Lead Sales Operations Coordinator

ThermoFisher Scientific; Mumbai; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Thermo Fisher Scientific in Mumbai is seeking a Sales Operations professional to support commercial excellence and client success. You’ll coordinate cross-functional processes to finalize proposals, budget updates, and client deliverables, while aligning with global teams to optimize resource use and timelines.

The role requires strong analytical skills, experience with CRM/ERP systems, and the ability to communicate clearly across functions and time zones.

Qualifications

• Masters degree plus 2 years in sales ops or related role.
• Preferred fields: Business, Finance, Science, Engineering.
• Additional certifications in PM, financial analysis, or CRM preferred.
• Advanced proficiency in Microsoft Excel, PowerPoint and data analysis tools.
• Strong knowledge of CRM systems (e.g. Salesforce, Microsoft Dynamics) and ERP platforms.
• Excellent analytical and quantitative skills with ability to synthesize complex data.
• Clear written and verbal communication abilities.
• Strong project management capabilities and attention to detail.
• Experience working with cross-functional teams across multiple time zones.
• Demonstrated budget analysis, forecasting, and financial modeling.
• Experience preparing and reviewing client-facing documents and proposals.
• Skilled in managing multiple high-priority projects simultaneously.
• Strong business understanding and knowledge of contract terms/processes.
• Self-directed with ability to work independently and as part of a team.
• Professional approach and demonstrated ability to build relationships with stakeholders.
• Additional language skills preferred based on regional requirements.
• Ability to travel up to 10-15% as needed.

Responsibilities

• Provide support to commercial excellence and client success as part of the Sales Operations team.
• Coordinate cross-functional processes to finalize contract proposals, budget modifications, and client deliverables.
• Analyze client requirements, determine optimal resource allocation, and deliver high-value solutions within timelines.
• Apply analytical skills and financial knowledge to develop compelling proposals reflecting our value proposition.
• Collaborate with global teams to support business growth and efficient operations.

Skills

Excel

PowerPoint

Data analysis

CRM systems

ERP systems

Analytical skills

Communication

Project management

Budget analysis

Forecasting

Financial modeling

Client proposals

Education

Masters degree

Tools

Salesforce

Microsoft Dynamics

Job description

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

DESCRIPTION:

Support commercial excellence and client success as a key member of our Sales Operations team at Thermo Fisher Scientific. You'll coordinate cross-functional processes to ensure thorough execution of contract proposals, budget modifications, and client deliverables while supporting our mission of enabling customers to make the world healthier, cleaner and safer. Work with global teams to analyze client requirements, determine optimal resource allocation, and deliver high-value solutions within required timelines. Apply analytical skills and financial knowledge to develop compelling proposals that reflect our value proposition and support business growth.

REQUIREMENTS:

• Masters Degree plus 2 years of experience in sales operations, commercial support, financial analysis or related role
• Preferred Fields of Study: Business, Finance, Science, Engineering or related field
• Additional relevant certifications in project management, financial analysis, or CRM systems preferred
• Advanced proficiency in Microsoft Excel, PowerPoint and data analysis tools
• Strong knowledge of CRM systems (e.g. Salesforce, Microsoft Dynamics) and ERP platforms
• Excellent analytical and quantitative skills with ability to synthesize complex data
• Clear written and verbal communication abilities
• Strong project management capabilities and attention to detail
• Experience working with cross-functional teams across multiple time zones
• Demonstrated skill in budget analysis, forecasting, and financial modeling
• Experience preparing and reviewing client-facing documents and proposals
• Skilled in managing multiple high-priority projects simultaneously
• Strong business understanding and knowledge of contract terms/processes
• Self-directed with ability to work independently and as part of a team
• Professional approach and demonstrated ability to build relationships with stakeholders
• Additional language skills preferred based on regional requirements
• Ability to travel up to 10-15% as needed

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.