Lead - Software Engineer

LeadSquared; Bengaluru; On-site; INR 1,600,000 - 2,400,000; Full time

Job summary

LeadSquared is seeking a Lead Software Engineer to scale the backend and AI capabilities of its Chatbot application. The role focuses on designing robust, production-grade Java systems and delivering end-to-end features with LLM agents and orchestration.

You will work closely with product, design, and AI/ML teams and engage directly with customers to understand real-world use cases. This is a backend-heavy, customer-facing role that requires ownership, strong communication, and a passion for

Qualifications

• 4–6 years backend engineering experience.
• Hands-on experience with Java and production backends.
• Experience building LLM-powered agents and orchestration.

Responsibilities

• Design, build, and scale backend services in Java for the Chatbot application.
• Integrate LLM-powered agents, including orchestration, tool use and multi-step reasoning workflows.
• Own features end-to-end from architecture to testing and deployment.
• Drive architectural decisions for reliability, performance, and scalability.
• Lead by example, review designs and code, and mentor engineers.
• Collaborate with product, design, and AI/ML teams to translate requirements into shipped features.
• Engage directly with customers to understand needs and feedback.

Skills

Java

LLM agents

Agent orchestration

Backend design

APIs

Communication

Tools

LLM tooling

Job description

About Us

We're building the next generation of AI-powered business software. Our

About Us

We're building the next generation of AI-powered business software. Our Chatbot application brings AI directly into customer and business workflows, combining a robust backend with LLM-powered agents to get real work done through conversation. This is a chance to work on hard problems in backend systems, LLM agents, and orchestration - building zero-to-one, owning your area end-to-end, and shipping to production at scale.

Note:

This is a customer-facing role, and strong communication skills are essential.

About The Role

We're looking for a Lead Software Engineer to help build and scale the backend and AI capabilities of our Chatbot application. This is a backend-heavy role for someone who can design robust, production-grade systems in Java while also bringing hands‑on experience building LLM agents and orchestration layers that power intelligent conversational experiences.

What You'll Do

• Design, build, and scale backend services in Java that power the Chatbot application
• Build and integrate LLM-powered agents into the chatbot, including agent orchestration, tool use, and multi-step reasoning workflows
• Own features end-to-end - from architecture and design through implementation, testing, deployment, and iteration
• Drive technical decisions on system architecture, reliability, performance, and scalability for a backend serving real-time conversational workloads
• Lead by example - set engineering standards, review designs and code, and mentor engineers on the team
• Collaborate closely with product, design, and AI/ML teams to translate business requirements into shipped functionality
• Work directly with customers to understand real-world use cases, troubleshoot issues, and gather feedback to inform the roadmap
• Continuously improve the chatbot's conversational quality, reliability, and response accuracy

What We're Looking For

• 4-6 years of backend engineering experience, with strong, hands‑on expertise in Java
• Practical experience building LLM-powered agents and agent orchestration in production systems
• Solid understanding of LLM fundamentals - prompting, tool use, reasoning, and evaluation
• Strong experience designing and building scalable, production-grade backend systems and APIs
• Ability to take technical ownership and lead design/architecture decisions with minimal oversight
• Comfort working in a fast-moving, high-ownership environment, balancing hands‑on coding with technical leadership
• Excellent communication skills - this is a customer-facing role, and you'll regularly engage directly with customers to understand needs and explain technical solutions