managers and executives.

Responsibilities

• Lead multiple customer engagements concurrently.
• Provide thought leadership in digital transformation.
• Engage with business users to build solution presentations.

Skills

Pre-sales experience

Customer engagement solutions

Cloud Computing understanding

Presentation skills

Strong communication skills

Education

Degree or equivalent relevant experience

Job description

Overview

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Description

We have an outstanding opportunity for an expert Solutions Engineer to work with our outstanding healthcare, real estate and education customers in crafting ground-breaking customer engagement roadmaps demonstrating the Salesforce applications and platform in Gurgaon, India! The successful applicant will have a track record of working with enterprise software and services organizations in driving business outcomes through technology solutions, with experience in engaging at the C-level with Business and Technology groups.

Specific Responsibilities:

• Provide thought leadership in how large enterprise organization can drive customer success through digital transformation.
• Ability to uncover the challenges and issues a business is facing by running successful and targeted discovery sessions and workshops.
• Be an innovator who can build new solutions using out-of-the-box thinking.
• Engage with business users to build solution presentations, demonstrations and prototypes.
• Build roadmaps that clearly articulate how partners can implement and accept solutions to move from current to future state.
• The ability to authoritatively present and articulate the business value to managers and executives of all levels.
• Deliver functional and technical responses to RFPs/RFIs.
• Work as an excellent teammate by chipping in, learning and sharing new knowledge.
• Demonstrate a conceptual knowledge of how to integrate cloud applications to existing business applications and technology.
• Lead multiple customer engagements concurrently.
• Be self-motivated, flexible, and take initiative.

Required Skills

• Degree or equivalent relevant experience required. Experience will be evaluated based on the core proficiencies or the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
• Relevant 10 years of confirmed experience in the IT Industry, either pre-sales or implementation of customer engagement solutions, supporting the sales cycle in selling CRM or high value business solutions.
• Strong focus and experience in pre-sales or implementation is required.
• Experience in demonstrating Customer engagement solutions, understand and drive use cases, customer journeys, ability to draw Day in life of across different LOBs.
• Business Analysis/ Business case/return on investment construction.
• Experience in sophisticated solution selling to Commercial customers.
• A broad understanding of and ability to articulate the benefits of Cloud Computing, SFA, Service & Support, Marketing and Mobile solutions.
• Strong verbal and written communications skills with a focus on needs analysis, positioning, business justification, and closing techniques.
• Outstanding presentation and demonstration skills.

Accommodations

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Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com .

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce .

Salesforce welcomes all.

Locations

India - Gurgaon

• Job Function: IT Software : Software Products & Services